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de- humidifying and not properly running. Our chillers, when we first started the center we found <br />out they would not operate under thirty -two (32) degrees causing the server room to overheat. <br />We have already addressed that and placed some kits to handle that problem but it still needs to <br />be fixed long -term. In the original plan, they did not anticipate the amount of heat the server <br />room generates. So far we have addressed it except going lower than minus ten (10) degrees and <br />the final fix for that is about a $5,000 software upgrade. The other issue going on which is still <br />being addressed is that the air - handling unit coming into the dispatch center is very noisy and <br />will hinder phone calls and radio operations. We have talked to DLZ on these issues a few times <br />a week and they are going after the general contractor to get those amended before we move in. <br />Council President Scott asked if we have any dates on those improvements. <br />Mr. Croymans responded he has no dates but is confident that they will find a fix for them. <br />Major component -wise, obviously we have our 911 telephones which are critical and we are at <br />the point where they are getting installed. They have been tested and we are building new <br />databases on that, hopefully this week we will finish that project. The radio system, which has a <br />lot of intricate parts to that area, was really the first thing identified when he came into office <br />because there were safety concerns if we moved into the center before the radio system was <br />upgraded and the Operations Board agreed with that opinion. That involves every portable radio <br />each department uses. We are actually taking the Mishawaka system and merging it into our <br />system. Mishawka's infrastructure will disappear and merge into our system and everyone will <br />be on the same radio system. That upgrade is slated to happen right around Thanksgiving. <br />During that upgrade there is also eighteen (18) other Counties that will upgrade their radios <br />programmed in time otherwise the State won't allow them to upgrade the system. <br />Council President Scott asked how this affects our ability to talk with Michigan. <br />Mr. Croymans responded that Michigan has always been on a separate system. Michigan charges <br />subscribers to be on their system. We currently have a patch but that's never been a good <br />solution. It works for temporary emergencies but that's about it. <br />Chief Cox stated he can say after the twenty -four (24) years he's been at the Department, he <br />remembers one (1) call when we had to go into Berrien County. During that period we have not <br />had any Michigan departments in South Bend for any events either. It would be incredibly <br />infrequent. On the police side it may be different though. <br />Mr. Croymans responded that our radios will work a pretty good distance up into Michigan. On a <br />portable device, he can go all the way to Berrien Springs and still talk with our system. So far <br />everything is on track in regard to the radios. <br />Council President Scott asked him to talk about microwave towers because that is the backup <br />system. <br />Mr. Croymans responded that the microwave towers are actually used to connect the towers <br />together, they are your infrastructure. Mishawaka has been on microwaves for twenty (20) some <br />years until a month ago and they never really had any problems. Now their equipment is older <br />Ll <br />