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Managed Services Agreement - MicroIntegration
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Managed Services Agreement - MicroIntegration
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3/28/2025 1:03:29 PM
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Board of Public Works
Document Type
Contracts
Document Date
12/22/2016
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Proactive, Flexible, Affordable and Managed <br />Organizations are constantly faced with the task of managing the demands of growth while coping with continuous technology <br />challenges. Microlntegration's focus is to keep your IT systems operational, available and secure. This allows you to focus on the <br />everyday demands of running your organization. Our Managed Services will help you realize the productivity gains and Return on <br />Investment (ROI) you require from your IT infrastructure. <br />Managed Services from Microlntegration consists of various service level offerings that provide affordable IT management and <br />support. Utilizing our unique IT framework, Micro Integration provides a range of proactive services designed to optimize your <br />technology investment and maximize the productivity of your business. Our services include more than simple monitoring and <br />remote support. We employ a proactive, preventative, approach to IT systems management. <br />This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience <br />Best practices for tasks such as: <br />• MalwareNirus Protection and Removal <br />• Call Center Support <br />• Patch Management <br />• Application Usage <br />• Vendor Management <br />• System Auditing <br />• IT Planning <br />• Backup and Disaster Recovery <br />• User Policy Enforcement <br />Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access <br />to resources and proactive solutions. Let our technology expertise become your competitive advantage. <br />
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