Opening of Proposals - Waste Management & Recycling Services for VPA - Waste Management

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Venues, Parks, and Arts Waste Management It Recycling Services City of South Bend, Indiana, Board of Pubtic Works November 22, 2016 Safety At Waste Management, safety is far more than just a program or strategy. It is a core value, a cornerstone of operational excellence. It is a philosophy that is embedded in the way we work, the decisions we make, and the actions we take. With 40,000 employees and about 32,000 trucks on the road every day, we fully recognize the responsibility to hold ourselves to the highest standards for the protection of our customers, our employees, and the communities we serve. Our goal is to attain world -class safety and, more importantly, to be the safest company in our industry. According to Waste Management's safety vision statement, safety is equal to all other key components of successful performance. Each employee is responsible for safe behavior. Each employee is personally accountable for: • Promoting a safe environment • Maintaining a zero tolerance for unsafe actions and decisions • Directly participating in all aspects of safety programs Since the launch of the Mission to Zero (M2Z) program — an initiative that promotes zero tolerance for unsafe behaviors and actions — Waste Management has made dramatic improvements in key areas, including those monitored by the Occupational Safety and Health Administration (OSHA). Waste Management is continuing to drive and lead the environmental services industry with strong safety statistics. Waste Management has standardized industry safety measurements and requirements across our more than 1,100 sites to ensure that we protect our customers, our employees, and the public. The cornerstone of M2Z is a comprehensive training program that provides classroom and on-the-job instruction in safety fundamentals for supervisors, drivers, and helpers. M2Z seeks to enhance understanding, change behaviors, and develop company leaders who can make a difference and train and lead others. Additionally, the company makes extensive use of route observations to confirm that drivers are following all applicable laws and procedures. This observation process is used by managers to evaluate the work practices used by drivers and helpers on the job. This process is critical to the company's ability to correct unsafe behavior and recognize outstanding safety performance. Observations increase safety awareness and hold everyone accountable for safe behavior across the company. Mission to Zero is the roadmap of who we are and how we will operate as we work to achieve world - class safety. Through the new processes and procedures it brings, health and safety goals are transformed into measurable results that have a positive impact on the lives of thousands of people. Waste Management's Waste Watch Waste Management's Waste Watch is a neighborhood watch program that helps protect the safety of South Bend and the community. Because Waste Management's crews maintain regular routes on your streets and collect trash often behind buildings, we have the opportunity to notice anything that might be out of the ordinary. The alert eyes of our trained drivers can help mitigate an accident by calling local authorities before a small situation becomes a big issue. It is our goal to keep the environments we work in as safe and strong as possible. Our drivers have the necessary tools to quickly communicate with the Waste Management dispatcher, allowing suspicious or unusual activities to be reported immediately. Our partnership with your local WYSTF MAMAOFMFNT 6 THINK GREEN