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08-30-16 Personnel and Finance
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08-30-16 Personnel and Finance
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11/18/2016 9:27:01 AM
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City Council - City Clerk
City Council - Document Type
Committee Mtg Minutes
City Counci - Date
8/30/2016
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Our goal is to have a food and beverage profit margin of thirty percent (30 %), and the food and <br />beverage department continues to be competitive in the market. Right now we are at a forty - <br />three percent (43%) food and beverage margin. We want to increase bookings for future years. <br />Presently we have events on the books through 2018, and right now we are very excited to say <br />we have several events that we're working through 2020. We have three (3) events that we are <br />working for multi -year contracts. One (1) being the Masons for a three (3) year commitment, <br />and for First Robotics, which brings in about 2200 students, and that would be a'four (4) year <br />commitment. <br />We also want to create partnership opportunities for self - promoted events by partnering with <br />local event organizers such as Jazzfest, second star theater, Princess for a Day, and Meet me on <br />the Island with the Museum of Art. <br />2017 goals and challenges look a lot like 2016's. Our focus remains to achieve a valuable <br />presence in the convention industry, so we need trade show opportunities with Visit South Bend <br />and Mishawaka. Century Center continues to work closely with the CVB by participating in <br />those fans, the industry trade shows, and the blitzes. So we do join with Visit South Bend and <br />Mishawaka to attend trade shows and to blitz Indianapolis or other parts of the region including <br />Chicago, but we're doing that mostly in Indiana right now. Increase revenue every year and <br />decrease net loss by controlling expenses and continued focus on increased sales. Increase <br />booking for future years, that is another one that will be ongoing as we move forward, we <br />continue the effort to the CVB as well as our own marketing initiatives. Our sales team works <br />closely with the CVB but we also do our own research in trying to get groups into South Bend. <br />Continuing to achieve the food and beverage profit of thirty percent (30 %) which is in our <br />contract. We will continue to monitor the market and remain competitive in pricing while <br />controlling expenses without sacrificing the quality. Increase the number of events with sleeping <br />rooms by focusing on our sales efforts on conventions and multi -day meetings. <br />Some of the challenges that we see for 2017 are limited hotel rooms downtown until closer to <br />August. With the addition of Courtyard by Marriot and the ALOFT scheduled to open, it will <br />offer us the opportunity to solicit the larger pieces of business that need hotel rooms. Since <br />we've been here, there are about five (5) conventions that have come to us wanting to be here <br />and we just cannot host them. The addition of the hotel rooms, two - hundred and ninety -one <br />(291) rooms downtown to six - hundred and ninety -four (694) if we include the Residence Inn, <br />will give us the opportunity to host larger events. <br />The other challenge we have is the maintenance of a forty (40) year old building. We have done <br />a lot of improvements to the building with the guaranteed energy savings project that we <br />completed on July 30th. We're excited about our ninety (90) solar panels on our roof and we're <br />looking at getting even more. We have already completed a thirty (30) year plan for <br />maintenance on the building and right now we are thirty -eight percent (38 %) into that plan. <br />Some of our key performance indicators are measurables that we have in our contract, which is <br />to increase our hotel room nights, and to show the Hotel Motel Tax Board that we're doing our <br />part to put heads in beads. Our net operating loss is always a goal of ours. If everything goes as <br />planned, our rolling forecast for 2016 puts us under $1 million, which we haven't seen in a <br />
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