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When reporting for Level Two counseling activities, all five of these completed documents must <br />be in the client's file: authorization, disclosure, privacy policy, budget verification, and <br />verification of action taken based on the Action Plan. The Contractor must certify that all <br />NFMC clients are owner -occupants of their homes at the time they receive counseling. By <br />existing statute, NFMC clients must be owner -occupants of single-family (one -to four -unit) <br />properties with mortgages in default or in danger of default. <br />Note: Starting with Round 3, NFMC no longer has a "Level Three" counseling designation. <br />Clients that would previously have been reported as Level Three should now be reported twice <br />— once at Level One, and once at Level Two. <br />Treasury Directive 13-08 now allows payments to be made to counseling agencies for providing <br />post -modification counseling in certain circumstances; Clients that would previously have been <br />reported as "Level Four" should now only be reported as "Level Four" if they have a <br />Government Sponsored Entity ("GSE") loan or loan owned or guaranteed by the Veterans <br />Administration ("VA") the Department of Agriculture's Rural Housing Service ("RHS"), or <br />the Federal Housing Administration ("FHA"). If the Contractor participates as a referral <br />agency that receives compensation for providing post -modification counseling for Fannie Mae <br />or Freddie Mac it must not report those same clients as NFMC "Level Four" clients. <br />Level Counseling: Making Home Affordable/Post-Mitigation Counseling <br />Borrowers with a trial loan modification or permanent loan modification under the Home <br />Affordability Modification Program ("HAMP") who need post -modification financial counseling and <br />have a Government Sponsored Entity Loan, or loan owned or guaranteed by the Veterans <br />Administration ("VA"), the Department of Agriculture's Rural Housing Service ("RHS"), or the <br />Federal Housing Administration ("FHA") are eligible for Level Four counseling. <br />If a borrower contacts the Contractor for counseling or is referred by a servicer or other agency, the <br />Contractor will work with the borrower to submit an intake package to the servicer. This counseling <br />must conform to Level One and Level Two counseling requirements. If the borrower does receive a <br />trial loan modification or permanent loan modification under HAMP from a compliant loan source, <br />the Contractor can provide the borrower with Level Four counseling, as described in the Counseling <br />Protocol that can be found on the NFMC Program members' site. <br />The Contractor cannot receive payment for a client until after all the required actions for the level <br />have occurred and have been documented accordingly. <br />Level 4a Counseling: (Initial Making Home Affordable Counseling) To qualify for a Level 4a <br />payment ($300.00), the Contractor will be required to complete all of the following steps: <br />1. Verification of Client Loan Source. The Contractor must provide documentation that <br />verifies the client's loan source is GSE, RHS, FHA, or VA. Documentation can include but <br />is not limited to a screenshot from the Making Home Affordable website loan look -up tool, <br />or from Fannie or Freddie's loan look -up tool. Additional tools for specific loan types can <br />include but is not limited to: <br />{00024811-11 <br />Page 28 of 39 <br />