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Enforcement so they would also directly respond to us. They also do the investigations of illegal <br />dumping. We tear into the trash bags looking for evidence of who it came from. If we can send <br />them a ticket for it, we'll do it. We clean it for the property owner and we give a ticket to the <br />violator. They also clear the City sidewalks and thirteen bridges during the snowy seasons. <br />Our goals are to continue improving our operations, that's an ongoing thing. We're assessing <br />commercial properties. Due to the vacant and abandoned project, we've let the commercial <br />properties go. We need to get those addressed through the hearings and we're working to deal <br />with two that come to mind, 115 Lafayette and Drewry's. <br />We're going to start looking at having Satellite Code Offices. There are neighborhood <br />associations, but there are also places without them. We need a place where people can come <br />and talk to us without having to come downtown, and we're hoping to have some definitive <br />answers by the end of the year. <br />We need to continue to build relationships with Police and Fire. I couldn't ask for two better <br />departments to work with than Police and Fire. <br />Committeemember White thanked Mr. Wilkerson for his presentation. We tend to hear a <br />number of questions and concerns that fall under your particular office, so I appreciate the <br />presentation and the NEAT Crew and that they are back under Code Enforcement. As we look at <br />some of the quality of life issues that you're addressing, we need to look at what preventative <br />and educational measures we'll be able to put in place. <br />Mr. Wilkerson explained that cameras are a good idea, but the license plates are unreadable, or <br />covered up. We are also worried about people stealing the cameras if we put them down low <br />enough to film license plates. If you consider the amount of money we spend on this program, <br />we could provide more neighborhood cleanups and be more proactive. <br />Committeemember White stated that there are certain areas of the City that are dealing with <br />raccoons, so I don't know what we can do, but it's at a point now that some people cannot come <br />out of their yards in the evenings because of the raccoons. <br />Mr. Wilkerson stated that people can trap them and let them go, but there isn't a good way to <br />address it because the problem is everywhere. <br />Committeemember Broden asked what the metrics are for improving the Department of Code <br />Enforcement's operations. Mr. Wilkerson stated that when the Council and the Mayor are not <br />calling him, that's a good sign. We have an operations manual for the Department of Code <br />Enforcement from 1992 that was hand typed. We're addressing that, and by the time we roll <br />around to next year, I want to have all of our operations manuals up to date. I want to do it <br />myself to make sure it is done right, then we'll put it on our website. A lot of people don't know <br />that continuous enforcement orders last for 2 years. How do you get on it, and how do you get <br />off of it? I want to break it down so anybody can read it, and it is a tool for our inspectors. If <br />housing inspections go down, if our abatements go down, if we start eliminating staff members, <br />