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I&T Highlights — Safety & Security <br /> We expanded the RTCC Footprint Expansion. <br /> • 330+ City cameras across locations 26 unique locations <br /> • 1900+ registered private cameras across 475 unique locations DRO <br /> • 39 new entities onboarded into the Sync South Bend Grant Program by the end of 2024 <br /> We strengthened our cybersecurity posture. <br /> • Strengthened intergovernmental partnerships with CISA and state IOT <br /> • Rolled out new tools: MFA for VPN users, MFA citywide, new password protection tools, new <br /> physical security and door access control projects, user support, cyber hygiene protocols <br /> • Developed new business continuity plan and an official Incident Response Plan <br /> • Phishing fail rates improved from >50% of staff to consistently <5% <br /> City of South Bend <br /> Innovation & Technology <br />