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_ - . _ :00............. _ <br /> 01 <br /> Better VPA <br /> The SmartRec System will be <br /> customer ` implemented throughout 2025 and <br /> experiences & will improve the customer recreation <br /> -- <br /> sign-up experience and unify data <br /> data! <br /> collectin across VPA teams and <br /> .The mirent so ution s not meetine a ne <br /> ' s so we have Procured a new <br /> locations! ,;,plementa6on: baseline <br /> attoEXP soution. <br /> I&T and VPA kicked off a�ng <br /> ounng[ranst6en <br /> .Phased imP'e�tation taitaed w team location <br /> the SmartRec T - �en5. <br /> Process improvements to leverage new System <br /> streng'hs <br /> 1 i <br /> Implementation late in i <br /> r. <br /> 2024, planning for a - r " �. Y` <br /> • <br /> partial go live ahead of :R- r "` r� I' <br /> M LK recreation e : ''_ate n i <br /> pm y pi <br /> activities —.Tor, G <br /> ______ <br /> i ,. <br /> r I .. <br /> . t <br /> , w <br /> ; -Th -1.,;., _,,,:to;k- :4:,, 4 <br /> t „, _ ,r- ?)(--'` . ' <br /> ® City of South Bend / .; s <br /> Innovation &Technology a AL <br />