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I&T Highlights — Internal Modernization <br /> Divas ns• AlticationslOPEMi <br /> DRO <br /> Software & Services, Projec <br /> We are replacing or adopting new systems for Departments <br /> • We selected OpenGov as the new Neighborhood Software solution (aka Accela Replacement) <br /> and will begin implementation work in 2025 <br /> • We selected SmartRec as the new VPA recreation software, also to be implemented in 2025 <br /> • UKG Ready Payroll Implementation went live, with more modules to turn on in 2025 <br /> We leveraged generative Al to create time-saving tools <br /> • IDA: The Internal Department Assistant <br /> • The South Bend Translation App <br /> • Rolled out "Generative Al 101" Training + Updated City Guidelines for staff <br /> City of South Bend <br /> Innovation & Technology <br />