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Applications Accomplishments <br />•Implemented Cityworks for alley grading while also continuing work on Cityworks for Mowing,Water Mains, and Forestry <br />•Launched the new Utility Assistance Program (UAP) application management system to help 311 administer the new billing discount program <br />•Created a new application which continually optimizes routes for solid waste extra pick-ups across the city <br />•Stabilized, maintained and improved current city systems, including Accela, Routeware, enQuesta, CRM,and DFO <br />•Partnered with the BA team to test a new Eviction Data Tool with New America Foundation and DataKind. <br />•Development of several GIS projects including <br />•ReLeaf 2021 Map <br />•Council Sidewalk Map <br />•Neighborhood Services Map