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Public Works II <br />Project/Initiative 2021 Status I&T <br />Division(s) <br />Solid Waste Extra Pick-up and Tote Delivery Routing Tool Completed APPS <br />Cityworks: Mains Ongoing APPS, OPS, BA <br />Water Service Line Strategy + Software + Data Inventory Ongoing APPS, OPS, BA <br />Sewers Service Request Automation in Cityworks Ongoing APPS <br />2021 rates increase analysis Completed BA <br />Assisted Trash Collection Verification Form Ongoing BA <br />Research and best practices: improved payment options Completed BA