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TM '63 Sh1 r Services Agreement — <br />F1 F: <br />L " S�ST <br />Standard Terms. 6ondifinns and Stinnort IDornestir1 <br />withheld or conditioned in our sole discretion: (i) modify, <br />adapt, alter, translate, copy, perform or display (publicly or <br />otherwise) or create compilations, derivative, new or other <br />works based, in whole or in part, on the Software or Data, or <br />on the Service; (ii) merge, combine, integrate or bundle the <br />Software or the Data, in whole or in part, with other software, <br />hardware, data, devices, systems, technologies, products, <br />services, functions or capabilities; (iii) transfer, distribute, <br />make available the Service, Data, or Software to any person <br />other than the specific end -user customer identified to SST <br />in the Purchase Documents, sell, resell, sublicense, lease, <br />rent, or loan the Service, Data, or Software, in whole or in <br />part, or (iv) provide use or permit operation of any of the <br />Service, Software or Data by any person other than the <br />original end- user customer designated in the Purchase <br />Documents, nor in or through any application service <br />provider, service bureau, rental or time-sharing <br />arrangement; (v) disassemble, decompile, or otherwise <br />reverse engineer or attempt to reconstruct, derive, or <br />discover, any source code, underlying ideas, algorithms, <br />formulae, routines, file formats, data structures, <br />programming, routines, interoperability interfaces, <br />drawings, or plans from the Data or Software, or any data or <br />information created, compiled, displayed, or accessible <br />through the System, in whole or in part; or (vi) remove, <br />modify or obscure any identification or proprietary or <br />restrictive rights markings or notices from the Data, <br />Software or any component thereof. <br />SST and its licensors retain all ownership of all intellectual <br />property rights in and to all Data, Software, all computer <br />programs, related documentation, technology, knowhow <br />and methods and processes embodied in or made available <br />to you in connection with the Service, including, without <br />limitation, all patent rights, copyrights, trade secret rights, <br />trademarks and service marks. All rights not expressly <br />granted to you herein are reserved by SST. You shall take all <br />reasonable measures to protect SST's intellectual property <br />rights in the Service and Software, including providing <br />assistance and measures as are reasonably requested by SST <br />from time to time. <br />You are hereby placed on notice that alteration or removal of <br />copyright management information (including, without <br />limitation, licensor's name and other identifying <br />information, name of the Service, the terms and conditions <br />of this License, and identifying numbers or symbols) <br />embodied in or associated with the Service is prohibited, <br />because such conduct may cause others to infringe our rights <br />in and to the system, Service and/or Software. You may also <br />not obscure or remove any confidentiality, patent, <br />trademark or copyright notices on any component of the <br />Service, or any documentation. <br />C. TE 1WIlNA rJQN,N , You agree that your right to use the <br />Service, Software and Data will terminate automatically if <br />you violate any of the terms of this License, or fail to timely <br />pay any sums you owe to us or resellers or integrators of our <br />Service, or fail to renew the Service upon expiration of the <br />Service term. In the event of termination, your access to the <br />Data and Software will be terminated, and SST will cease <br />delivering reviewed Alcil's, and dtisi, ble your access to the <br />Data. Customer agrees that SST shall not be liable to <br />Customer nor to any third party for any suspension of the <br />Service resulting from Customer's nonpayment of fees as <br />described in this section. <br />i , & C I] Ip`I %Q l%__TO 0 <br />,_R DISCONTINVATIOOF <br />I'I II:i S E RV ICE'', SSTreseives the right at anytime and from <br />time to time to modify, temporarily or permanently, the <br />Service (or any part thereof). In the event that: SS`P modifies <br />the Service in a manner which removes or disables a feature or <br />functionality on which Customer materially relies, SST, at <br />Customer's request, shall use commercially reasonable efforts <br />to restore such functionality to Customer. In the event that <br />SST is unable to substantially restore such functionality, <br />Customer shall have the right to terminate the Agreement and <br />receive a pro-rata refund of the annual Service fees paid under <br />the Agreement for use of the Service which was paid for by <br />Customer but not yet furnished by SST as of the date of such <br />termination. Customer acknowledges that SST reserves the <br />right to discontinue offering the Service at the conclusion of <br />Customer's then current term. Customer agrees that SST shall <br />not be liable to Customer or to any third party for any <br />modification of the Service as described in this section. <br />L , "If"ER RESTRICTIONS. You acknowledge and agree <br />that the source code and internal structure of the Software, <br />Data and Service, as well as documentation, operations <br />manual and training material are our confidential property, <br />and trade secrets, the value of which would be destroyed by <br />disclosure to the public. Use by anyone other than you of the <br />Service, documentation, and Data is prohibited, unless <br />pursuant to a valid assignment under this Agreement. <br />3. I�1 iCITVEE ,XCLwUSM1. WARRANTY. Provided that <br />you comply with your obligations under the terms and <br />conditions stated herein, we warrant that the Software (as <br />defined herein) will be free of defects in workmanship which <br />materially impair the functioning of the Service and Software <br />in substantial conformity with the specifications <br />documentation accompanying the Service. <br />The Software covered under this limited exclusive warranty <br />consists exclusively of ShotSpotter Alert Console software and <br />user interface, installed and operated locally on customer's <br />computers and devices supplied by SST for your use by on and <br />in connection with a ShotSpotter System, subject to the terms <br />and conditions of the License between you and us. <br />�EI�I4LLLI;LttLL�E"�E. Asregardsto <br />sonic event review and alert services, subject to the Customer's <br />compliance with its obligations hereunder, and to the <br />disclaimers and limitations set forth in Exhibit A, and in <br />Sections 5(C), 6, 7, 13 and 15 of this Agreement, we agree to <br />provide the service levels set forth in Exhibit A, attached <br />hereto. <br />Gopy69hi @ ygfS SSid 8rr011 All rd hls rmerved. StartSirraGter Flex"®, ShotSpotter@, ShotSpotler Gunshot Location System@ and the ShotSpolter logo are trademarks of SST, Inc' „ <br />SS] and ShdSpolter l'oc'hnok4p is prol"ted by one or Wane issued US. and foreign palenis, with other dorneslic and foreign patents pending. <br />