Opening of Proposals - Road Reconstruction for Olive St in LaPorte District - American Structurepoint

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I., Our team will conduct regularly scheduled meetings with the City of South Bend to obtain your input, address any concerns, and identify potential project roadblocks. Our process, in conjunction with regular construction progress meetings, facilitates the thorough planning of construction phasing, verifies that project plans and specifications are adhered to, discusses and mitigates the consequences of unforeseen circumstances, and addresses any unresolved issues. Minutes will be taken for all meetings, with action items and responsible parties identified. We will be vigilant in following up with all parties so that action items are addressed in a timely manner and results are communicated to the owner. Ultimately, our proven, well -established approach and diligent preparation efforts afford us the oppor- tunity to anticipate problems and be proactive to deliver positive results when dealing with the inevitable challenges encountered on this type of project. M A II I I[ N G IF IV4 i S A, 0 VN4 @110 lU, IN II `111f' ''Y P II zP 0, 11 IF C 't A well-informed and engaged stakeholder is an asset and plays a key role in the overall success of a project. An early action item for our team will be to develop direct lines of communication with all stakeholders. Based on our previous knowledge and understanding concerning projects of this type, we will accomplish this through: • Personal introductions to adjacent property owners Cell phone numbers on business cards Weekly project activity reports Meeting with community officials and support • Progress meetings every two weeks agencies to garner buy -in • One-on-one meetings with interested parties to Presentations at community or public meetings review plans and project parameters (as requested) • Open-door policy for our field office Keeping the community aware of vital construction activities that affect their day-to-day life is crucial. Our PM/PE/RPR, Scott Randle, will work with all team members to secure the best public image of this project throughout construction. Our team has experience speaking directly with residents, as well as leading public meetings and creating websites, flyers, mailings, and news releases that enhance public awareness of projects like yours. Another way we've been able to gather community support is by holding a "project introduction" cookout. This lets us interact with residents, directly yet informally, and give them a better understanding of the project and construction process. It also gives the commu- nity a close-up view and more positive opinion of our team and the new roadway we're providing. Such cookouts have proven to be a strong first step toward helping any project run more smoothly. To see an example of our commitment to public awareness and efforts to keep the public informed of project conditions, updates, O&A sessions, and other general information, you can visit the website we developed for the Town of Rockville at www.howardandmarket.com. Another effective tool for communicating with the public will be to hold a public information meeting/groundbreaking ceremony prior to the start of construction. This can be accomplished on site and allows the residents in the area to view the construction plans and meet and obtain contact numbers for the project team.