Service Agreement - Digital Defense Incorporated - Frontline Advanced Self-Directed Scanning

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November 19, 2018 Dear Dan, Digital Defense, Inc. (Digital Defense) is pleased to present the following quotation to City of South Bend (South Bend) for review. We believe our response conforms to the requirements communicated to our sales staff and will meet or exceed your expectations. Digital Defense understands South Bend wants an IT Security provider who has the following qualifications... • "Can deliver competitively -priced IT Security Services" Digital Defense, Inc. employs innovative methods, a team of skilled security professionals and sophisticated proprietary technology to deliver consistently top-quality results at very affordable prices. • "Can demonstrate proven excellence in service performance" We have served clients from small financial institutions to large multinational companies. We enjoy a high retention rate among our recurring service clients, and will be pleased to supply you with additional client references and testimonials relevant to your particular security service needs. • "Can remain flexible and adaptable to meet your security needs" We at Digital Defense, Inc. foster a dynamic culture, and remain willing and able to adapt our services and, when appropriate, even our technology to fully satisfy our clients' critical needs. We relish the opportunity to learn from our clients and incorporate valuable new capabilities in our robust array of services and tools. Digital Defense's goal is to help South Bend build a network security program that will result in ever-increasing levels of security over time. We believe each organization is unique in its network security needs. Thus, in building this quotation we have made every effort to understand: • Your current network security concerns • The complexity of your current information systems environment • The particulars of the network security solutions you currently have in place • The regulatory pressures facing your organization • The risk tolerance of your organization • Your available budget for network security Based upon our understanding of your needs and resources, we have built a quotation tailored to South Bend's requirements. Our quotation recommends that South Bend begin working with Digital Defense in November 2018 to strengthen the network security posture. The specific services that we have included are: 0 Frontline AdvancedTM - Self Directed Scanning