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Whistleblower Program Frecluengy Asked Questions <br /> Why did the City and County of San Francisco establish the Whistleblower Program? <br /> The Whistleblower Program was created on behalf of San Francisco citizens and government employees <br /> to help make City government more accountable through the prevention and investigation of suspected <br /> waste, fraud, and abuse. <br /> What is the impact of the Whistleblower Program on City government? <br /> When fraud is allowed to continue, it jeopardizes the level of service local government can provide its <br /> residents. <br /> e Someone's Watchina: The Whistleblower Program has a deterrent effect,for both internal and <br /> external sources of fraud,waste,and abuse. <br /> ® Someone Cares:A public message of'zero tolerance'for fraud, waste,and abuse is sent to citizens <br /> and City employees by allocating resources to the Whistleblower Program. <br /> Beneficial Contacts: interaction with the District Attorney's Office, City Attorney's Office, Police <br /> Department, and state and federal data sources help forge alliances beneficial to the pursuit of <br /> reducing fraud,waste, and abuse from government. <br /> What can I report to the Whistleblower Program? <br /> Any kind of fraud or misconduct can be reported, with certain exceptions,which are noted below. You <br /> may report any City and County of San Francisco manager, employee, contractor,or vendor who may be <br /> committing fraud,or any practice or act you observe that results in the waste or abuse of City and County <br /> resources. <br /> Some misconduct complaints if reported to the Whistlebiower Program, including criminal acts, recipient <br /> welfare fraud, claims for child support, or allegations of child abuse are referred by the Whistleblower <br /> Program to other agencies for investigation. <br /> What information should a complaint include? <br /> When reporting suspected fraud, please provide as much information and detail as possible, including <br /> who, what, when, where, why, and how. A complainant should provide complete and specific information <br /> regarding the allegation, including the person involved, the time and date(s)of occurrence, and a detailed <br /> description of the violation to the investigators. Complaints with limited details cannot always be <br /> investigated. <br /> When should I submit a complaint? <br /> A complaint should be submitted immediately after you believe a reportable offense has occurred. <br /> How can I submit a complaint? <br /> Complaints can be submitted through one of the following ways: <br /> Phone: 3-1-1 or 415-701-2311, TTY: 415-701-2323 (3-1-1 will also take Ron-whistleblower complaints <br /> and answer questions regarding other City services and issues) <br /> • Online: www.sfgov.orglwhistleblower <br /> • E-mail: whistieblower @sfgov.org <br /> • Mail: Whistleblower Program, Rm.316, 1 Dr. Carlton B. Goodlett Pl, San Francisco, CA 94102 <br /> 6 <br />