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Hosting Service and Information System Agreement - Systems & Software Inc - Utility Billing System Implementation
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Hosting Service and Information System Agreement - Systems & Software Inc - Utility Billing System Implementation
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4/2/2025 8:51:00 AM
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11/28/2018 10:26:21 AM
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Board of Public Works
Document Type
Contracts
Document Date
11/27/2018
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SYSTEM ACCEPTANCE <br />System Acceptance shall be deemed to occur in each subject or module area at such time an Application Software module or <br />group of interrelated modules (including any Customization) within thirty (30) (60) days of the date it is made available for use <br />by Customer from a test environment to a production environment and it performs in material compliance with the applicable <br />Documentation. If Customer notifies S&S in writing of material non-compliance of the Application Software during such <br />thirty (30) day period, S&S shall correct such material non-compliance with the Application Software and Customer shall have <br />an additional fifteen (15) days to test the corrected module or group of interrelated modules. In the event Customer fails to <br />notify S&S in writing of any material non-compliance of the Application Software within such thirty (60) day period (or, as <br />applicable, such fifteen (15) day period), System Acceptance shall be deemed to have occurred upon the expiration of the <br />applicable period. 6. OWNERSHIP; LICENSE <br />A. Owners 'Wo. S&S and its licensors shall have and retain sole and exclusive ownership of all right, title and <br />interest in and to the Application Software, including ownership of all trade secrets and copyrights pertaining thereto, subject <br />only to the license rights and privileges expressly granted to the Customer herein. Customer agrees that S&S and its licensors <br />shall have sole ownership of all improvements and modifications made to the Application Software, including without <br />limitation those made in connection with the Customization, regardless of whether such improvements and modifications are <br />made by S&S alone or together with the Customer or third parties. Nothing in this Agreement shall be construed as a <br />commitment of S&S to create improvements, modifications or future enhancements to the Application Software, other than <br />those expressly specified in this Agreement. Upon request and without the necessity for further consideration, Customer shall <br />take all necessary actions to assign ownership of the Application Software and Customizations to S&S. <br />B. 'License. In consideration of Customer's payment of amounts set forth in Section 4, S&S grants to Customer <br />a nonexclusive and nontransferable right and license to use the Application Software solely for Customer's internal business <br />purposes in accordance with the provisions in this Agreement for the duration of the Term. Customer may use the Application <br />Software on Hardware upgrades, additions or replacements; provided, however, the Customer must give S&S written notice in <br />advance of any such change so as to permit S&S to provide support and to be aware from a licensing perspective of the numbers <br />and types of Hardware on which the Application Software resides or is intended to reside. Customer agrees that it will not sell, <br />assign, transfer, disclose, sublicense, or otherwise make the Application Software available to others without the prior written <br />consent of S&S. Customer shall not create derivative works of the Application Software, meaning that the Customer shall not <br />create any software or other works that are based upon the Application Software or recast, transform or adapt the Application <br />Software in any manner. Customer shall not disassemble, decompile or "reverse engineer" the Application Software for any <br />purpose. <br />C. Additional License Terms. <br />(i) Customer may prepare one copy of the Application Software for backup purposes only; provided <br />that the backup copy may be used only during the term of the license and the copy shall be destroyed or returned to S&S upon <br />termination of the license. Customer may prepare a reasonable number of copies of the Documentation for internal use only; <br />provided that the copies of Documentation may be used only during the term of the license and the copies shall be destroyed <br />or returned to S&S upon termination of the license. All copies of the Application Software and Documentation must contain <br />the proprietary notices appearing on the copies as initially furnished to Customer. Except as permitted in this paragraph, <br />Customer shall not copy or otherwise reproduce the Application Software or the Documentation, in whole or in part, without <br />the prior written consent of S&S. <br />(ii) The Application Software is licensed in object code only. The Customer shall have no rights to the <br />Source Code except as expressly specified in this Agreement. <br />(iii) The Application Software is for use by the Customer in the current utility entity at the projected <br />User level and the current Customer Account volume (being the current number of metered or non -metered water, wastewater, <br />electric, gas, rental, refuse and other customers) specified in Exhibit 1 (Budget Detail Notes). The parties agree that, for <br />purposes of this Agreement, Customer's current account volume is considered to be accounts (the "Current <br />Account Volume"). The parties agree that, for purposes of this Agreement, the Customer's current number of users is <br />(the "Current Number of Users"). Customer agrees that, if Customer expands the number of Users beyond the <br />Current Number of Users, Customer shall pay an additional per User fee. The additional per User fee for the period of twelve <br />(12) months following the Effective Date shall be as specified in Exhibit 1 (Budget Detail Notes) and after such date the fee <br />Systems & Software, Inc. <br />4 <br />
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