Statement of Work - MicroIntegration Inc - Active Directory- ADFS 2016 Upgrade Project

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Assumptions The following assumptions have been taken into consideration during the development of this statement of work: • The Client project manager will facilitate scheduling meetings and will ensure that the internal feedback loop remains intact. • The Client will reimburse MI for reasonable travel -related expenses. Client will approve all MI travel prior to the expense being incurred. MI will ensure that travel costs are minimized and are in accordance with the Clients travel policies. • MI understands that all information regarding Client obtained through this engagement is proprietary and shall be treated as confidential. MI further agrees that such information, gained from any source, shall be so held and not revealed. Revealing any such information by MI to any person, firm, or corporation shall be deemed a breach of this contract. • Unless otherwise agreed upon by the Client's Project Manager and MI's Project Manager, and/or as established in the project schedule from time to time, Services will be delivered continuously from the Project Start Date, on Monday through Friday (except holidays), from Sam through 5pm Eastern Standard Time, for the duration of each Service identified in this SOW. • Unless otherwise agreed upon in writing, (i) in the event that Client requests an interruption or delay in delivery of Services of more than five (5) working days, then MI may assign alternate personnel to complete the tasks indicated in this SOW based on availability of such personnel and (ii) in the event that Client requests an interruption or delay in provision of Services of over ten (10) working days, MI shall place the project on hold and an addendum shall be executed referring to adjusted end dates, milestones and staff. • Client's Project Manager will have the authority to make project decisions and represent Client in all matters related to this SOW. Client's Project Manager will provide a single consolidated response to any review, approval, change, or decision request. • Client staff will actively participate on this engagement, and individuals with relevant domain, business, and/or technical expertise will be available as required. These participants will be the acknowledged spokespersons for the areas they represent, and the MI project team will require regular and timely access to them. If these participants are unable to attend a scheduled meeting, the Client's Project Manager will become the final authority on all items of discussion. • Client will provide access to facilities and computer systems as required for MI's project team to perform tasks as outlined in this SOW. • Client shall ensure that all environment and operational requirements are met prior to deployment, including a full data backups. • Client shall make appropriate system maintenance window(s) available for Ml as needed to prepare equipment. • Client will be responsible for, and assumes the risk of any problems resulting from the content, completeness, accuracy and consistency of any data, materials and information supplied by client. • The Client will provide basic configuration information for network and authentication requirements. • The Client will provide installed and tested power, network, and telephone connections. • It is assumed that Microsoft may need to provide support as needed for the new Server configuration / transition / integration with Office 365.