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Statement of Work - Canon Solutions America - No Cost Upgrade to uniFlow Agreement from Corporate to Enterprise Licensing
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Statement of Work - Canon Solutions America - No Cost Upgrade to uniFlow Agreement from Corporate to Enterprise Licensing
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4/2/2025 10:21:10 AM
Creation date
8/30/2018 10:22:33 AM
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Board of Public Works
Document Type
Contracts
Document Date
8/28/2018
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5.1.2 Extended Solutions Support - 24x7x365 <br />Extended Solutions Support is a premium support offering available through CSA that enhances the Standard Solution Support <br />program (Section 5.0) to include 24x7x365 incident response, analysis, resolution, and/or escalation. <br />For more information on the Extended Solutions Support program, please contact your Sales Representative. To initiate an <br />Extended Solutions Support request, please contact the Canon Solutions Americas Help Desk. <br />This document is the property of and is proprietary to Canon Solutions America. It is not to be disclosed in Page 19 <br />C!Ian oil whole or in part without p6or written consent of Canon Solutions America, and shall not be duplicated or used in SER-035 <br />CANG14 SOLUTIONSMARICA whole or in part, for any purpose other than to evaluate Canon Solutions America's proposal, and shall be returned <br />upon request. December 30, 2016 <br />
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