2006 Performance Based Budget - Laserfiche WebLink

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procedures, training and management for front line workers. Legal has also spearheaded our citizens Local Government Academy to introduce residents to City operations and to encourage them to become active in local government. We are currently hosting the fourth academy with aver 100 participants to date. Better informed citizenry will bring better government. The Department of Administration and Finance -the Controller's group -includes Human Resources, Information Technology (iT), Benefits and general finance functions. We are far ahead of other municipal finance departments, We continue to win awards for financial reporting with our CAFR and Performance Based Budget. Nevertheless we will upgrade our software this year to support even better reporting. This will help us provide substantive quarterly financial reports to departments and the Council and present all the information that we need to make good decisions. We are doing cost saving analyses of telephone usage and take home cars. Dur internal audit function reviews processes and procedures to make sure that we are complying with all requirements, but also to help us operate more efficiently. Through Human Resources we will review all staff training to make sure that we are giving our staff the tools that they need to be effective. TT has done yeoman work on the new City website -more about that later; they are also assisting departments to make full use of the software that we own. Uur client management software will help us be more responsive, efficient and accountable. Earlier I mentioned that we would develop a Wellness Program for city employees this year. The Benefits division will also analyze our health insurance premiums to recommend options for our worl~orce. We often kid that the job of the Controller is to say "No - no, no, no, no-nn, no-no-no-no", but there is a spirit of saying "yes" in the department that will help all city departments find the resources they need to serve our customers well. Getting Things Done ...Public Works Now we come to a workhorse department -- Public Works. Like Legal and Admin & Finance, some of its functions are internal, serving other departments. GIS, Engineering, Equipment Services, Central Stores, the Print Shop and Radio Communications literally grease A-17