Opening of Proposals - SBPD Body Camera In Car Video Cameras-Axon-Part 2

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Professional Services Appendix 1 Professional Services Term. Amounts pre -paid for professional services as outlined in, the Quote and the Professional Service Appendix must be used within 6 months of the Effective Date. 2 Scope of Services. The project scope will consist of the Services identified on the Quote. 2.1. The Full -Service Package for the Axon and Evidence.com related Services includes four (4) consecutive days of on -site services and a Professional' Services Offices (PSO) Manager that will work closely with the Agency to assess the Agency's deploymient scope and to determine which, on -site services are appropriate. If more than four (4) consecutive days of on -site services are needed, additional on -site assistance is available for $7,000 per week (4 consecutive days) or $20010 per day. The full set of service options is listed below: Mummilm I System set up and configuration • Setup Axon View on smart phones (if appllicable).Configure categories & custom roles based on Agency need, Register cameras to Agency domain, Troubleshoot IT issues with Evidence.com and Axon Dock (Dock) access. Work with IT to insta:ll Evidence Sync software on locked -down computers (if applicable). One on -site session included. Dock configuration • Work with Agency to decide ideal location of Dock setup and set configurations on, Dock if necessary, • Authenticate Dock with Evidence.com using "admin" credentials from Agency, • On site assistance included Best practice implementation planning session - Provide considerations for establishment of video policy and system operations best practices based on Axon's observations with other agencies. 0 Discuss importance of entering metaclata in the field for organization purposes and other best practice for digital data management. 0 Provide referrals of other agencies using the Axon camera products and Evidence,coim services 0 Recommend rollout plan based on review of shiftschedules. System Admin and troubleshooting training sessions Step-by-step explanation and assistance for Agency's configuration of security, roles & permissions, categories & retention, and other specjfic settin s for Evidence.com. Axon instructor training (Tralin the Trainer) Training for Agency's in-house instructors who can support the Agency's Axon camera and Evidence.com training needs after Axon's Professional Service team has fulfilled its contracted on -site obligations Evidence sharing training Tailored workflow instruction for Investigative Units on sharing Cases and Evidence with local Prosecutor Agencies. 14fl.; M.M., S-1— ma P—M.I.g Agmw hm—n A.- nd Apny Page 12 of 31 Dep.d., M;