09-20-10 Personnel & Finance - Laserfiche WebLink

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,~~I ~ PERSONNEL 8~ FINANCE September 20. 2010 The September 20, 2010 meeting of the Personnel and Finance Committee of the South Bend Common Council was called to order by its Chairperson Council Member Tom LaFountain at 5:55 p.m., in the Informal Meeting Room, 4'h Floor County-City Building, 227 W. Jefferson Blvd., South Bend, Indiana Committee Members Present: Tom LaFountain, David Varner; Oliver Davis, Karen White Other Council Present: Derek Dieter, Henry Davis, Ann Puzzello, Tim Rouse Others Present: Mary Ann Myers, Chuck Leone, George Lane, Gregg Zientara, Mayor Luecke, Tom Price, Rita Kopala, Aladean DeRose, Randy Kelly, Rahman Johnson, Kathleen Cekanski-Farrand, Mike Sienecki, Susan Mahoney, Stacey Church Agenda: 2011 Operating Budget Hearings • Century Center • Hall of Fame • Human Rights • Mayor • Clerk • Council Centurv Center At Chairperson LaFountain's request the Director of Century Center, Kurt Brown, began the Center's 2010 review and 2011 budget projections. As has been the pattern, Kurt used apower- pointand accompanying handout to facilitate the review. Kurt spoke of 2010 accomplishments including investment in capital projects and a customer satisfaction in capital projects and a customer satisfaction rating of 4.61 out of 5.00. This prompted Council President Derek Dieter and Councilmember Rouse to question the mechanics of the satisfaction rating data gathering process. Kurt described the system as a "in-house" survey measuring 15 variables on a scale of 1 to 5. The survey had a 25 - 30% response rate. Brown promised to provide the survey and a monthly tracking at Oliver Davis' request. Councilmember White shifted focus to Century Center personnel. Kurt said four permanent positions had been cut, a housekeeping manager, a house keeping supervisor, a security manager and a marketing secretary. Councilmember Rouse asked how many full-time employees there were before the cuts. The answer - 21. Council President Dieter asked fora 5 year revenue history and then wondered in spite of declining revenues why performance bonuses were awarded to senior staff. He followed by requesting and itemization of to whom and the dollar amount of bonuses. Councilmember Henry Davis asked a series of questions all basically asking what we as a Center, as a City really were doing to go after new business, to compete even in a down economy. Brown said he believed we would be doing well but for the recession. Councilmember Henry Davis wouldn't let go. He said we need to be more aggressive. He said we cannot accept stagnation. More needs to be done, Councilmember Henry Davis said.