2017 Consolidated Annual Performance and Evaluation Report (CAPER) DRAFT

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CR-30 - Public Housing 91.220(h); 91.320(j) ' Actions taken to address the needs of public housing The Housing Authority of South Bend (HASB) continued to provide the residents of South Bend high ' quality services, despite significant monitoring and additional administrative reporting requirements by HUD. HASB successes in 2017 included achieving the HUD certification as a High Performer in the administration of its Housing Choice Voucher Program (HCV). Additionally, the administration of its Low Rent Program is no longer listed as "troubled". The HASB has continued to keep its occupancy in all of its Programs at or above 97%. ' In 2017 all five members of the HASB Board were reappointed to additional terms. The Board approved an annual budget for 2018 and the HASB is current with all HUD mandated submissions. The HASB played a significant role in the reduction of homelessness in South Bend by assisting 107 1 Veterans Affairs Supportive Housing (VASH) families in its rolls in the HCV Program. The HASB partnered with several local entities in the development of additional housing options by making HCV project- based vouchers available to projects seeking to increase affordable housing availability in the City. tFor the first time since 2009, the HCV opened its HCV Waiting List and received more than 3,000 applications in 24 hours. Several hundred applications have been processed to date. The HCV Program 1 also implemented a state-of-the-art digital financial interface that allows landlords to access via the HASB website: 1)their account transaction history; and, 2) receive direct deposit of subsidy payments. ' This process significantly increases the speed of landlord compensation. Actions taken to encourage public housing residents to become more involved in ' management and participate in homeownership The HASB participates in the Family Self-Sufficiency Program (FSS). The FSS program is a voluntary 1 program for Section 8 participants and Public Housing Residents. In 2017, the HASB FSS program expanded beyond its mandatory number. For the past 14 years, residents of public housing participated ' in a similar program that combines the Public Housing Authority Section 32 Program with an Indiana State program of Individual Development Accounts (IDAs). In addition, the HASB, in partnership with the Northeast Neighborhood Revitalization Organization (NNRO), is assisting three public housing and HCV ' Participants purchase a new construction home. Actions taken to provide assistance to troubled PHAs The HASB was no longer listed as a "troubled" agency in 2017.The HASB Board and Management team met the performance measures HUD uses to categorize the effectiveness of Public Housing Authorities. The HASB is now listed as a High Performer in its administration of the Housing Choice Voucher Program. CAPER 19 ' OMB Control No:2506-0117(exp.06/30/2018)