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Article 10 — Personal Information Protection <br />10.1 Customer On -Premise Hosted Software & Database: if the Customer installs the VSI application software <br />on its own servers, the Customer will be responsible for the SSL (Secure Socket Layer) to protect <br />confidentiality of patron data flow between the server and the user workstations. To protect data at rest, <br />VSI offers the chargeable Progress TDE (Transparent Data Encryption) software option to encrypt user - <br />selected sensitive data fields to secure them from unauthorized access. <br />102 VSI Hosted Software & Database: VSI will provide the SSL (Secure Socket Layer) Certificate for the <br />hosting servers to protect the flow of data between, the hosting servers and the Customer's remote <br />users, as described in Exhibit E. The Progress TDE (Transparent Data Encryption) software to protect <br />data at rest is included with VSI hosting services at no additional charge. If a breach occurs, VSI will <br />notify the Customer immediately regarding the extent of the breach, so that the Customer can notify its <br />patrons that a breach of security has occurred. <br />103 VSI is covered with Cyber Liability Insurance up to two million dollars for each occurrence. This applies <br />primarily to Network Security and Privacy Liability, as part of Exhibit C described in Article 8. <br />Article 11 —Application Source Code <br />11.1 The Source Code for all VSI application software, along with a list of licensed customers, is held in <br />escrow by VSI's Escrow Agent, Kolvoord, Overton, & Wilson, Attorneys, at 6 Joshua Way, Suite B, Essex <br />Junction, Vermont 05452, Attm Jason Ruwet 8,02-878-3346, -ifr@essexvtla,w.com. The source code held <br />in escrow is updated after each software release, If VSI defaults in providing software maintenance <br />support due to company failure, or bankruptcy, or discontinuance of said service by VSI, it will notify the <br />Customer and the Escrow Agent that it is in default. The Escrow Agent will then make the source code <br />availabIe to the Customer within thirty days of written notice for Customer support use only. <br />Article 12 — Independent Contractor <br />121 In performing the work under this Agreement, VSI acts as an Independent Contractor and is solely <br />responsible for necessary and adequate workers' compensation insurance, as well as personal injury and <br />property damage insurance. <br />Article 13 — Change Orders or Extensions <br />13.1 The Customer may require changes in the scope of services to be performed by VSI. Such changes, <br />including any increase or decrease in compensation amount, must be mutually agreed upon in writing <br />by the Customer and VSI. VSI shall be compensated for all authorized changes in services. <br />Article 14 — Governing Laws & Venue <br />141 The Parties agree that the laws of the State of Indiana will govern this Agreement, and that the venue <br />for legal resolution shall be in St. Joseph County, Indiana. <br />sales @vermontsystems,com Tel: 877-883-8757 Page 5 of 9 <br />