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cogent <br />Customer Service Delivery Information <br />Dedicated Internet Access <br />Customer Order Form <br />North America <br />TenanUDatacenter Name <br />City of South Bend <br />Node ID <br />38959-0 <br />Service Address <br />Suite / Floor <br />1440 Ignition Drive South <br />Data Realty <br />City, State, Province <br />South Bend, IN <br />Postal Code <br />46601 <br />Country <br />USA <br />aervice oei vniy arvays lanes piece at uogem uemarcauon roimas cornea in me <br />attached Product Rider. <br />Delivery Contact Name <br />Michael Sniadecki <br />Telephone <br />(574) 245-6004 <br />Cellphone <br />Fax <br />Email <br />msniadec@southbendin.gov <br />Cogent Contact Information <br />Cogent <br />Company <br />Contact <br />Location <br />Washington, DC <br />Address <br />14G: 2450 N Street, NW <br />Washington, DC 20037 <br />Phone <br />202-295-4200 <br />Fax <br />202-318-2558 <br />Service Provisioning <br />sd@coger)Lco.com <br />Customer Care <br />support@cogentco.conl <br />Contract Documents <br />The entire, Customer Subscriber Agreement (GSA), entered into between <br />Customer and COGENT, is made up of the documents listed here. <br />Capitalized terms are defined in the text of the Terms or Definition section of <br />the Terms. All prior agreements, proposals, representations, statements, or <br />understandings, whether written or oral, concerning such Services, are <br />superseded. Customer certifies that the documents constituting the GSA are <br />the documents and forms that have been supplied to Customer by Cogent <br />and that Customer has made no changes to them. <br />Notes <br />Cogent Communications, Inc,, <br />2450 N Street, NW <br />Washington, CC 20037 <br />omm. cogerftco. com <br />Customer Contractinlq & Billinct Information <br />Company Name <br />City of South Bend <br />Billing Address <br />227 W. Jefferson Blvd <br />Suite / Floor <br />Floor 12 <br />City, State, Province <br />_ - South Bend, IN <br />Postal Code <br />46601 <br />Country <br />USA. <br />Company Registr. Ni <br />Tax / VAT ID Number <br />Request for consolidated billing (one account / invoice <br />for multiple ports in the same country)' <br />- uonMiaareo oiling requests mist ne ravoawea ano approver oy argent. <br />Billing Contact Name <br />Accounting Department <br />Telephone <br />(574) 235-9216 <br />Cellphone <br />Fax <br />Email <br />sbitinvoices@southbendin.gov <br />Sales <br />Name <br />Ruth Keefer <br />Account <br />Manager <br />Phone <br />Email <br />312-960-6902 <br />_._..._ <br />rl<eefer@cogentco.com <br />Sales <br />sales@cogentco.com <br />Billing <br />bill ing@cogentco.cam <br />Termination <br />terms@cogentco.com <br />(1) Order Form <br />(2) Terms, as attached (initialed by Customer) (For current customers, if Terms are <br />not attached, the current Terms remain in force) <br />(3) SLA(tittp://www.cogentco.comlfiles/ps—intcrneUSLA—br__intemet,pdo <br />(4) Product hider, as attached (signed by Customer) <br />(5) Any other Rider or Addendum, as attached {signed by Customer) <br />For the Service ordered ' hereunder, Cuslonter will receive a credit tram Cogent for the port -related monthly recurring Service charges for the first full calendar month of Sorni provided, <br />however, that Cogent shall invoice Customer and Customer remains liable for the Initial Costs for the Service, (it) all applicable Taxes for the Service, (ill) any charges for Virtual Circuits <br />or Service Options set forth on the Order Form (e.g., IP Address allocation BGP Flouting or Cabling) and (iv) all charges for usage above the committed bandwidlh. Custnmex wi i nor <br />receive any credit for any partial month prier to the first full calendar month of Service. The credit vnh appear on Customer's initial invoice for Service, capitalized terns are used as defined <br />in the GSA. <br />Notwithstanding Section 1.2of the Terms.,. at the end of the Initial Term, the Service ordered hereunder will renew on the some price, forms and conditions for successive mono-to-nxanth <br />Renewal Terms unless and until lermiinaied or amended as provided in the CSA. <br />Signatures <br />By slgning below, Customer affirms and acknowledges that it has read the entire CSA and agrees to be bound by the provisions thereof, <br />For Customer <br />Signature <br />Printed Name <br />Title <br />Date <br />3flmM o <br />For Cogent Communications, Inc. <br />Signature <br />Printed Name <br />Title <br />Date <br />CIA Layer 3 Order Form V4-39 Cogent Corrmunieatians Confidential Page 20 <br />