Opening of Proposals - Utility Billing System - Advanced Utility Systems - Part 2

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ADVANCED it T] L I T Y S Y 5 T E M 5 (4) identify key personnel proposed to perform the work in the specified tasks and include major areas of sub -consultant work and their percent of time committed to other projects; The table below details the specific project roles and responsibilities of the Advanced implementation team. Advanced has employed this team structure at all client implementations with great success. Each key personnel member is assigned to between 1-3 projects at one time. Roles and Responsibilities Advanced Team Role Responsibilities Project Sponsor . Steer project Serve as project champion • Resolve major project issues Initial point of escalation Project Manager . Plan project approach, timetable, priorities, and resources. • Coordinate Advanced and partner resources. • Produce project implementation documentation including communication, training, risk, and change management plans etc.). . Lead all weekly, monthly and quarterly project meetings • Act as a liaison between Advanced and the City's implementation teams. • Monitor project status and cormnunicate issues and risks to the project team and steering committee for resolution. • Review partner deliverables for quality assurance purposes, with assistance from Advanced SME's Application Consultant • Work with technical consultant to lead discovery workshops and interviews . Perform business analysis and document design of the Advanced Solution through the Discovery process . Evaluate best practices and identify operational improvements. Oversee the set-up of control files & interfaces • Review the system configuration for quality assurance purposes Technical Lead • Assist the Application Consultant in the Discovery process City of South Bend, Indiana 51