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SADA Systems, Inc. <br />MASTER PROFESSIONAL SERVICES AGREEMENT <br />This MASTER PROFESSIONAL SERVICES AGREEMENT ("Agreement"), is made and entered <br />into as of October 101h, 2017 (the "Effective Date"), by and between SADA Systems, Inc., a corporation <br />organized under the laws of the state of California, with offices at 5250 Lankershim Blvd., Suite 620, North <br />Hollywood, CA 91601 ("SADA"), and the City of South Bend, State of Indiana, with offices at 227 W. <br />Jefferson Blvd, South Bend, IN 46601("Client"). SADA and Client may be referred to in this Agreement <br />individually as a "Party" and collectively as the "Parties." <br />BACKGROUND, OBJECTIVES, CONSTRUCTION AND INTERPRETATION <br />1.1 Background and Objectives. This Agreement will serve as a framework under which SADA will <br />provide certain information technology services (the "Services"), as described in Exhibit A (Statement of <br />Work), attached hereto and incorporated herein, and as further requested by Client from time to time during <br />the term of this Agreement and agreed upon in an executed Statement of Work (as defined in Section 2.2). <br />1.2 Definitions. <br />(A) Capitalized terms used in this Agreement have the meaning assigned to them in the applicable <br />Section. Terms, acronyms and phrases that are used in the information technology industry or other <br />pertinent business context should be interpreted in accordance with their generally understood <br />meaning in such industries or business context. <br />(B) The word "include" and its derivatives (such as "including" and "includes") mean "include without <br />limitation." <br />1.3 References and Interpretation. <br />(A) Headings, captions and titles used in this Agreement are included for convenience only and in no <br />way define the scope or content of this Agreement or are to be used in the construction or <br />interpretation of this Agreement. Any reference to a particular article or section number or exhibit <br />is a reference to that specified article, section or exhibit of this Agreement, except to the extent that <br />the cross-reference expressly refers to another document. <br />(B) If there is a conflict or inconsistency between the terms of this Agreement and any executed <br />Statement of Work, the terms of this Agreement will prevail except to the extent that the executed <br />Statement of Work specifically and expressly states an intent to supersede specific terms of this <br />Agreement with applicability only to that executed Statement of Work. Notwithstanding the <br />preceding sentence, no executed Statement of Work will be effective to: (1) expand, eliminate or <br />restrict the scope of any indemnity obligation set forth in Article 10; <br />(2) change any limitation of liability set forth in Article 11; or (3) settle or resolve any dispute between <br />the Parties. <br />SCOPE OF SERVICES <br />2.1 Provision of Services. SADA will perform the Services identified in each Statement of Work <br />entered into and executed by each of the Parties under the terms of this Agreement. Absent an executed <br />Statement of Work, this Agreement does not, in and of itself, represent a commitment by either Party to <br />provide any minimum amount of charges or services. <br />2.2 Statements of Work. From time to time during the term of this Agreement, Client may ask SADA <br />to perform services that are not described in an executed Statement of Work. Following any such request, <br />SADA Master Professional Services Agreement <br />Version 4.3.17 <br />