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client file. The Contractor cannot submit subordinate liens for a homeowner whose primary lien was <br />already serviced by the counselor previously and where this is not a change in circumstance for the <br />borrower or change in workout options available to the borrower, nor should the Contractor resubmit <br />clients who have on -going cases without any substantial change in circumstances and that have <br />already been filled in a previous round of funding. <br />Client Riebts. <br />In order to keep as many options as possible available to clients, the Contractor must not engage in <br />exclusivity agreements with clients seeking foreclosure or delinquency counseling or interested <br />parties such as servicers or lenders, not shall they otherwise engage in practices which exclude other <br />counseling agencies from working with its clients or its clients' servicers or lenders, should the client <br />willingly seek assistance from another organization. <br />Indirect Cost Rate. <br />According to 2 CFR 200.414(f), the Contractor may charge a de minimis rate of 10% of modified <br />total direct costs (MTDC). As described in 2 CFR 200.403, Factors affecting allowability of costs, <br />costs must be consistently charged as either indirect or direct costs, but may not be double charged or <br />inconsistently charged as both. If chosen, this methodology once elected must be used consistently <br />for all Federal awards until such time as the Contractor chooses to negotiate a rate, which the <br />Contractor may apply to do at any time. <br />A proposal to establish a cost allocation plan or an indirect (F&A) cost rate, whether submitted to a <br />Federal cognizant agency for indirect costs or maintained on file by the Contractor, must be certified <br />by the Contractor using the Certificate of Cost Allocation Plan or Certificate of Indirect Costs as set <br />forth in Appendices III through VII, and Appendix IX in 2 CFR part 200. The certificate must be <br />signed on behalf of the Contractor by an individual at a level no lower than vice president or chief <br />financial officer of the Contractor. <br />Internal Controls. <br />The Contractor must: <br />A. Establish and maintain effective internal control over federal funds that provides reasonable <br />assurance that the Contractor is managing federal funds in compliance with Federal statutes, <br />regulations, and the terms and conditions of the federal funding. These internal controls should be in <br />compliance with guidance in "Standards for Internal Control in the Federal Government" issued by <br />the Comptroller General of the United States or the "Internal Control Integrated Framework", issued <br />by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). <br />Comply with Federal statutes, regulations, and the terms and conditions of federal funds. <br />Evaluate and monitor the Contractor's compliance with statutes, regulations and the terms and conditions <br />of the federal funds. <br />Take prompt action when instances of noncompliance are identified including noncompliance identified <br />in audit findings. <br />{00028595-11 <br />Page 19 of 39 <br />