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by way of individual user accounts and user passwords, and varying levels <br />of permission and access, to give the cleint control over data accessibility. <br />7. Data - Data Storage. The OnlinePBB web -application utilizes Amazon <br />Web Services (AWS) for best -in -class data storage. <br />8. Data - Data Protection/backups. Resource Exploration performs <br />complete back-ups of all OnlinePBB data at a frequency of once per night. <br />9. Service Availability - Disaster recovery/business continuity. To <br />support the organization in the case of disaster, Resource Exploration <br />performs complete back-ups of all OnlinePBB data at a frequency of once <br />per night. The organization may also download their own data files on a <br />more frequent basis, in order to perform complete data restoration - <br />restoring from any point in time, from previously saved data, completely in <br />control of the City. Data files are stored in DropBox, as well as Resource <br />Exploration headquarters to provide additional redundancy. <br />10. Service Levels - System Availability / performance. The OnlinePBB <br />web -application is provided and available 24 hours per day, 7 days per <br />week. Resource Exploration reserves the right to perform regularly <br />scheduled updates and maintenance, during which time the organization <br />may experience brief periods of downtime for server restarts to make <br />updates available. Scheduled updates take place after 6pm EST Monday - <br />Friday, and the organization will be made aware ahead of schedule, to the <br />greatest extent possible. It should be noted that Resource Exploration <br />reserves the right to restart the web server at any time, but will provide the <br />organization as much advanced awareness as possible. Resource <br />Exploration uses all reasonable business means to ensure the application is <br />available for the organization's use. <br />11. Insurance - Vendor insurance and liability. Resource Exploration <br />agrees to procure and maintain in force during the term of this Agreement, <br />at its own cost, cyber insurance coverage. <br />12. Indemnification - From third party claims. You will indemnify and <br />hold harmless Resource Exploration and its suppliers from any and all <br />claims, damages, liabilities, costs and expenses (including, but not limited <br />to, reasonable attorneys' fees) arising out of or related to (i) any content or <br />materials appearing in, or products or services sold or offered by you <br />M. <br />