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r TML , ShotSpotter Services Agreement— <br />FLE <br />L•J Standard Terms, Conditions and Support (Domestic) <br />EXHIBIT B - System Configuration and Service Levels <br />SST will deploy or have deployed a ShotSpotter Flex system over the agreed upon coverage area. The system will <br />be designed to detect at least 8o% of the unsuppressed outdoor gunfire, with a location accuracy to the <br />shooter's location within 25 meters, after sensor calibration. These performance levels are predicated on the <br />deployment of sensors at all such sites, the foregoing performance levels maybe compromised. <br />The sensors send incident information to a server in a SST hosting facility via third party cellular, wireless or <br />wired networks. SST is not responsible for outages on the third parry networks. SST will be responsible for <br />installation and maintenance of the sensors and cost of the sensor communications to the hosted location <br />server. The hosted server infrastructure (exclusive of communications networks) shall be maintained at 99.9% <br />application availability exclusive of scheduled maintenance that SST will make reasonable efforts to coordinate <br />with the customer. <br />The connection between the reviewer's console and the Customer's Alert Console is secured using a secure <br />message protocol over http connection, where individual messages are encrypted using the same Public Key <br />Infrastructure ("PKI") as a secure VPN connection. <br />Providing local access to the internet for the Alert Console is the responsibility of the Customer, as is providing <br />a work station with access to the internet. The Customer may choose to set up multiple sessions of Alert Consoles <br />as a form of redundancy. <br />Copynght® 2015 SST, IncTM. All rights reserved. ShotSpotter FIexTM, ShotSpoder@, ShotSpotter Gunshot Location Systerrs and the ShotSpotter logo are trademarks of SST, IncTM. <br />SST and ShotSpotter technobgy is protected by one or more issued U.S. and foreign patents, with other domestic and foreign patents pending. <br />