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REGULAR MEETING NOVEMBER 28, 2016 to make the ordinance more cohesive with what is already in the Municipal Code and with Police and Fire Department processes. Councilmember Scott recounted the story of two (2) shooting neighbors in the Second (2nd) District, with one of the neighbors calling the Police with violation complaints on the other neighbor. When the Police arrived at the scene, it turned out that the neighbor who had called had lied. Councilmember Scott explained that someone who lies when calling the Police regarding violations would themselves be in violation of the ordinance. The good part about this enforcement is the human factor —that the Police will come out and investigate to know what is going on, to identify root causes before fining individuals. Councilmember Broden asked, With regard to the management companies that would be on the front lines of this, have you circled back to them? Are they aware of these changes? How much feedback did you get from them? Because a lack of violations is profitable to these managers, the ordinance directly impacts them. Councilmember Broden asked Councilmember Scott to address how they have been brought into the circle of the implementation of changes in the ordinance. Councilmember Scott responded that they have had some of the large complexes come forward, but that Officer Keenan Lane and Ms. Colborn probably had had the most contact with those property managers. He stated that the changes were mostly to the language of the ordinance, as well as Chronic Nuisance as it affects those unwilling to work with Officer Keenan Lane. Keenan Lane, Police Officer at 701 West Sample Street, South Bend, IN, asked for clarification on Councilmember Broden's question. Councilmember Broden responded that she wanted to know how involved property managers were in the process, as some of them had big recommendations regarding this, such as legal recommendations and certain marks to hit. She asked, How comfortable are you with the feedback from management companies? Officer Lane responded that he was very comfortable with the feedback. When his position was created, his first inclination was to meet with the larger apartment complexes in South Bend, because he receives so many calls from them. They had many meetings wherein they could educate property managers or owners about what the ordinance was, such that they could better identify problems on which to work on their end. Councilmember Broden requested that the Fire Department have a visible job description for Chronic Nuisance so that the Council could identify a go -to person in.the Fire Department, equivalent to Keenan in the Police Department. She asked about whether or not there were any issues with the team's capacity. Councilmember Scott explained that before Officer Lane took on the post, they were not sure how much work would be involved. He further stated that though Officer Lane has been very busy, he has kept up very well with the workload. Councilmember Davis asked how many more staffers were going to be added to the staff back in 2013. Councilmember Scott and Officer Lane explained that there had been interns and cadets that helped temporarily with the effort, but Officer Lane has not had full -time help. Councilmember Davis voiced concern with there being only one (1) person at the post. He stated that there should be several people with Officer Lane's skills and knowledge at the job, such that the work is not completely on one (1) man's shoulders, and if anything should happen to Officer Lane, the work could still be done. Councilmember Scott agreed and stated that these were concerns to be brought to the Fire and Police Chiefs. Councilmember Broden asked, Where would this naturally fit within our purview as a Council? Looking at this on a periodic basis, are we hitting the mark? Are we addressing the problem? Is that a Health and Public Safety issue? Can we incorporate that into a report-out function on an annual basis? Is that something we should imbed within this, or is it something that, administratively, we can just put on the task? Like some of the calendaring of reports of what we're doing, what we're trying to accomplish. 12