PSA - New Avenues - Employee Assistance Program

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City of South Bend EAP Contract Page 3 Prepared on July 19, 2016 Counseling Association of America-FCAA, U.S. Department of Housing and Urban Development -Approved housing counseling agency, and U.S. Department of Justice -Approved provider of bankruptcy counseling and education. GreenPath Services beyond the free counseling sessions may have fees associated with them. Employees would be responsible for any services that would require a payment. Such as Debt Management Program, Student Loan Counseling, Bankruptcy Counseling, Homebuyer Counseling Program. The EAP counseling services do not include: ❖ Reports for courts for any court ordered counseling or treatment ❖ Visitation or custody studies Inpatient, intensive outpatient services or partial hospitalization ❖ Physician services ❖ Psychological testing for clinical, educational, occupational, medical reasons ❖ Extended counseling •S Drug/alcohol classes, educational or wellness programs ❖ Drug/alcohol testing or other lab/pharmacy benefits ❖ Fitness -for -Duty Evaluations •A Risk Assessments ❖ Services under COBRA We would anticipate that the limited visit program would resolve the majority of the problems. When/if the Provider recommends extended treatment and all available EAP sessions have been used, the client may continue with the EAP counselor or another Provider if they wish, at their own expense or with whatever other insurance coverage applies. The EAP counselor also may recommend additional services such as physician evaluation or psychological testing that will be subject to the individual's personal expense or health plan. The employee is under no obligation to use the EAP program prior to accessing their health plan or as a condition of accessing their health plan benefits. B. Supervisory Orientation Training. In addition to employee orientation sessions (see Sec. III B), EAP supervisory orientation training is available for your designated supervisors. The focus of the training will be how to make "disciplinary referrals" and "concerned supervisory referrals." It will include information on "knowing when to refer" and "how to refer" and how to keep New Avenues informed of when a referral has been made. We will provide these services as agreed upon in Exhibit A. C. Trainings/ Workshops/ Seminars. New Avenues provides a variety of additional services that can improve departmental and organizational performance. Trainings, workshops and seminars may be purchased on an as needed basis. Staff is available for consultation with the Company's human resources representatives or supervisors who may call us and request assistance in choosing and/or designing special trainings. Trainings include, but are not limited to, Stress Management, New Avenues