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Home My WebLink AboutCCBM Presentation 5.13.26SBVPA Venues & Promotion Division Civic Center Board of Managers May 13, 2026 Morris Performing Arts Center —Fund 602 FY 2026 Financial Report | As of April 23,2026 Shows Since January25 YTD Revenue $379,350 vs. $2,158,400 Budget YTD Expenses $450,067 vs. $2,106,503 Budget Net Deficit ($70,715) Jan –Mar 2026 Month Revenue Expenses Net Surplus / (Deficit) March January February YTD Total $46,165 $379,350 $196,985 $136,201 $450,067 $162,899 $135,844 $151,323 $61,140 ($15,122) ($70,715) ($116,734) Figures from Fund 602 operating accounts. Amounts in USD. Palais Royale —Div 221 FY 2026 Financial Report | AsofApril23,2026 YTD Revenue $39,727 vs. $169,532 Budget YTD Expenses $30,651 vs. $215,675 Budget Net Surplus $9,076 Jan –Mar 2026 Joint Licensing $34,552 Month Revenue Expenses Net Surplus / (Deficit) March January February YTD Total $14,771 $13,392 $11,563 $39 ,727 $9,817 $9,081 $30 ,651 $11,753 $3,018 $3,575 $2,482 $9,076 Figures from Palais Royale Div 221 operating accounts. Amounts in USD. Capital Funds —FY2026 Morris 416 | Century Center 671 Morris PAC —Fund 416 Century Center —Fund 671 No projects currently underway. Raclin Murphy Encore Center Phase 1 completed. No projects currently underway for first three months of the year. Capital Fund Cash Balance $66,008.92 The Reserve (Cash Balance) $1,952,744.40 Venue Typical Fee Percentage Notes DeBartolo (850 Seats)0% to 10%Underwritten by university to drive fee low / Education focus The Lerner (1600)15% to 30%Primarily Rental, Smaller Market, uses Ticketmaster Clowes Hall (Broadway in Indianapolis) (2200 seats)15% to 30% (20-35% for Broadway shows)Ticketmaster Venue Bluegate (1500)20%Many Self-Promoted, so fees can be less and still cover costs if minimums are met. The Acorn Theater (Three Oaks) (300 seats)20%Smaller Market / Venue Size MORRIS PERFORMING ARTS CENTER (2403)Appox. 20%Higher Percentage for less expensive tickets, Lower Percentage for higher priced tickets. Murat Theatre (Indianapolis) (2675 seats)20% to 40%Upper-mid size venue in upper-mid market Embassy Theatre (Ft. Wayne) (2471 seats)$6/ticket historic fee, plus 20% to 40% ($40-$70 - 40%, $80-$120 =30%, $150+ =20%)Very comparable to MPAC, but higher fees and historic fee. Notre Dame Stadium (80,795 seats)20-35% on lower price tickets, 10 to 25% on higher priced tickets Ticketmaster Venue with sliding fee percentage based on ticket price (inversely proportional) Four Winds (Silver Creek) (1550 seats)35%Secondary Income Streams are primary income for venue The Chicago Theatre (3,600 seats)35%Large Market with high demand FEES - VENUE COMPARISONS: 3D Secure Verification of Online Credit Card Transactions WHAT IS IT? 3-D Secure (3DS) is a protocol designed to add an extra security layer for online credit and debit card transactions. It connects three domains: • Merchant / Acquirer Domain • Issuer Domain (your bank) • Interoperability Domain ADVANTAGES Shifts liability to card issuer Smooth, mobile-friendly UX Strong customer authentication Low cost — only $0.10/transaction Reduces fraud via aliases, AI & bots HOW IT WORKS 1 Patron enters card info on eTix checkout page 2 Gateway checks if card is enrolled in 3DS 3 Bank silently authenticates via device/browser; may prompt fingerprint, face ID, or OTP KEY STATS & FEES 3%Current US 3DS adoption → 11%projected by 2030 $0.10 / transaction Fee paid by patron — no cost impact for CoSB/MPAC Current Fees: $4.75 Historic Preservation Fee per ticket + Convenience Fee (prorated) DISADVANTAGES 3DS enrollment is optional for US cardholders Increased CS calls for 3DS-rejected transactions Inconsistent mobile internet can slow transactions, especially at peak/high- demand on-sales CURRENT CHARGEBACKS — Impact on Financials 1.02.03.04.05.06.07.08.09.010.011.012.013.014.015.016.017.018.019.020.021.00 5000 10000 15000 20000 25000 30000 Green Line Chargeback claims by dollar amount Orange Line Dollar amount of fraud stopped by staff after the transaction 3DS will help close the gap by blocking bad transactions before they complete. CASE STUDY UK- Mandatory 3DS (Strong Customer Authentication) $9.7M in ticketing fraud/year $0.19 per capita US- Optional 3DS Enrollment (only 3% confirmed) $1.4 Billion in ticketing fraud/year $4.24 per capita 22× more fraud per capita than UK Source: Action Fraud / AudienceView TICKETS SOLD 11,510 2026 YTD In line with 5‑Year Average Q1 Performance Snapshot TICKETS SALES REVENUE $455,271 2026 YTD Early‑year seasonal pacing TICKET FEE REVENUE $76,688 2026 YTD Predictable seasonal timing EVENTS IN Q1 25 ATTENDANCE 18,750 REVENUE $379,350 ↑ ~45% YOY EXPENSES $450,067 21% of Bdgt CURRENT DEFICIT ($70,715) Q1 of Specific Year # of Theatre Events # of Encore Center Events # of Misc. Events (Granada, offsite,etc) Total Number of Q1 Events Total Estimated Attendance for Q1 Events 2026 14 9 2 25 18,750 2025 16 0 1 17 13,160 2024 16 0 5 21 16,150 Quarter 1 MPAC Events Years # of Theatre Events # of Encore Center Events # of Misc. Events (Granada, offsite,etc) Total # Revenue Events Total # of Non- Revenue Events (Mostly EIA) Total Number of Events 2026 (Projected)90 50 15 92 58 150 2025 87 0 15 81 21 102 2024 80 0 21 77 24 101 2023 80 0 23 83 20 103 Total MPAC Events by the Year *These numbers do not include events booked by Navarre in the Encore Center or Palais Royale *These numbers do not include events booked by Navarre in the Encore Center or Palais Royale Show Deep Dive - Joe Bonamassa TIMELINE Booking & Sales Team Date held 8–10 months in advance with the promoter Announced: July 22, 2025 On sale: July 25, 2025 (with presales) Sales window: ~7 months Strongest demand at launch and final 2 weeks Renowned blues rock guitarist who has performed at the Morris Performing Arts Center four times since 2010, most recently on February 21, 2026. MARKETING & PREP Marketing Approach Promoter‑led campaign with Morris support Total Morris marketing support: $1,300 *Email, social, radio, billboard, on‑site Day-of-Show Execution One month out- Advance planning begins VIP & soundcheck experience offered Full production day ATTENDANCE METRICS Tickets Sold: 1,635 Comps: 194 Drop Count: 1,685 Show Deep Dive - Financial Breakdown SHOW ECONOMICS Gross Ticket Revenue:$163,503 Show Expenses: ($23,325) Adjusted Settlement Value: $140,178 *Goes to Promoter MORRIS REVENUE What We Earned Settlement Revenue: $6,505 Merch Commission Buyout: $1,000 Concessions/Bar: $3,607 *30% concession commission *35% Lounge concession commission Ticket Fees (Patron‑Paid): Historic Fee: $7,766 ETix Fees: $1,936 Client Fees: $19,264 Order Fees: $505 TOTAL MORRIS REVENUE: $40,438.68 The Rock Orchestra Dueling Pianos - Howl2Go Clue LIVE ON STAGE May 6 May 23 May 29 South Bend Highschool Music Festival Willie Hinton Dance Workshop Robert Naylor Speaking Series Manuscripts in May EIA Open Mic Nights Riley & Washington HS Art Exhibit May 21 May 28 Month of May Palais Royale 6 Proms/Formals 4 Luncheons 14 Weddings/Receptions April/May April/May/June April/May/June Raclin Murphy Encore Center URC Prayer Breakfast SB Youth Council Graduation Event 2 Graduation Parties April/May April/May/June May/June Welcome New Staff ! Fernando Briones Noah Laramore Lathanial Heisey MPAC- Operations Manager VPA - Marketing Manager (Venues Liaison) MPAC- Assistant Director of Ticket Sales & Strategy Darius Garner MPAC - Administrative Assistant I THANK YOU!