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Low Water Volume
Date ___/____/______
C S Name _______________
Account # ___________-____________
Customer name ____________________________
Address _________________________
Telephone # _________________Cell #_______________
Questions for customers to pinpoint problem
How long have you had “low volume”? _________________________
Have you recently completed any plumbing repairs? _______________
If there were any plumbing changes, what was done? ________________________
Was the water shut off for any reason? _____________________________
Is the problem throughout the house or in one area? __________________
What area? _________________________________________________
Do you have a water softener? __________ is it in use? _________
When was it last serviced? ____/____/_____
The SBWW does low volume checks on single family residential accounts with
water lines 1” or smaller only. No commercial, multi-family, church, apartments or
irrigation accounts will receive low volume service calls. All plumbing inside the
house including the ramshorn (meter setting) is owned by the customer.
Customers are advised to change all cast iron ramshorns (meter settings) prior to
any water volume tests. If a test indicates inadequate water volume, any further
work is subject to the schedule of the SBWW. As owner of the service line, the
customer has the option of hiring a plumber at their own expense to work on
increasing water volume.
PLEASE FAX THIS REPORT TO OLIVE STREET FAX #574-235-5594