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HomeMy WebLinkAboutSBStat 2023 - Police Q2SBStat | Police 2 0 2 3 Q u a r t e r 2 | J u l y 1 8 , 2 0 2 3 C i t y o f S o u t h B e n d Citywide Performance Management Empowerdepartments Design services Focus ondata 1 4 2 3 Improve residents’ lives Participants Purpose in the Stat meeting Project Leads , analysts, and other key staff •Lead discussion on assigned projects •Contribute with ideas, knowledge on data sources, and suggestions for improving performance Mayor & Department Heads •Share ideas, ask questions, and contribute to discussion on strategy and performance targets, •Assign next steps to relevant members of their department/teams Stat meeting structure & cadence •The Mayor’s Office sets the agenda for the meeting •The Business Analytics team schedules the meeting each quarter and invites attendees •The Business Analytics team documents all action items discussed during the meeting and assigns each item to the appropriate City team The purpose of SB Stat is to bring the most powerful people in the City – the Mayor, Department Heads, and key staff – into a room to use data and take action on some of the City’s most pressing challenges SBStat 2023 Police Portfolio Summary Project Project Objectives Status Quarterly Public Safety Updates Quarterly public briefing on top priority public safety metrics and topics City-Wide Camera Expansion Expanding the network of cameras across the city (both city and non-city owned) Community Policing Strategic Plan Community Engagement, Data Collection & Analysis for an updated Community Policing Plan Legend Project on schedule Project delayed Project cancelled SBStat 2023 Today’s Agenda I. Data summary + action plan on quarterly KPIs II. Deep-dive on select projects and challenges - Community Policing Plan Engagement Analysis III. Celebrating our values SBStat 2023 Data summary + action plan on quarterly KPIs Summarizing data points and statistics from the past quarter related to core operations SBStat 2023 Police KPIs Type of performance measure How we measure success Desired outcome How the metric aligns with the City’s values Part 1 Crimes Outcome Part 1 Crimes decrease year over year Residents are safe living, working, and playing in South Bend Excellence Solvability Rate Outcome Detectives bring a case to conclusion 40% of the time or more Civilians that violate the law are identified and punished appropriately Accountability RTCC (under development)n/a n/a n/a n/a Group Violence Intervention – Custom Notifications Input Custom notifications to group members continue at the current baseline or increase year over year Group members give individualized information about their legal risk and offer opportunities for help to break the cycle of violence. Inclusion Interactions Service Quality Of the total interactions people have with South Bend Police, .5% of interactions receive a community complaint Residents feel police officers are fair when they interact and empowered to file a complaint if necessary Empowerment Police KPI Summary SBStat 2023 Part 1 Offense Q2 2022 Q2 2023 Percent Change Aggravated Assault 370 336 -9% Arson 7 5 -29% Burglary (Non-Res)89 71 -20% Burglary (Res)118 107 -9% Homicide 10 5 -50% Larceny 662 552 -17% Motor Vehicle Theft 114 108 -5% Robbery 16 11 -31% Rape 91 67 -26% Total 1477 1262 -15% 2023 Q2 Part 1 Crimes April 1, 2023 – June 30, 2023 SBStat 2023 New: Solvability Rate KPI Data on Solvability also available in more disaggregated forms: •Shootings •Death Investigations •Domestic Investigations Solvability = Anything that detectives can bring to a conclusion •Case Clearances are defined under National Incident Based Reporting System (NIBRS) •Part 1 Crimes can be cleared either by Arrest or Exceptional Means •Overall Solvability 2023 YTD = 41% SBStat 2023 In development for Q3: RTCC KPI •Possible New Metric: Fusus Camera Assists •Data collection plan: •Existing log of all requests that Crime Analysts are asked to fulfill •Starting Late May 2023: Column noting if a Fusus camera was used to assist in the fulfilling a request •By Q3 2023, will have full quarter of data SBStat 2023 Interactions Dashboard SBStat 2023 Interactions Dashboard SBStat 2023 Deep-dive analysis & discussion Diving deep into a few key initiatives being undertaken to improve city performance •Community Policing Surveys Defining the problem Problem Statement In 2022 the City’s community survey found that only 40% of residents are satisfied with the relationship between police officers and the community. This limits the City’s ability to work with residents to gather intelligence to identify criminals and ultimately reduce crime in the long-term. How might we… •…build more positive relationships between SBPD and the community? •…evaluate the effectiveness of our relationship-building efforts? Outcome Metric(s) •Increase the satisfaction rating in the next community survey (2024) The Process to Date October 2022 •Reviewed best practices in response to 21CP report •Focused on the community policing plan work done by the San Francisco Police Department Research February 2023 •Created South engagement plan for South Bend •Created materials and reviewed with City stakeholders Planning July 2023 •Cleaned response data •Review responses to pull out key results and insights •Present initial analysis to stakeholders Analysis May –June 2023 •Solicited officer and resident feedback on community policing via survey and voicemail responses Engagement Late Summer 2023 •7/27: Hold public meeting •Follow-up on any additional analysis •Write report Wrap-Up & Reporting SBStat 2023 Engagement Overview Residents SBPD Officers Distribution •Anonymous survey •Voicemail box •Anonymous survey Promotion •Social media posts (weekly) •311 queue message •Press release •City webpage •Email to neighborhood associations •Email to sworn officers from Chief Ruszkowski Timeline 6.5 weeks 5/9/23 – 6/23/23 2 weeks 5/4/23 – 5/17/23 Responses 330 143 SBStat 2023 The following slides present results from Community Policing engagement efforts so far. Here are the discussion questions we’ll cover at the end: 1.Are there any results you’re surprised by? Any additional research questions we should evaluate? 2.What do you see as the action items from the results? What actions should the City identify in the report shared with residents? 3.Logistics: Check-in about the public meeting next week. SBStat 2023 Survey Questions Resident Survey •Have you seen or heard of SBPD efforts to work with community members to solve local issues?* •If Yes, What do you think worked well? •If Yes, What do you think didn’t work? •Please indicate the extent that you feel SBPD does the following activities* •What types of activities are most impactful for building relationships between the police and the community?* •Any other programs not listed you’d like to see? •Moving forward, how would you like to see the South Bend Police Department build & strengthen relationships with the community to address crime and other issues?* •Demographics* Officer Survey •Have you participated in SBPD efforts to work with community members to solve local issues?* •If Yes, What do you think worked well? •If Yes, What do you think didn’t work? •When engaging in community policing, what are the greatest challenges you currently face or anticipate facing?* •Do you have any suggestions or ideas for overcoming these challenges? •Any challenges not included in the previous list that you'd like to add? •Moving forward, how would you like to build & strengthen relationships with the community to address crime and other issues? What issues would you like to work on collaboratively with the communities you serve?* •Demographics* * = Required question B = Question we’ll review in analysis SBStat 2023 65%35% 66%34% Residents Officers Results – Resident & OfficerHave you heard of or participated in SBPD efforts to work with community members to solve local issues? Had heard of SBPD efforts Had participated in SBPD efforts Had not heard of SBPD efforts Had not participated in SBPD efforts SBStat 2023 Resident Responses SBStat 2023 Resident ResultsPlease indicate the extent that you feel the South Bend Police Department (SBPD) does the following: 7% 14% 7% 60% 53% 48% 34% 33% 45% 0%20%40%60%80%100% Not at All A Little - Somewhat A Lot - A Great Extent Regularly communicates with community members Makes it easy for community members to provide input Develops relationships with community members SBStat 2023 Resident Results What types of activities are most impactful for building relationships between the police and the community?Rank from 1 (Highest Impact) to 8 (Lowest Impact). Highest Impact Lowest Impact Community Outreach Partnerships Attend Neighborhood Meetings Youth Outreach Information sharing Public Meetings Community Events Community Training Total 2.9 3.6 4.0 4.2 4.3 5.4 5.6 5.9 1.0 2.0 3.0 4.0 5.0 6.0 Clear #1 SBStat 2023 Highest Impact Lowest Impact Community Outreach Partnerships Attend Neighborhood Meetings Youth Outreach Information sharing Public Meetings Community Events Community Training Total 2.9 3.6 4.0 4.2 4.3 5.4 5.6 5.9 1.0 2.0 3.0 4.0 5.0 6.0 Note: Residents rated Information Sharing and Community Events as having low to moderate impact. However, they frequently mentioned these activities as "Working Well," if they were aware of existing initiatives. SBStat 2023 Text Analysis Method •Responses read for familiarity •Themes (Codes) created •Used SFPD Codebook as jumping off point •Themes were adjusted and added to fit South Bend responses •Every theme has clear definition •Responses coded SBStat 2023 Resident Results Moving forward, how would you like to see the South Bend Police Department build & strengthen relationships with the community to address crime and other issues? Rank Theme/Code Definition Count of Theme 1 Presence SBPD officers have physical presence and personal interactions in the community. This includes anytime a response included desire for more patrols in general, walking patrols, wanting to know the officers in a neighborhood, etc. 50 2 Info-Sharing/Communication SBPD provides information to the community through various avenues. Social media, Transparency hub etc. 20 2 Relationship Building SBPD seeks to build trust and relationship with the community. This is a more descriptive theme vs. suggesting a particular action. 20 2 Enforcement SBPD enforces laws and acts when laws are broken (ex: gun violence, traffic violations)20 3 Already good Already satisfied with what SBPD is doing and want that work to continue.17 Resident Results: Additional Insights on Top Themes Presence (1) •Residents expressed a desire for increased officer presence and visibility in their neighborhoods. Specific ways this was described include: •More patrols •Foot patrols •Knowing officers in their area and being able to contact them •Often if a response was coded with the Relationship-Building theme it also included the Presence theme Resident Results: Additional Insights on Top Themes Info-Sharing/Communication (2) •Residents highlighted the need for: •Providing accurate information about police activities, goals, and positive impacts •And sharing information on criminal activity •This theme was typically discussed in the context of “continue doing this” Enforcement (3) •Residents typically discussed the desire for increased enforcement in two categories: •Gun Violence •Traffic Violations SBStat 2023 Resident Results: Demographic Snapshot Female 60% Male 31% Prefer not to say 9% 1% 1% 2% 4% 7% 10% 14% 61% Native Hawaiian or Pacific Islander Native American or Alaska Native Asian Two or More Races Hispanic or Latino Black or African American Prefer not to say White 10% 15%17% 56% 3… 1 - 5 5 - 10 10 - 20 20+Prefer not to say 70% of respondents were between 21-60 Zip Code Gender Age Range Years in SB Race SBStat 2023 Officer Responses SBStat 2023 Officer ResultsWhen engaging in community policing, what are the greatest challenges you currently face or anticipate facing?Rank from 1 (Greatest) to 5 (Least). Greatest Challenge Least Challenge Community Resistance or Skepticism Lack of Time Officer Safety Concerns Unclear on what Community Policing Looks Like Lack of Available Mobility Total 2.1 2.2 3.0 3.7 4.1 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 Clear Top Two SBStat 2023 Officer Results Moving forward, how would you like to build & strengthen relationships with the community to address crime and other issues? What issues would you like to work on collaboratively with the communities you serve? Rank Theme/Code Definition Count of Theme 1 Community Responsibility There is mutual community responsibility for taking action, making change, and building relationships.Two-way street/Mutual responsibility. 17 2 Enforcement SBPD enforces laws and acts when laws are broken (ex: gun violence, traffic violations)14 3 Community Outreach SBPD engages the community through ongoing activities and programs.12 3 Relationship Building SBPD seeks to build trust and relationship with the community. This is a more descriptive theme vs. suggesting a particular action. 12 4 Presence SBPD officers have physical presence and personal interactions in the community. This includes anytime a response included patrol, foot patrol (walking). 11 4 Education SBPD educates the community on SBPD role and services, how community can engage with SBPD, community issues, safety, etc. Offer something specific for a neighborhood. 11 Officer Results: Additional Insights on Top Themes Community Responsibility (1) •Officers expressed the desire to see more openness and active participation by residents. •Responses in this theme typically highlighted that building and strengthening relationships is two-way street. Education (4) •Related to the above, Officers expressed the need for education to bridge the gap between the community and the police. Specifically clarifying/communicating: •Police roles, responsibilities, limitations. •The “why” behind certain actions •The complexities of the criminal justice system Officer Results: Additional Insights on Top Themes Enforcement (2) •Officers typically discussed the desire for increased enforcement in three categories: •Gun Violence •Traffic Violations •Drug Violations Community Outreach (3) & Presence (4) Within these two themes, officers noted: •Desire to bring back Coffee with a Cop •The need for a dedicated community relations unit/personnel to fulfill this need due to the many/competing demands for an officer on shift •Or more flexibility while on shift regarding how they interact with the community SBStat 2023 Officer Results Demographic Snapshot Officer 48% Sergeant 7% 2%2% 2% Didn’t Answer 39% 5% 10% 15% 21% 10% 39% 0 - 1 1 - 5 5 - 10 10 - 20 20+Didn’t Answer Respondent Rank Respondent Time at SBPD SBStat 2023 Comparing Officer & Resident ResultsTop Themes in Text Responses Resident Top Themes Presence Info-Sharing/Communication Relationship Building Enforcement Already good Officer Top Themes Community Responsibility Enforcement Community Outreach Relationship Building Presence Education Presence Presence Relationship Building Relationship Building Enforcement Enforcement SBStat 2023 Action Items/Next Steps •Create a Final Report •Webpage with results (similar to BtB) •Post Final Report •Use existing page where we promoted the engagement effort SBStat 2023 Discussion questions before closing out the topic 1.Are there any results you’re surprised by? Any additional research questions we should evaluate? 2.What do you see as the action items from the results? What actions should the City identify in the report shared with residents? 3.Logistics: Check-in about the public meeting next week. SBStat 2023 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2023 Celebrating our Values The social media is following trends and uses them to communicate appropriately. SBPD does a great job utilizing social media to connect with the community. I get most of my knowledge of police activity from social media, enjoyed seeing regular faces on there interacting with citizens or businesses It’s awesome the department's willingness to adapt and embrace modern tools to bridge the gap between law enforcement and the community. I love seeing everything SBPD does in the community on social media. SBStat | Police 2 0 2 3 Q u a r t e r 2 | J u l y 1 8 , 2 0 2 3 C i t y o f S o u t h B e n d SBStat 2023 Appendix section SBStat 2023 Resident ResultsPlease indicate the extent that you feel the South Bend Police Department (SBPD) does the following: 7% 14% 7% 20% 21% 19% 39% 32% 29% 20% 19% 30% 14% 14% 15% 0%20%40%60%80%100% Develops relationships with community members Makes it easy for community members to provide input Regularly communicates with community members Not at All A little Somewhat A lot To a great extent SBStat 2023 Resident Results What types of activities are most impactful for building relationships between the police and the community?Rank from 1 (Highest Impact) to 8 (Lowest Impact). Type of Activity Examples provided in survey Partnerships Group Violence Intervention—GVI Community Outreach Walking patrols Pizza & Popsicle patrols Attending neighborhood meetings Attending neighborhood meetings Information sharing Online Transparency HubSocial Media Youth Outreach Police Athletic League School talks Community Training Citizens Police Academy Cadet program Community Events Cops & Goblins Community Cook-Outs National Night Out Public Meetings Monthly Crime Report Meetings SBStat 2023 Officer ResultsEfforts that have worked well vs. not worked well Works Well •Building relationships through regular interaction, conversations, and being present in the community. •Participating in community events and activities, including neighborhood meetings and gatherings. •Transparency and openness in sharing information, including bodycam footage and statements. •Collaborative efforts with community organizations and outreach programs, such as SAVE Outreach and PAL (Police Athletic League. •Providing educational initiatives to address misconceptions and myths about police work. Does Not Work Well •Lack of community involvement and apathy from community members. •Difficulty in changing existing perceptions of police. •Challenges in communication and explaining processes to address concerns effectively. •Repeat offenders being released or receiving light sentences, leading to a cycle of re-arrests. •Challenges in addressing specific community issues due to limited resources and understanding the need for extra support. SBStat 2023 Codebook for Text Analysis Theme Definition Possible Broader Theme (tentative) Presence SBPD officers have physical presence and personal interactions in the community. This includes anytime a response included patrol, foot patrol (walking). Outreach Info-Sharing/ Communication SBPD provides information to the community, e.g. newsletters, social media, transparency hub. Education & Info- Sharing Relationship Building SBPD seeks to build trust and relationship with the community. "Get to know officers better" Enforcement SBPD enforces laws and takes action when laws are broken (ex: gun violence, traffic violations)Standard Operations Already good Already satisfied with what SBPD is doing Other No thoughts N/A; No thoughts at this time Other Community Outreach SBPD engages the community through ongoing activities and programs Outreach SBStat 2023 Codebook for Text Analysis Theme Definition Possible Broader Theme (tentative) SBPD Culture SBPD culture and practice reflects community policing values, e.g. guardian mindset, prevention, compassion, empathy, trust, respect, use of discretion.Organizational Culture Youth Outreach SBPD engages the youth through ongoing activities and programs (ex: Police Athletic League - PAL; Anything school related)Outreach Transparency Transparency and awareness of SBPD to the community. Openness Organizational Culture Community Responsibility There is community responsibility for taking action/making change/building relationships Officer Training SBPD officers are trained in various issues and approaches to better serve a diverse community, e.g. cultural competency, anti-bias, mental health Organizational Culture SBPD Staffing SBPD's staffing and resources model reflects community policing values, e.g. multilingual and racially diverse workforce, staffing levels and allocation. If there was mention of having a specific community policing/relations unit it went into this code.Organizational Culture Responsiveness SBPD responds to community concerns, responds in a timely manner, and follows up with community Organizational Culture SBStat 2023 Codebook for Text Analysis Theme Definition Possible Broader Theme (tentative) Neighborhood Meetings SBPD attends neighborhood hosted/neighborhood association meetings Outreach Education SBPD educates the community on SBPD role and services, how community can engage with SBPD, community issues, safety, etc. Learn something specific for a neighborhood. Education & Info- Sharing Resources SBPD coordinates and partners with nonprofit service providers. Refers community to resource and leverages the resources of other orgs that are beyond their scope to fulfill. (Ex: GVI)Partnership Community Training SBPD trains the community. Ex: Citizens Police Academy Education & Info- Sharing Dialogue Ask for opinion/feedback Coordination SBPD coordinates with other City Depts and Law Enforcement agencies (Ex: Code Enforcement; Prosecutor's Office)Partnership SBStat 2023 Codebook for Text Analysis Theme Definition Possible Broader Theme (tentative) RTCC Cameras Public Meetings SBPD holds informational or engagement meetings that are open to the public to attend. (Ex: Monthly Crime Meetings) Education & Info- Sharing Perception Problem-Solving SBPD solves safety/crime problems in collaboration with the community Outreach Not interested Not interested in participating; Don’t have time Other