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Home My WebLink AboutQ4 2021 VPA StatSBStat | Venues Parks & Arts 2 0 2 1 Q u a r t e r 4 | J a n u a r y 1 8 , 2 0 2 2 C i t y o f S o u t h B e n d Citywide Performance Management residents’ livesImprove departmentsEmpower servicesDesign dataFocus on 1 4 2 3 Meeting ground rules 1. No stupid questions Use this space to ask and address difficult questions safely 2. Data-driven decision making Strive to make decisions based on whatever most recent data is available 3. Relentless follow-up Identify clear action items and owners after each meeting 4. A bias towards action Continuously seek to improve: our data, our ways of working, etc. SBStat 2022 Venues Parks & Arts Portfolio Status of SBStat projects in the queue for 2021 Project Brief Description Status Park Cameras Pilot Evaluating the impact of test driving cameras in various locations before potentially installing anything more expensive or permanent Activating Public Spaces – Impact Evaluation Economic analysis of pop-up events to jumpstart local economy Parks Health Dashboard Improvements Increasing the number of city services included in the public dashboard on parks health Build the Dream – Program Gap Analysis Increasing the number of city services included in the public dashboard on parks health Cityworks Implementation Support (Mowing) Process mapping and process/data integration support for VPA team Legend Project in progress Project delayed Project cancelled Project under consideration SBStat 2022 Today’s Agenda I. Project updates -Morris 100 -Build the Dream II. Deep-dive analysis & discussion -Impact Evaluation: 2021 Park Camera Pilot -Economic analysis on Activating City Spaces III. Setting the Roadmap -Prospective Projects IV. Celebrating our values SBStat 2022 Highlights from this past quarter Project updates from previous Stat meetings Morris 100: Existing Infrastructure Upgrades -Energy Savings Contract Ameresco -Awarded: •New Roof •New Heating and Air Conditioning •New Building control system •New energy efficient lighting throughout •New modern fire safety system •New color changing exterior lighting -New theater seating -Order Placed -New main level floor -Awarded -Still in development w/ designer: •New theater curtains •New carpet All Funding Identified Completion by Fall, 2022 Morris 100: Major Additions •New Building Addition •New Parking Garage •New Plaza and Fountain 2022/2023 –Design/Fundraising 2023/2024 –Construction Project Process PHASE 1 PRE-DESIGN +PROGRAMMING+ CONCEPT VISIONING PHASE 2 ARCHITECTUREDESIGN DEVELOPMENT +INTERIOR DESIGN PHASE 3 CONSTRUCTIONDOCUMENTS + CONSTRUCTIONADMINISTRATION CONCEPT2 19 WEEKS Establish Vision,Goals,Program&PrepareConcept Design: Including Site Plan and Building Massing PrepareSchematic DesignPackage 10 WEEKS PrepareDeign DevelopmentDocuments 15 WEEKS Prepare 100%ConstructionDocuments Facilitate Bidding andNegotiationProcess Conduct Construction Administration Project Update 2 - Build the Dream 2022 –Community Engagement/ Operational and Programmatic Development/ Design 2023 –Construction/ Continued Programming Strategy Project Strengths •Robust Community Engagement •Project Management Best Practices •Strong Inter-Departmental Collaboration •Committed Mayor’s Office involvement •World Class Consultant •Fully funded Facilitator AARON PERRI Facilitator AARON PERRI Facilitator AARON PERRI Facilitator AARON PERRI Facilitator AARON PERRI Facilitator AARON PERRI SBStat 2022 Deep-dive analysis & discussion Diving deep into a few key initiatives being undertaken to improve city performance •Impact Evaluation: 2021 Park Camera Pilot •Economic analysis on Activating City Spaces SBStat 2022 Impact Evaluation: 2021 Park Mobile Camera Pilot SBStat 2022 Background Create a mobile (i.e.movable) camera solution that can monitor activity in any problem areas across the park system as they arise Goals 1.Gleam park and equipment usage 2.Track instances of violence, vandalism, and destruction from animal or human sources 1.Cameras would capture key evidence, add accountability 3.General feeling of increased security for park visitors SBStat 2022 Impact Evaluation: Where are we now? Moving towards a target Impact Goal What outcome do you care about? What do you want to change? Impact Pathway What is the mechanism for that change? Behavioral Target What behavior do you want to change? Improve safety (and perception of safety) for residents inside and near parks throughout the City Increasing surveillance near City parks will reduce crime and help residents feel safe Decrease incidents of crime, vandalism, and general destruction at City parks SBStat 2022 Insights Summary 1.Residents who live near parks feel less safe. Generally, residents who live near parks feel less safe in their neighborhood than other city residents and even other residents in their Council Districts 2.Crimes trending down at pilot parks. Though the number of crime incidents across the City has slightly increased since November 2020, incidents at pilot parks has decreased. 1.Pilot parks with cameras have seen less crime than (1) the average park and (2) parks without pilot cameras that have some level of historic crime activity 3.Resident-initiated requests for park remediation trending down. Graffiti removal and vandalism service requests to 311 (crowd-sourced requests) have declined since the start of the pilot evaluation SBStat 2022 Available Data Resident perception of neighborhood safety Crime incidents Vandalism incidents Service Requests to 311 Work orders completed by park maintenance team SBStat 2022 Available Data Resident perception of neighborhood safety Crime incidents Vandalism incidents Service Requests to 311 Work orders completed by park maintenance team Residents near pilot parks feel less safe than others in their District Park Percent Satisfied Difference from Council District Satisfaction Rate Coquillard 42%-16% Muessel Grove 14%-19% Southeast 50%+5% Pier 50%-8% Fremont 0%-42% Average 31%-16% On average, residents that live near pilot parks are 20% less satisfied with neighborhood safety than the City overall and 16% less satisfied than other residents in their Council district. Parks do not improve resident satisfaction in neighborhood safety in areas with higher levels of crime Council District Percent Satisfied Difference from Council District Satisfaction Rate District 1 Parks 38%-11% District 2 Parks 29%-4% District 3 Parks 47%2% District 4 Parks 58%0% District 5 Parks 83%13% District 6 Parks 35%-7% Average 48%-1% South Bend residents that live near parks do not feel safer and in Council Districts with more instances of crime, feel less safe than other residents in their district by 7% on average SBStat 2022 Available Data Resident perception of neighborhood safety Crime incidents Vandalism incidents Service Requests to 311 Work orders completed by park maintenance team Assault Domestics Shots Fired Theft Vandalism Vehicle Theft Total All Parks 18 4 9 34 2 11 78 Park Average 0.4 0.09 0.2 0.8 .04 0.24 1.8 All Parks with at least 1 incident 0.6 0.14 0.3 1.2 .1 0.4 2.7 Coquillard 1 0 1*2 0 0 4 Muessel Grove 0 1 0 1 1 0 3 Southeast 1 0 1 2 0 0 4 Pier 1 0 1 1 0 0 3 Fremont 2 0 0 2 0 0 4 Part I Crime Summary (November 2020 –May 2021) Prior to implementation, pilot parks had more crime incidents than the average park with some level of crime activity Assault Domestics Shots Fired Theft Vandalism Vehicle Theft Total All Parks 6 0 3 19 2 9 39 All Parks Average 0.13 0 0.07 0.4 .04 0.2 .8 All Parks with at least 1 incident 0.3 0 0.14 0.9 .1 0.4 1.8 Coquillard 0 0 0 0 0 0 0 Muessel Grove 1 0 0 0 0 0 1 Southeast 0 0 0 0 0 0 0 Pier 0 0 0 0 0 0 0 Fremont 0 0 0 0 0 0 0 Part I Crime Summary (June 2021 –September 2021) After implementation, pilot parks had less crime incidents than the average City park, regardless of crime level SBStat 2022 Crime incidents near parks declined 51% during the evaluation period Crime incidents during evaluation period (November 2020 -September 2021) 76 37 0 10 20 30 40 50 60 70 80 Sum of Total Pre-incidents Sum of Total Post-incidents SBStat 2022 This decrease is most pronounced in the pilot group of parks, suggesting that the pilot contributed to a reduction in crime incidents near these parks Crime incidents near parks (November 2020 –September 2021) 17 1 0 2 4 6 8 10 12 14 16 18 Sum of Total Pre-incidents Sum of Total Post- incidents 59 36 0 10 20 30 40 50 60 70 Sum of Total Pre-incidents Sum of Total Post- incidents -94%-39% Parks with cameras Parks without cameras Pre-implementation Post-implementation This is particularly surprising since the post-implementation period covered summer months, when crime incidents increased across the City overall City of South Bend Crime Incidents (January -September 2021) SBStat 2022 Available Data Resident perception of neighborhood safety Crime incidents Vandalism incidents Service Requests to 311 Work orders completed by park maintenance team Service Requests to 311 on park vandalism and graffiti removal in 2021 SBStat 2022 Insights Summary 1.Residents who live near parks feel less safe. Generally, residents who live near parks feel less safe in their neighborhood than other city residents and even other residents in their Council Districts 2.Crimes trending down at pilot parks. Though the number of crime incidents across the City has slightly increased since November 2020, incidents at pilot parks has decreased. 1.Pilot parks with cameras have seen less crime than (1) the average park and (2) parks without pilot cameras that have some level of historic crime activity 3.Resident-initiated requests for park remediation trending down. Graffiti removal and vandalism service requests to 311 (crowd-sourced requests) have declined since the start of the pilot evaluation Total Incidents Council District Difference from District Safety Satisfaction Phil St. Clair 9 6 -17% La Salle 7 1 -49% Potawatomi 7 3 n/a Walker 7 6 n/a Studebaker Golf Course 6 3 5% O’Brien 5 5 -4% Randolph Mini 5 3 -12% Frederickson 4 4 -58% Leeper 4 1 26% Pulaksi 4 2 -33% Top ten parks without a mobile camera, ranked by crime incidents during evaluation period November 2020 –September 2021 SummaryPossible camera expansion scenario •Each Council District has at least one park with a mobile camera •All parks that have had at least 4 incidents during evaluation period have a mobile camera •Residents who live nearby these parks feel less safe than other people in their district Discussion questions American Rescue Camera and Public Safety Expansion. I&T will be working with PD, VPA, and DTSB in 2022 to expand camera safety in high traffic areas – first focusing on Downtown and East Bank.Which VPA sites should are candidates to include in the second tier of expansion? Better Access in Parks.Between the new CBRS network, WiFi expansion funding, and potential Choicelight expansions through the Infrastructure Bill, 2022 will see more opportunities to increase WiFi and camera infrastructure. What are the priority sites from VPA's perspective? Mobile Solution > Enterprise Solution.Any of the current pilot sites high priority for transition to the enterprise solution? Reporting to Council. Are there updates to Council and/or residents the City should provide? Discussion questions (cont.) Definition of Success and how we evaluate this work in future. What statements resonate the most? Getting Better Data. 311 requests for parks have trended down and we have holes in information due to geographic inequity (richer areas report more) and other factors. What other opportunities do we have to improve or round-out data on park safety/needs? The purpose of cameras in parks is to deter violent crime and property crime The purpose of cameras in parks is to increase resident confidence and feelings of safety The purpose of cameras in parks is to collect essential evidence if incidents occur Regardless of need, cameras in parks are an operational need/responsibility in the 21st century 1 2 3 4 SBStat 2022 Opportunities for Action in 2022 As they overlap, leverage American Rescue Public Safety Upgrade dollars + Infrastructure broadband dollars to forward VPA's parks safety and connectivity priorities Continue to measure parks safety and perceptions of park safety across South Bend Improve/round out our information: •New Community Survey Data in 2022 •Parks Safety Survey (QR Codes + Mobile Phones) •311 Request Equity Pilot Summer of 2022 SBStat 2022 Activating City Spaces Impact Evaluation: Parklet Pilot Program •Parklets a nationally popular tool to activate spaces in cities •Evaluating impact of SBVPA Hit Refresh initiative and other events that attract visitors and spur foot traffic SBStat 2022 Impact Goal What outcome do you care about? What do you want to change? Impact Pathway What is the mechanism for that change? Behavioral Target What behavior do you want to change? Attract visitors and create meaningful connections between residents and South Bend destinations Removing barriers caused by the City for retail businesses will activate places and attract people Increase retail spending and foot traffic at businesses in South Bend Impact Evaluation: Where are we now? Moving towards a target SBStat 2022 Indiana City Benchmarks •Fort Wayne (265,752) •South Bend (102,037) •Bloomington (84,116) •Gary (76,010) •Elkhart (52,257) Did South Bend's Downtown do better or worse than other peer cities in pandemic recovery? City May 2019 to May 2020Initial Pandemic May 2020 to May 2021Ongoing Pandemic Elkhart -16%57% Gary 10%9% Bloomington -53%115% South Bend -39%60% Fort Wayne -43%70% May | Percent change in Downtown spending by year May 2019 to May 2021Pre-COVID vs Current Day 31% 19% 2% -3% -4% June | Percent change in Downtown spending by year City June 2019 to June 2020Initial Pandemic June 2020 to June 2021Ongoing Pandemic Elkhart 3%33% Gary 14%17% Fort Wayne -27%62% South Bend -25%40% Bloomington -33%51% June 2019 to June 2021 Pre-COVID vs. Current Day 38% 33% 18% 4% 1% On the whole Downtown South Bend has recovered from the pandemic in terms of spending, but only just. Though South Bend saw a higher spending bounce in 2021 compared to 2020 than most peers, the local economy is still seeing 2019 levels of spending. How did South Bend’s regional attraction corridor do compared to other peer cities in pandemic recovery? City May 2019 to May 2020Initial Pandemic May 2020 to May 2021Ongoing Pandemic Elkhart -16%59% Fort Wayne 16%8% Gary -38%70% Bloomington -60%133% South Bend n/a n/a May | Percent change in block-level spending by year May 2019 to May 2021Pre-COVID vs Current Day 34% 25% 6% -8% n/a June | Percent change in block-level spending by year City June 2019 to June 2020Initial Pandemic June 2020 to June 2021Ongoing Pandemic South Bend -41%370% Elkhart 14%27% Fort Wayne 17%6% Gary -13%14% Bloomington -40%50% June 2019 to June 2021 Pre-COVID vs. Current Day 176% 45% 24% 0% -10% Near Howard Park saw a large spending increase in 2021 compared to 2019, more than quadrupling the spending increase in June 2021 that other peer cities realized. This spending increase is seen at both the block level and the census tract level, though the increase is more pronounced at the block level. How did South Bend’s neighborhood corridors do compared to other peer cities in pandemic recovery? City May 2019 to May 2020Initial Pandemic May 2020 to May 2021Ongoing Pandemic South Bend n/a n/a Fort Wayne -16%55% Elkhart -14%52% Bloomington -58%164% Gary -5%10% May | Percent change in block-level spending by year May 2019 to May 2021Pre-COVID vs Current Day 67% 30% 30% 11% 5% June | Percent change in block-level spending by year City June 2019 to June 2020Initial Pandemic June 2020 to June 2021Ongoing Pandemic Gary 5%30% Elkhart -9%47% Fort Wayne -3%32% South Bend n/a n/a Bloomington -29%43% June 2019 to June 2021 Pre-COVID vs. Current Day 37% 34% 27% 26% 1% Looking at the neighborhood corridor by Taqueria Chicago, we see that the area recovered from the pandemic in terms of spending. In May the area more than doubled the spending increase compared to other cities’ peer areas, though the spending increase became more muted in June, though still well ahead of 2019 spending levels. Summary Statistics City May 2019 to May 2021 Pre-COVID vs Current Day June 2019 to June 2021 Pre-COVID vs. Current Day South Bend 32%69% Elkhart 32%39% Fort Wayne 17%23% Gary 10%23% Bloomington 2%-3% South Bend and Peer City Averages for all Use Cases Area Spending Increase Average Pre-COVID vs Current Day Difference with top peer city performer Downtown 1%-33% (Elkhart) Regional Attraction 176%+ 136% (Elkhart) Neighborhood Corridor 47%+16% (Elkhart) South Bend Averages for all Use Cases Insights Summary & Opportunities for Action 1.Generally, parklet-style space activation in South Bend seems to spur local spending and increase foot traffic. 1.Though the Downtown only recovered to 2019 spending levels in 2021, the other areas with city- funded parklets saw better local spending performance than peers. Neighborhood corridors without parklet support realized less pandemic spending recovery rates. 2.Space activation particularly effective in neighborhood corridors. 1.In May the area more than doubled the spending increase compared to other cities’ peer areas, though the spending increase became more muted in June, though still well ahead of 2019 spending levels Opportunity for Action in 2022 •Offer City support to retail businesses via funding, equipment, permits, in neighborhood corridors Other events to evaluate •Notre Dame Football Weekends •Century Center Special Events •IUSB Special Events •Other SBVPA Events/Programming? SBStat 2022 Taking action Prospective Project Pitch Set the roadmap for 2022 1. Build the Dream –Program Gap Analysis •An audit of programs offered by the MLK Center •Analysis that compares MLK Center programming with programming offered at other City community centers, regional organizations, and nationally (i.e. affordability, geography, demographics, ability, etc.) •Trends analysis and projection of future programming needs at MLK Center based on staff expertise and resident feedback from the Build the Dream project SBStat 2022 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed Celebrating our ValuesSkate-It-Forward •110 Free skating lessons given to date •214 discounted SIF tickets purchased •931 discounted $5 skating sessions to date •over 125 families now signed up for our skate it forward program •represents nearly 500 individuals SBStat | Venues Parks & Arts 2 0 2 1 Q u a r t e r 4 | J a n u a r y 1 8 , 2 0 2 2 C i t y o f S o u t h B e n d