HomeMy WebLinkAboutPolice Stat Q3 2021SBStat | Police
2021 Quarter 3, Monday September 27th
City of South Bend
SBStat 2021
Ground rules for SB Stat Meetings
1. No stupid questionsUse this space to ask and address difficult questions safely
2. Data-driven decision making
Strive to make decisions based on whatever most recent data is available
3. Relentless follow-up
Identify clear action items and owners after each meeting
4. A bias towards actionContinuously seek to improve: our data, our ways of working, etc.
Good questions to be asking…
•What are the next steps on this project? Who’s going to own it?
•Do we have the data we need to make a good decision? If not, how can we get that data?
•Is there a strategy or hypothesis on this issue we want to test during the next quarter?
SBStat 2021
Today’s Agenda
I. Project updates from previous Stat meeting
II. Deep Dive Analysis & Discussion
-Gun Violence
III. Quarterly Stats
IV. Taking action
-Identifying clear action items and owners
V. Celebrating our values
SBStat 2021
Highlights from this past quarter
Project updates from previous Stat meetings
SBStat 2021
Police Portfolio SummaryStatus of SBStat projects in the queue for 2021
21 CP Project Portfolio List
SBStat 2021
Project Update 1 -Post-incident Reporting
•Process improvement roadmap
•Process improvements
•Idea implementation
SBStat 2021
Post -incident Reporting
Recommendation
“SBPD should explore mechanisms for clarifying, streamlining, and introducing efficiencies into post-incident reporting, including in use of force reporting.”
Goals
•Reduce redundancies and collapse requirements
•Allow officers to spend less time reporting and more time policing
Define value1
SBStat 2021
Process Improvement Roadmap
Define value
Measure and evaluate
Design solution
Identify wastes
Map processes
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SBStat 2021
Department-Wide Reporting
Inventory Audit Choose centralized location
Convert forms Integrate automation
Design Solution4
We are hereOmniForm Sunset
SBStat 2021
OmniForm Sunset
Project Phases
1.Inventory
•Take inventory of what documentation is in OmniForms still
•Take inventory of decentralized documents
2.Audit
•Work with process leaders to determine what can be deleted or converted
3.Choose centralized location
•Shared drive:
•Accessible and easily linked to
•Security and permissions capable
•Software agnostic
Design Solution4
SBStat 2021
OmniForm Sunset
Project Phases Cont.
4.Convert forms
•ADSi native form where possible
•PDF for documents that do not relate to case reporting
•Microsoft forms for documents used for internal communication loops (linked in centralized location)
5.Integrate automation
•Work with Applications team to reverse engineer traffic documents with automation already
•Create automated cover sheet and process
Design Solution4
SBStat 2021
Process Specific Reporting
High priority processes
•Evidence processing (Crime Scene Tech)
•Focal point with Homicide absorption
•DUIs (Traffic)
•Aggravated assaults (Detective Bureau)
Design Solution4
SBStat 2021
What Can we Change?Evidence processing
Design Solution4
Legend Requirement (law/policy)Non-value add Value add Decision point
SBStat 2021
How can we Change it?Evidence processing
Design Solution4
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3
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ADSi: Property Tab
ADSi: Narrative Tab
Document: Photographic Report
Document:Evidence & Property Record
No. of Improvement s Proposed
SBStat 2021
What are we Solving?Evidence processing
Design Solution4
Waste Effect
Defects Less processing means fewer entry mistakes
Overproduction Reduce duplicative entries
Transportation Eliminate the need to physically walk documents to Records
Inventory Reduce physical papers
Motion Reduce points of contact for different software-Email-ADSi-OmniForms
Extra-processing Reducing the number of times that documents need to be touched
SBStat 2021
Discussion questions before closing out the topic
1.What are we hoping to gain from time savings in processes?
SBStat 2021
Project Update 2 -Police Public Surveys
•SBPD Rapid Survey
SBStat 2021
SBPD Rapid Survey
Recommendation
“SBPD should implement a comprehensive community and problem-solving policing model –one that is created in true collaboration with the community and that makes community engagement and addressing community problems the shift-to-shift and minute-to-minute way the at SBPD does business.”
Goals
•Increase community engagement and collaboration
•Reduce barriers to participation
•Measure sentiment over time
•Provide awareness on channels for expanded commentary
•Community complaints and commendations
SBStat 2021
Rapid Feedback SurveyCard front
SBStat 2021
Rapid Feedback SurveyCard back
SBStat 2021
Rapid Feedback SurveyImplementation
Card locations
•With shift leaders and Sergeants
•Front desk in the Police Department
•Police community events
•Libraries and other public spaces
Announcements
•Twitter and Facebook
•Websites
SBStat 2021
Discussion questions before closing out the topic
1.Should we keep dissemination to analogue formats?
•Keep in the spirit of the original intention
SBStat 2021
Project Update 3 -Zencity Analysis
•School Resource Officers
Zencity: School Resource Officers
Context
News reports covering a panel of BLM activists calling to remove SRO from
schools attracted considerable attention; most comments strongly support
SRO presence in schools
By the numbers
Conversations about School Resource Officers elicited. Making up 10% of total discourse over the period.
Interactions2,280
Remaining discourse stemming from posts by BLM social media accounts
In response to7%
News reports covering a panel held by local BLM activists which called to remove SRO from schools
In response to93%
While posts calling to remove SRO from schools received limited support many commenters were in favor of keeping officers in schools
Likes & Loves250
Most commenters were in favor of keeping SRO in schools. Many claimed they are needed more than ever before and asserted that those calling to remove them are not familiar with the state in schools these days.
Interactions50%Only a small part of comments called to remove SRO from schools and stated that they tend to target kids from marginalized communities and instill fear.
Interactions3%*
*Remaining 47% were neutral interactions
SBStat 2021
Deep-dive analysis & discussion
•Gun Violence mini-Stat
Gun Violence Report
•Background / Context
•Available data & analysis
•Options to improve performance
SBStat 2021
Background + Context
Purpose
To perform a data sprint on a bi-weekly basis to track and report gun violence to the community.
Context
•Mirror the community value from COVID Stat for Gun Violence
•Gun violence is a present and visible interest to both the city and the public
•Identifying trends and location in an easily understandable way
•Setting perspectives with benchmarking
SBStat 2021
Gun Violence Stat Storyboard
SBStat 2021
Gun Violence Snapshot
Live Dashboard
20202019 Trend
Gun Violence Incidents
Criminally Assaulted Shooting Victims
Guns Removed
*Counts do not include accidental or intentional suicides**Year to Date change reflects previous year counts through September
SBStat 2021
Gun Violence Breakdown
•Criminally assaulted shooting victims have trended up since 2014
•Non-fatal and Group Member Involved shootings are the highest proportion of shootings over this period
•District 2 has the overall highest count of fatal and Group Member Involved shootings since 2018
*Counts do not include accidentals or suicides
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Live Dashboard
SBStat 2021
Regional Gun Death Comparisons
•St. Joseph has a lower death rate than neighboring counties since it started recording consistently in 2014
•Elkhart county only has one recorded year in the last 10-year period for comparison
*Data does not include unintentional deaths or suicides
**Data compiled by the CDC
Live Dashboard
SBStat 2021
Discussion questions before closing out the topic
1.Will we present this to the Board of Public Safety?
•COVID Stat style (public live meeting)
•As council presentation
2.What goals should we mark as a metric?
3.When will we start?
SBStat 2021
Quarterly Statisitics Review
Summarizing data points and statistics related to core operations since the last Stat meeting
Quarterly Statistics-Police Stat
•Group Violence Intervention
•Crime & Community
•Recruitment & Training
SBStat 2021
Group Violence Intervention
SBStat 2021
GVI Insights
1.CAS victims trending upward but, GMI related victims fluctuate
2.Percentage of suspects remained steady, but victims increased from 8% to 10%
3.Certainty has been going up overall
•Since 2021 is not yet complete, this proportion is not yet representative
4.Lower victims after heavy customs the following year
SBStat 2021
Crime + Community
SBStat 2021
Crime + Community
Q2:Q3:
SBStat 2021
Crime + Community Insights
1.Less serious crime calls from Q2 to Q3
2.District 2 has the largest volume of serious crime calls
3.Highest concentration areas:
•Lincoln Way W
•North of the Century Center
•Near Lasalle Park
SBStat 2021
Recruitment + Training
SBStat 2021
Recruitment + Training Insights
1.Proportion of officers eligible for retirement has decreased from ⁄1 3 of the force to ¼, however, this is due mostly to retirements taken not increased recruits
2.11% of all trainings in the last 3 years are towards topics of interest
SBStat 2021
Discussion questions before closing out the topic
1.What is the relationship between Enforcement Actions and Victims?2.How is dispatch marking the response time?
•Is it as soon as the officer radios in?
•Is the officer marking themselves as arrived?
•What about for detectives?
SBStat 2021
Taking action
Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents
SBStat 2021
Taking ActionPost-incident reporting
Next steps
•Create centralized folder, establish organization, and set permission roles
•Reverse engineer traffic document which already contains an automation script with Applications team
•Schedule time with ADSi to discuss implementation of ideas for evidence processing
Decision points for the Mayor •Satisfaction with approach so far
SBStat 2021
Taking ActionPolice public surveys
Next steps •Receive printed cards
•Begin pilots
Decision points for the Mayor •Final decision on announcement approach
SBStat 2021
Taking ActionGun Violence Report
Next steps
•Collect remaining content and feedback
•Make necessary changes and improvements
•Finalize slides
Decision points for the Mayor
•Thoughts on layout of mini-Stat
•Presentation style and public participation
•Timeline for start date
SBStat 2021
Taking ActionQuarterly statistics
Next steps
•Marry Gun Violence and GVI insights
•Interim internal evaluation of GVI program
•Continue to gather and improve Recruitment and Training metrics and KPIs
Decision points for the Mayor •Thoughts and adjustments to proposed quarterly stats
SBStat 2021
Celebrating our values
This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed
SBStat | Police
2021 Quarter 3, Monday September 27th
City of South Bend
SBStat 2021
Appendix
SBStat 2021
Project Update -Citizen Review Board Partnership
•Process map and data storage
•Technology options for administrative support and transparency
Process map | Filing a complaint to CPRB
Resident files a complaint
Complaint recorded in City’s Office 365 platform (Microsoft Forms)
All complaint data is automated to the CPRB SharePoint Site. This site has restricted access for city users.
Administrative and data storage steps
Record of complaint filed to City’s Open Data Portal, excluding personally identifiable information
Potential transparency steps
Email notifications sent to Council and CPRB Members
SBStat 2021
Discussion questions before closing out the topic
1.Are there other strategies or processes that should be developed for transparency goals?
2.Are there opportunities for this process to be refined? Or is anything missing?