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Home My WebLink AboutPolice Stat Q2 2021SBStat | Police 2 0 2 1 2 n d Q u a r t e r |T h u r s d a y , J u l y 1 5 th, 2 0 2 1 C i t y o f S o u t h B e n d SBStat 2021 Ground rules for SB Stat Meetings 1. No stupid questions Use this space to ask and address difficult questions safely 2. Data-driven decision making Strive to make decisions based on whatever most recent data is available 3. Relentless follow-up Identify clear action items and owners after each meeting 4. A bias towards action Continuously seek to improve: our data, our ways of working, etc. Good questions to be asking… •What are the next steps on this project? Who’s going to own it? •Do we have the data we need to make a good decision? If not, how can we get that data? •Is there a strategy or hypothesis on this issue we want to test during the next quarter? SBStat 2021 Today’s Agenda I. Project updates from previous Stat meeting II. Deep-dive analysis & discussion -Quarterly Stat Dashboard III. Taking action -Identifying clear action items and owners IV. Celebrating our values SBStat 2021 Highlights from this past quarter Project updates from previous Stat meetings SBStat 2021 Police Stat Portfolio Summary Status of SBStat projects in the queue for 2021 21 CP Portfolio -Direct Link Project Update 1 -Transparency Hub Recruitment Dashboard •Illustrates demographics for applicants who did not make it into the hiring process but still applied •Improvement based on feedback and questions surrounding this topic •Allows residents to view the same breakdowns and information but in the most current time period SBStat 2021 Recruitment Dashboard Updates Withdrawn, incompletes, and disqualified SBStat 2021 Recruitment Dashboard Updates Current year views SBStat 2021 Project Update 2 -Police Public Surveys •Public Training Interest Survey •Rapid Feedback Survey SBStat 2021 Public Training Interest Survey Outline 1.Location information 2.Measuring importance of topics 3.Measuring perception of performance of topics 4.Interaction preferences Informal feedback •Training categories are unclear and need refining to reflect public interests in what police should be receiving training in SBStat 2021 Public Training Interest Survey Public Training Interests -Web Link SBStat 2021 Rapid Feedback Survey Text @SBPD to +1 833-373-0400 OR follow this link: SBPD Rapid Feedback Survey -Web Link Note: Reaching out to Qualtrics to get a short texting number SBStat 2021 Discussion questions before closing out the topic 1.What are the next steps on this project? 2.How do we get the feedback we need to finalize language and categories? 3.What deadline would we like to reach for implementation? SBStat 2021 Project Update 3 -Post-Incident Streamlining SBStat 2021 Process Improvement Roadmap Define value Measure and evaluate Design solution Identify wastes Map processes 1 2 3 4 5 SBStat 2021 Post-Incident Reporting Aggravated assaults Map processes2 SBStat 2021 Post-Incident Reporting Crime Scene Technician Map processes2 SBStat 2021 Post-Incident Reporting "Wastes" Identify wastes3 •Extra fields •Repetitive information entry •Correcting errors •Physical movement of paperwork •Switching systems and applications •Waiting for approvals •Extra copies of reports •Printing reports •Manual processes create data entry errors SBStat 2021 Post-Incident Reporting Ideas •Cover sheet + PDF cascading •Updates to forms and ADSi to keep up with current processes •Crime Scene Tech Specific –embed commonly used resources for documentation (i.e. diagrams for crime scenes) •And more! Design Solutions4 SBStat 2021 Post-Incident Reporting Cover sheet + cascading forms Design Solutions4 PN: 1234 PN: 1234 PN: 1234 PN: 1234 SBStat 2021 Post-Incident Reporting OmniForm conversion •Converting and removing any and all documents still in use in OmniForms •OmniForms is obsolete and no longer supported = high risk •Creates "motion" waste •A few heavily used documents are still in use within OmniForms Design Solutions4 SBStat 2021 Discussion questions before closing out the topic 1.What type of timeline is appropriate for a documentation project? 2.If unable to accomplish cascading forms with resources available, can we make budgetary accomodations? SBStat 2021 Deep-dive analysis & discussion Diving deep into a few key initiatives being undertaken to improve city performance •Quarterly Stat Dashboard Metrics SBStat 2021 Crime Incidents + Community Goals What •Community Satisfaction •Serious crime breakdown by geographic units of analysis •Response times •Heat map of serious crime over weekday and time of day Why •Establish a clear differentiation between crime and ‘fear of’ crime •Recognize trends of crime over time and their seasonality SBStat 2021 Crime Incidents + Community SBStat 2021 Crime Incidents + Community Methodology How •Community satisfaction is presently measured from 2020 community survey results •As SBPD Rapid Feedback results are received, this will replace the community survey results •Incident map and count breakdown are from call data and not records management data •Response time is the difference between the time dispatched and the arrival of the first officer on the scene •Heatmap reflects the aggregate of serious crimes SBStat 2021 Crime Incidents + Community Insights •Conflicting overall satisfaction between related metrics for SBPD •Peak operating hours are between 1AM and 12PM for serious crimes •Under 7-minute average transit time from dispatch to arriving on the scene of a call •More insight could be gleamed by using census track to view rate by population over solid count SBStat 2021 Training + Recruitment What •Percent of sworn staff who have completed training on key community-sensitive topics within the past three years •Categories will change to reflect final categories of the Public Training Interests survey •Percentage of officers capable of retiring Why •Measure where we're at with the number of officers that receive training in public topics of interest •Keep an eye on potential turnover the department could be experiencing SBStat 2021 Training + Recruitment SBStat 2021 Training + Recruitment How •Percentage of officers that received the training is calculated over the potential number of officers that could have received that training •Does not consider difference in career path specific trainings •Total number of officers is based on median for that year Insights •Majority of trainings are in roll call and use of force categories •Percentage of officers capable of retire has decreased since 2020 •This indicates either a number of retirements have occurred, an influx of new hires, or both SBStat 2021 Group Violence Intervention What •Individuals who committed firearm offenses after Customs •Individuals who became victims after Customs •Within how many months after contact Why •Tracking the likelihood and time frame of an identified contact returning to the purview of the Law Enforcement arm of the strategy •This does not track the efficacy of the program as it is not inclusive of social service's work SBStat 2021 Group Violence Intervention SBStat 2021 Group Violence Intervention How •This data is only Customs performed by SBPD and does not reflect S.A.V.E. Outreach efforts •Suspect and victim determinations are not inclusive of every crime type •Only crimes that are relevant to the scope of GVI Insights •76% have not reappeared as a suspect or victim within 2 years of a Custom Notification •Contacts are most vulnerable for GMI within 3 months of their Custom •Related to the "intervention" nature of the strategy SBStat 2021 Discussion questions before closing out the topic 1.Is there anything missing that has not already been discussed? 2.Is there a hypothesis we would like to use this tool to test for next quarter? SBStat 2021 Taking action Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents SBStat 2021 Taking Action Surveys Next Steps •Determine deadline and release dates for surveys •Finalize training data categories to add text •Prepare release materials and distribution plan •Print new cards for Officers SBStat 2021 Taking Action Post Incident Reporting Next Steps •Round two with process holders to identify areas and documents capable of accommodating change •Non-value add, value add, and mandated •Complete OmniForms conversion and end-of-life procedures •Determine centralized location for documents •Explore feasibility of cascading form code with Applications SBStat 2021 Taking Action Quarterly Statistics Crime + Community •Change count of serious crimes to crime rate over population to get a strategic view on proportions Recruitment + Training •Update categories to reflect what is decided for the Public Training Interests Survey •Add trend data for date of offer to academy attendance date Group Violence Intervention •Data discussions around completing the picture of GVI outcomes SBStat 2021 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2021 Celebrating our Values Excellence Within a 10-day span, the SBPD helped surrounding agencies arrest 3 people, 1 was an out-of- state homicide suspect, another had an active warrant and the third was wanted on federal drug dealing charges. Through those investigations they recovered:•22 firearms •Ammunition and Magazines•Large amount of a variety of drugs•Drug packaging materials •Large amount of US currency A lot of time and energy went into these investigations, and it really was great police work by everyone involved. SBStat 2021 Celebrating our Values Inclusion Officer Joe Cole was going around playing basketball with kids in our community when he noticed these kids had a pretty beat up hoop. He decided to buy and deliver a hoop to them. https://fb.watch/v/3p8xuOcUe/ SBStat 2021 Celebrating our Values SBStat | Police 2 0 2 1 2 n d Q u a r t e r |T h u r s d a y , J u l y 1 5 t h , 2 0 2 1 C i t y o f S o u t h B e n d