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HomeMy WebLinkAboutNeighborhood Stat_2021Q2SBStat | Neighborhood Stat 2 0 2 1 Q u a r t e r 2 | J u l y 2 2 nd, 2 0 2 1 C i t y o f S o u t h B e n d SBStat 2021 Ground rules for SB Stat Meetings 1. No stupid questions Use this space to ask and address difficult questions safely 2. Data-driven decision making Strive to make decisions based on whatever most recent data is available 3. Relentless follow-up Identify clear action items and owners after each meeting 4. A bias towards action Continuously seek to improve: our data, our ways of working, etc. Good questions to be asking… •What are the next steps on this project? Who’s going to own it? •Do we have the data we need to make a good decision? If not, how can we get that data? •Is there a strategy or hypothesis on this issue we want to test during the next quarter? SBStat 2021 2021 Neighborhood Stat Neighborhood Programming & Civic Engagement Q2 & Q4 Infrastructure Q1 & Q3 SBStat 2021 Today’s Agenda I. Project updates from previous Stat meeting II. Neighborhood Data Overview III. Deep-dive analysis & discussion -Food Insecurity-Neighborhoods Map -Tax Abatement IV. Taking action -Identifying clear action items and owners V. Celebrating our values SBStat 2021 Highlights from this past quarter Project updates from previous Stat meetings SBStat 2021 Neighborhoods Portfolio Summary Status of SBStat projects in the queue for 2021 Project Brief Description Status 2021 Infrastructure Planning & Management An overview of 2021 infrastructure projects and goals Rebuilding our Streets Plan –Strategic Communications Communicating progress towards goals established in the City’s Rebuilding Our Streets plan Street Dashboard (Phase II): High-level PASER Tracking A public dashboard that tracks progress towards high- level PASER goals Project Management Dashboard A public dashboard that serves as a one-stop shop for information on construction projects Neighborhood Map A map that breaks the city down by neighborhood for internal data analysis and operations planning Kennedy Park Food Access Analysis Measuring food insecurity metrics Neighborhood Health Metrics Tracking quarterly statistics on overall neighborhood and economic health Legend Project on schedule Project delayed Project cancelled Project under consideration SBStat 2021 Project Update Behavioral Insights (BIT) collaboration to improve lead remediation •DCI and I&T requested support from the Behavioral Insights Team (BIT) for the Lead Remediation program •Specifically, to support the program with initial outreach and targeting Target: Theory of change Behavioral target What behavior do you want to change? Increase completed applications for lead remediation program Impact goal What outcome do you care about? What change do you want to see? Reduce lead exposure for South Bend residents Impact Pathway What is the mechanism for that change? Widespread and equitable lead remediation will allow South Bend to identify and address a common source of lead exposure 8 Target outcome: Increase completed applications for lead remediation programs Target population: South Bend residents who 1) make less than 80% AMI, 2) live in a property built before 1978, and 3) have a child under the age of 6 or a pregnant woman live or frequently visit the home. Target: What we heard Learn about the program Contact program Submit screening & phone call Submit application Team Member Role Notes Denise Riedl Department Head Champion City Leadership point of contact; accountable Elizabeth Maradik Program Lead Expert on lead program David Finley Project Manager + BA Lead Lead on coordination, communication, delegation; BA leadership Ellen Amodei Data Lead Expert on data analysis TBD Design Specialist Design Lead Lead on qualitative engagement methods -focus groups, etc. Dominique Edwards Outreach Lead Expert on community engagement/outreach Pam Meyer Advisor Advisor -should receive comms and periodic updates City staff working on this pressing challenge with the Behavioral Insights Team Multiple teams across the City put together to tackle this issue SBStat 2021 Neighborhood Health Metrics Snapshot of the health of the local economy and vaccine data on neighborhoods in South Bend Economy •Income •Jobs •Business Dev. Neighborhood Stat Quarterly Statistics Program Data •Community Satisfaction •Clean streets •Service requests and service levels Public Health •Health Outcomes •Literacy•Water quality Initial metrics and geographic units of analysis Initial Metrics •Resident Satisfaction •Local Economy •311 data •Clean streets (routeware data) •Health outcomes Units of analysis •Council District-level •Census Tract Q1 Q2 Q2 Q2 Q2 SBStat 2021 Neighborhood Health Metrics Resident Satisfaction After a down year in 2020, service requests are back and a bit ahead of the pace set in 2019 (+~500). There are typically ~1,500 less service requests in the second half of the year. In general, fewer service requests are submitted for Council Districts 4, 5, and 6. Neighborhood Health Metrics 311 Data –Service Requests 2021 Utility Data Update –Cash Payments 2021 Utility Data Update –Credit Card Payments SBStat 2021 Timeline of Key Dates •Federal Eviction Moratorium ends 07/31/21 •Advanced Child Tax Credit Begins 07/15/21 •Indiana ends emergency employment benefits 06/19/21 •Second Stimulus Check 01/14/21 •Vaccine Rollout Begins 12/25/20 •First Stimulus Check 04/15/20 •National Emergency Declared 03/13/20 SBStat 2021 Vaccine Distribution in SJC Economic Recovery United States–Employment Rate Changes Overall high wage workers have recovered beyond pre-pandemic levels. Changes in the labor market, automation in the service industry, and higher demand of skilled and technical labor Economic Overview St Joseph County –Employment Rate Changes Low Wage workers saw the greatest decrease in Employment during 2020, while Middle Wage Workers have shown greater levels of employment since before lockdown Economic Overview How people have been spending their income There was an overall increase in consumer spending on necessities such as groceries, while health care entertainment, and transportation all saw an over drop. SBStat 2021 Discussion questions before closing out the topic 1.What research questions spring to mind for you in response to this data? 2.How can Business Analytics help your teams to use this data? 3.What metrics would you love to see more analysis on? SBStat 2021 Deep-dive analysis & discussion Diving deep into a few key initiatives being undertaken to improve city performance •Food Insecurity •Neighborhood Map •Tax Abatement SBStat 2021 Measures of Food Insecurity BACKGROUND / CONTEXT AVAILABLE DATA & ANALYSIS OPTIONS TO IMPROVE PERFORMANCE SBStat 2021 Background and Context •~26,000 adults in SJC are food insecure •One in four children in Northern Indiana lives in a food insecure household. •The additional healthcare costs for a food insecure individual in SJC are ~$1600 annually SBStat 2021 Analysis-Food Security Rates of impact on Food Security in SJCUnemployment significantly increases the chance of being food insecure. Meanwhile, homeownership which has significant barriers to attainment, improves food security by <.10% SBStat 2021 Mapping-Fresh Food Grocers SBStat 2021 Looking ahead •Identify vendors and locations that accept SNAP/WIC •Collect and Measure data from pop up events and community markets •Track price changes in food and basic needs Neighborhood Map •Background / Context •Existing Data •Discussion SBStat 2021 “"Not only with the American Rescue Plan dollars but the American Jobs Plan and the American Families Plan…, we have a once-in-a-generation opportunity to transform our community. The American Rescue Plan dollars, I believe, should be focused on equity, neighborhoods, health and safety.” —Mayor James Mueller •An internal data tool for staff that uses systems thinking to inform neighborhood programming and initiatives •Improve targeting for local programs and policies, ensuring we reach the residents we target Mapping the City’s Neighborhoods Background and Context •Draft maps have been developed in the past to inform neighborhood analysis Discussion questions before closing out the topic 1.Are there any neighborhoods that we should start with first and build a prototype for? 2.What concerns should staff be thinking about when mapping the City’s neighborhoods for data analysis purposes (i.e. political tensions, etc.)? 3.What data points are relevant to members of a neighborhood? SBStat 2021 Taking action Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents Taking Action Data Sharing between Partners: City and County The problem •Impactful data is often siloed both within the City and with partners such as Saint Joseph County which leads to lack of transparency, misinterpretation of complex problems, and misalignment of resources. Available data (that we want •ERA sign ups, more public health and economic data Key context •Right now data sharing with the County is ad hoc by project and by team willingness and risk tolerance. Ex: COVID vaccine data sharing worked through an intermediary (enFocus), but certain County tax data has an automated connection to City GIS. Decision points for the Mayor •Green light short term plan to get ERA data •Green light long term County-City formalized data sharing agreement SBStat 2021 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed Celebrating our Values Behavioral Insights (BIT) collaboration to improve lead abatement Team Member Role Notes Denise Riedl Department Head Champion City Leadership point of contact; accountable Elizabeth Maradik Program Lead Expert on lead program David Finley Project Manager + BA Lead Lead on coordination, communication, delegation; BA leadership Ellen Amodei Data Lead Expert on data analysis TBD Design Specialist Design Lead Lead on qualitative engagement methods -focus groups, etc. Dominique Edwards Outreach Lead Expert on community engagement/outreach Pam Meyer Advisor Advisor -should receive comms and periodic updates SBStat | Neighborhood Stat 2 0 2 1 Q u a r t e r 2 | J u l y 2 2 nd, 2 0 2 1 C i t y o f S o u t h B e n d