HomeMy WebLinkAboutNeighborhood Stat_2021Q2SBStat | Neighborhood Stat
2 0 2 1 Q u a r t e r 2 | J u l y 2 2 nd, 2 0 2 1
C i t y o f S o u t h B e n d
SBStat 2021
Ground rules for SB Stat Meetings
1. No stupid questions
Use this space to ask and address difficult questions
safely
2. Data-driven decision making
Strive to make decisions based on whatever most
recent data is available
3. Relentless follow-up
Identify clear action items and owners after each
meeting
4. A bias towards action
Continuously seek to improve: our data, our ways of
working, etc.
Good questions to be asking…
•What are the next steps on this project? Who’s going to own it?
•Do we have the data we need to make a good decision? If not, how can we get that data?
•Is there a strategy or hypothesis on this issue we want to test during the next quarter?
SBStat 2021
2021 Neighborhood Stat
Neighborhood Programming & Civic Engagement
Q2 & Q4
Infrastructure
Q1 & Q3
SBStat 2021
Today’s Agenda
I. Project updates from previous Stat meeting
II. Neighborhood Data Overview
III. Deep-dive analysis & discussion
-Food Insecurity-Neighborhoods Map
-Tax Abatement
IV. Taking action
-Identifying clear action items and owners
V. Celebrating our values
SBStat 2021
Highlights from this past quarter
Project updates from previous Stat meetings
SBStat 2021
Neighborhoods Portfolio Summary
Status of SBStat projects in the queue for 2021
Project Brief Description Status
2021 Infrastructure Planning
& Management An overview of 2021 infrastructure projects and goals
Rebuilding our Streets Plan
–Strategic
Communications
Communicating progress towards goals established in the City’s Rebuilding Our Streets plan
Street Dashboard (Phase II):
High-level PASER Tracking
A public dashboard that tracks progress towards high-
level PASER goals
Project Management
Dashboard
A public dashboard that serves as a one-stop shop for
information on construction projects
Neighborhood Map A map that breaks the city down by neighborhood for
internal data analysis and operations planning
Kennedy Park Food Access
Analysis Measuring food insecurity metrics
Neighborhood Health Metrics Tracking quarterly statistics on overall neighborhood and economic health
Legend Project on schedule Project delayed Project cancelled Project under consideration
SBStat 2021
Project Update Behavioral Insights (BIT) collaboration to improve lead remediation
•DCI and I&T requested support from the Behavioral Insights Team (BIT) for the Lead Remediation program
•Specifically, to support the program with initial outreach and targeting
Target: Theory of change
Behavioral target
What behavior do you want
to change?
Increase completed applications for lead
remediation program
Impact goal
What outcome do you care
about? What change do you
want to see?
Reduce lead exposure for South Bend
residents
Impact Pathway
What is the mechanism for
that change?
Widespread and equitable lead remediation
will allow South Bend to identify and address
a common source of lead exposure
8
Target outcome: Increase completed applications for lead remediation programs
Target population: South Bend residents who 1) make less than 80% AMI, 2) live
in a property built before 1978, and 3) have a child under the age of 6 or a
pregnant woman live or frequently visit the home.
Target: What we heard
Learn about
the program
Contact
program
Submit
screening &
phone call
Submit
application
Team Member Role Notes
Denise Riedl Department Head Champion City Leadership point of contact;
accountable
Elizabeth Maradik Program Lead Expert on lead program
David Finley Project Manager + BA Lead
Lead on coordination,
communication, delegation; BA leadership
Ellen Amodei Data Lead Expert on data analysis
TBD Design Specialist Design Lead Lead on qualitative engagement
methods -focus groups, etc.
Dominique Edwards Outreach Lead Expert on community
engagement/outreach
Pam Meyer Advisor Advisor -should receive comms and periodic updates
City staff working on this pressing challenge
with the Behavioral Insights Team
Multiple teams across the City put together to tackle this issue
SBStat 2021
Neighborhood Health Metrics
Snapshot of the health of the local economy and vaccine data on neighborhoods in South Bend
Economy
•Income
•Jobs
•Business Dev.
Neighborhood Stat Quarterly Statistics
Program Data
•Community Satisfaction
•Clean streets
•Service requests and service levels
Public Health
•Health Outcomes
•Literacy•Water quality
Initial metrics and geographic units of analysis
Initial Metrics
•Resident Satisfaction
•Local Economy
•311 data
•Clean streets (routeware data)
•Health outcomes
Units of analysis
•Council District-level
•Census Tract
Q1
Q2
Q2
Q2
Q2
SBStat 2021
Neighborhood Health Metrics
Resident Satisfaction
After a down year in 2020, service requests are back and a bit ahead of the pace set in 2019
(+~500). There are typically ~1,500 less service requests in the second half of the year. In
general, fewer service requests are submitted for Council Districts 4, 5, and 6.
Neighborhood Health Metrics
311 Data –Service Requests
2021 Utility Data Update –Cash Payments
2021 Utility Data Update –Credit Card Payments
SBStat 2021
Timeline of Key Dates
•Federal Eviction
Moratorium ends
07/31/21
•Advanced Child Tax
Credit Begins
07/15/21
•Indiana ends emergency
employment benefits
06/19/21
•Second Stimulus
Check
01/14/21
•Vaccine Rollout
Begins
12/25/20
•First Stimulus Check
04/15/20
•National Emergency
Declared
03/13/20
SBStat 2021
Vaccine Distribution in SJC
Economic Recovery
United States–Employment Rate Changes
Overall high wage workers have recovered beyond pre-pandemic levels. Changes in the labor
market, automation in the service industry, and higher demand of skilled and technical labor
Economic Overview
St Joseph County –Employment Rate Changes
Low Wage workers saw the greatest decrease in Employment during 2020, while Middle Wage
Workers have shown greater levels of employment since before lockdown
Economic Overview
How people have been spending their income
There was an overall increase in consumer spending on necessities such as groceries, while
health care entertainment, and transportation all saw an over drop.
SBStat 2021
Discussion questions before closing out the topic
1.What research questions spring to mind for you in response to this data?
2.How can Business Analytics help your teams to use this data?
3.What metrics would you love to see more analysis on?
SBStat 2021
Deep-dive analysis & discussion
Diving deep into a few key initiatives being undertaken to improve city performance
•Food Insecurity
•Neighborhood Map
•Tax Abatement
SBStat 2021
Measures of Food Insecurity
BACKGROUND /
CONTEXT
AVAILABLE DATA &
ANALYSIS
OPTIONS TO IMPROVE
PERFORMANCE
SBStat 2021
Background and Context
•~26,000 adults in SJC are food insecure
•One in four children in Northern Indiana lives in a food insecure household.
•The additional healthcare costs for a food insecure individual in SJC are ~$1600 annually
SBStat 2021
Analysis-Food Security
Rates of impact on Food Security in SJCUnemployment significantly increases the chance of being food insecure. Meanwhile, homeownership which has significant barriers to attainment, improves food security by <.10%
SBStat 2021
Mapping-Fresh Food Grocers
SBStat 2021
Looking ahead
•Identify vendors and locations that accept SNAP/WIC
•Collect and Measure data from pop up events and community markets
•Track price changes in food and basic needs
Neighborhood Map
•Background / Context
•Existing Data
•Discussion
SBStat 2021
“"Not only with the American
Rescue Plan dollars but the
American Jobs Plan and the
American Families Plan…, we have a
once-in-a-generation opportunity to
transform our community. The
American Rescue Plan dollars, I
believe, should be focused on equity,
neighborhoods, health and safety.”
—Mayor James Mueller
•An internal data tool for staff that uses systems thinking to inform neighborhood programming and initiatives
•Improve targeting for local programs and policies, ensuring we reach the residents we target
Mapping the City’s Neighborhoods
Background and Context
•Draft maps have been developed in the past to inform neighborhood analysis
Discussion questions before closing out the topic
1.Are there any neighborhoods that we should start with first and build a prototype for?
2.What concerns should staff be thinking about when mapping the City’s neighborhoods for data analysis purposes (i.e. political tensions, etc.)?
3.What data points are relevant to members of a neighborhood?
SBStat 2021
Taking action
Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents
Taking Action
Data Sharing between Partners: City and County
The problem •Impactful data is often siloed both within the City and with
partners such as Saint Joseph County which leads to lack
of transparency, misinterpretation of complex problems,
and misalignment of resources.
Available data (that we
want •ERA sign ups, more public health and economic data
Key context
•Right now data sharing with the County is ad hoc by
project and by team willingness and risk tolerance. Ex:
COVID vaccine data sharing worked through an
intermediary (enFocus), but certain County tax data has an
automated connection to City GIS.
Decision points for the
Mayor
•Green light short term plan to get ERA data
•Green light long term County-City formalized data sharing
agreement
SBStat 2021
Celebrating our values
This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed
Celebrating our Values
Behavioral Insights (BIT) collaboration to improve lead abatement
Team Member Role Notes
Denise Riedl Department Head Champion City Leadership point of contact;
accountable
Elizabeth Maradik Program Lead Expert on lead program
David Finley Project Manager + BA Lead
Lead on coordination,
communication, delegation; BA
leadership
Ellen Amodei Data Lead Expert on data analysis
TBD Design Specialist Design Lead Lead on qualitative engagement
methods -focus groups, etc.
Dominique Edwards Outreach Lead Expert on community
engagement/outreach
Pam Meyer Advisor Advisor -should receive comms and periodic updates
SBStat | Neighborhood Stat
2 0 2 1 Q u a r t e r 2 | J u l y 2 2 nd, 2 0 2 1
C i t y o f S o u t h B e n d