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Home My WebLink About2021 Fire StatSBStat | Fire 2 0 2 1 Q u a r t e r 1 J u n e 1 0 t h 2021 C i t y o f S o u t h B e n d SBStat 2021 Ground rules for SB Stat Meetings 1. No stupid questions Use this space to ask and address difficult questions safely 2. Data-driven decision making Strive to make decisions based on whatever most recent data is available 3. Relentless follow-up Identify clear action items and owners after each meeting 4. A bias towards action Continuously seek to improve: our data, our ways of working, etc. Good questions to be asking… •What are the next steps on this project? Who’s going to own it? •Do we have the data we need to make a good decision? If not, how can we get that data? •Is there a strategy or hypothesis on this issue we want to test during the next quarter? SBStat 2021 Today’s Agenda I. Project updates from previous Stat meeting II. Quarterly Statistics Review III. Deep-dive analysis & discussion -Fire Compensation Study -Fire Operation Dashboard -Fire Inspection Dashboard IV. Taking action -Identifying clear action items and owners V. Celebrating our values SBStat 2021 Fire Stat Portfolio Summary Status of SBStat projects in the queue for 2021 Project Brief Description Status Fire Inspection Dashboard Visualizing data that summarizes the Fire inspection and prevention programs Fire Operations Dashboard Visualizing data that summarizes basic Fire operations, including response time,incident types, etc. Fire Compensation Study A comparative analysis of SBFD's compensation package to other agencies Legend Project on schedule Project delayed Project cancelled Project under consideration SBStat 2021 Quarterly Statisitics Review Summarizing data points and statistics related to core operations since the last Stat meeting Quarterly StatisticsFire Stat •Response Time •Fire Prevention •Programmatic Data New in 2021: Quarterly Statistics Review What’s the Quarterly Statistics Review? •New this year across all SB Stat Focus Areas is a review of recent data and statistics relevant to the Stat project portfolio. •These reviews will occur in every Stat meeting to help the audience be data- driven in their thinking and ensure data important to residents stay top of mind. How does this data help the City manage performance? •Revisiting data frequently across departments helps the City develop common language for asking questions and working together. •For Fire Stat, this data will help City Leadership understand fire operations in South Bend and inform how city actions may affect outcomes. •Including how other departments can collaborate with SBFD to affect those outcomes Existing Use Cases Response Time •NFPA Targets •Notifications Fire Stat Quarterly Statistics Program Data •Incident Details •Equipment management Fire Prevention •Inspections •Community Engagement Initial metrics and geographic units of analysis Initial Metrics •Response Time •NFPA targets •Incident Details Units of analysis •By Station •By Shift •Census Tract SBStat 2021 Discussion questions before closing out the topic 1.Is there anything missing from the initial metrics list that should be included? 2.What metrics would you love to see more analysis on? SBStat 2021 Deep-dive analysis & discussion Diving deep into a few key initiatives being undertaken to improve city performance •Fire Compensation Study •Fire Operations Dashboard •Fire Inspection Dashboard SBStat 2021 Fire Compensation Study Preliminary Analysis •Background / context •Available data & analysis •Next steps SBStat 2021 Fire Compensation Study –Preliminary Analysis Background/Context Purpose The study will follow the same methodology as the 2020 Police Department compensation study that was performed in early 2020 Methodology •Easily comparable incentives •Cities of similar size or population •Averaged out through a 10 and 20 year time horizon Fire Compensation Study –Preliminary Analysis Background/Context •Gathering information from comparable Indiana and out of state cities,such as: •Study Limitations 1.Staff are still waiting to receive firefighter salary information from the following cities: Bloomington, Evansville, and Fort Wayne 2.SBFD typically offers more services than fire departments in other cities3.Data has not been vetted by Human Resources staff •Elkhart •Carmel •Lafayette •Noblesville •Greenwood •Mishawaka •Franklin •Kokomo •Valparaiso •Michigan City •Anderson •Rockford, IL •Green Bay, WI •Toledo, OH •Grand Rapids, MI •Madison, WI •Parma, OH •Rochester, MN •Ann Arbor, MI Indiana cities Out-of-state cities City Total Annual Pay after 10 years Difference from South Bend Total Annual Pay after 10 years (adjusted for COLA) 1 Carmel $78,471 $15,816 $75,983 2 Elkhart $73,240 $10,585 $72,825 3 Lafayette $69,509 $6,854 $68,329 4 Noblesville $66,734 $4,079 $64,618 5 Greenwood $64,981 $2,326 $62,920 6 South Bend $62,655 $0 $62,655 7 Mishawaka $62,540 ($115)$62,540 8 Franklin $63,031 $376 $61,033 9 Kokomo $58,542 ($4,112)$60,465 10 Valparaiso $69,785 $7,130 $58,325 11 Michigan City $55,350 ($7,305)$57,669 12 Anderson $53,535 ($9,120)$51,837 Indiana city comparisons by total pay after 10 years The table below compares South Bend with other Indiana cities for total annual pay after 10 years for a first-class firefighter.Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment Note: The City of South Bend is still waiting to receive firefighter salary information from the following cities: Bloomington, Evansville, and Fort Wayne. City Total Annual Pay after 20 years Difference from South Bend Total Annual Pay after 20 years (adjusted for COLA) 1 Carmel $81,571 $17,316 $78,984 2 Elkhart $73,600 $9,345 $73,183 3 Lafayette $72,759 $8,504 $71,523 4 Franklin $68,689 $4,434 $66,511 5 Noblesville $68,064 $3,809 $65,905 6 South Bend $64,255 $0 $64,255 7 Greenwood $65,731 $1,476 $63,647 8 Mishawaka $62,540 ($1,715)$62,540 9 Kokomo $60,239 ($4,016)$62,217 10 Valparaiso $70,685 $6,430 $59,078 11 Michigan City $56,700 ($7,555)$59,076 12 Anderson $55,535 ($8,720)$53,774 Indiana city comparisons by total pay after 20 years The table below compares South Bend with other Indiana cities for total annual pay after 20 years for a first-class firefighter. Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment Note: The City of South Bend is still waiting to receive firefighter salary information from the following cities: Bloomington, Evansville, and Fort Wayne. SBStat 2021 Out of state cities comparisons by total pay after 10 years The table below compares South Bend with other Indiana cities for total annual pay after 10 years for a first-class firefighter.Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment City Total Annual Pay after 10 years Difference from South Bend Total Annual Pay after 10 years (adjusted for COLA) 1 Rockford, IL $85,244 $22,589 $86,596 2 Green Bay, WI $71,550 $8,895 $70,415 3 Toledo, OH $66,449 $3,794 $68,029 4 Grand Rapids, MI $66,515 $3,860 $63,728 5 South Bend $62,655 $0 $62,655 6 Parma, OH $62,410 ($245)$61,279 7 Madison, WI $62,715 $60 $56,962 8 Rochester, MN $59,749 ($2,906)$56,636 9 Ann Arbor, MI $58,452 ($4,203)$50,310 SBStat 2021 Out of state cities comparisons by total pay after 20 years The table below compares South Bend with other Indiana cities for total annual pay after 10 years for a first-class firefighter.Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment City Total Annual Pay after 10 years Difference from South Bend Total Annual Pay after 10 years (adjusted for COLA) 1 Rockford, IL $86,596 $22,617 $86,624 2 Green Bay, WI $70,415 $9,135 $70,652 3 Toledo, OH $68,029 $5,465 $69,740 4 Grand Rapids, MI $63,728 $4,460 $64,303 5 South Bend $62,655 $0 $62,655 6 Parma, OH $61,279 $555 $62,064 7 Madison, WI $56,962 $2,988 $59,622 8 Rochester, MN $56,636 -$2,906 $56,636 9 Ann Arbor, MI $50,310 -$4,203 $50,310 City Total Population Total Square Miles Total Sworn Firefighters Total Annual Incidents Total Annual Pay after 10 years (adjusted for COLA) Carmel 97,464 50.17 154 7,321 $75,983 Elkhart 52,257 28.45 129 $72,825 Lafayette 72,581 27.74 149 11,973 $68,329 Noblesville 63,071 32.79 140 $64,618 Greenwood 59,458 27.91 54 7,218 $62,920 South Bend 102,037 42.40 260 ~15,770 $62,655 Mishawaka 49,245 17.97 115 7,432 $62,540 Franklin 25,106 13.44 ~2500 $61,033 Kokomo 58,145 36.79 90 $60,465 Valparaiso 33,355 16.36 73 $58,325 Michigan City 31,118 20.59 $57,669 Anderson 54,513 14.63 $51,837 Note: The City of South Bend is still waiting to receive firefighter salary information from the following cities: Bloomington, Evansville, and Fort Wayne. Indiana benchmarks by other modes of comparison The table below compares South Bend with other Indiana cities for total annual pay after 10 years for a first-class firefighter.Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment Note: The City of South Bend is still waiting to receive firefighter salary information from the following cities: Bloomington, Evansville, and Fort Wayne. Out of State benchmarks by other modes of comparison The table below compares South Bend with other out of state cities for total annual pay after 10 years for a first-class firefighter. Total annual pay includes the firefighters’ annual salary, uniform allowance, and longevity payment City Total Population Total Square Miles Total Sworn Firefighters Total Annual Incidents Total Annual Pay after 10 years (adjusted for COLA) Rockford, IL 147,070 65.39 246 29,621 $86,596 Green Bay, WI 104,777 55.76 187 13,574 $70,415 Toledo, OH 276,614 83.83 475 60,662 $68,029 Grand Rapids, MI 198,401 45.63 200 24,124 $63,728 South Bend 102,037 42.40 260 ~15,770 $62,655 Parma, OH 79,091 20.07 119 $61,279 Madison, WI 254,977 101.50 258 25,646 $56,962 Rochester, MN 115,557 55.69 101 ~10,000 $56,636 Ann Arbor, MI 120,735 28.79 83 7,318 $50,310 SBStat 2021 City ALS Transport Haz mat River Rescue Drone Community Paramedicine Total Annual Pay after 10 years (adjusted for COLA) Elkhart x $75,983 Carmel x x $72,825 Lafayette x x $68,329 Noblesville x x x $64,618 Greenwood x $62,920 South Bend x x x x x $62,655 Mishawaka x $62,540 Franklin $61,033 Kokomo x $60,465 Valparaiso x $58,325 Michigan City x $57,669 Anderson x $51,837 Services provided by respective departments The table below compares South Bend with other Indiana cities for the type of services the department offers. SBStat 2021 City ALS Transport Haz mat River Rescue Drone Community Paramedicine Total Annual Pay after 10 years (adjusted for COLA) Rockford, IL x x $86,596 Green Bay, WI x $70,415 Toledo, OH x x $68,029 Grand Rapids, MI x x $63,728 South Bend x x x x x $62,655 Parma, OH x $61,279 Madison, WI x x $56,962 Rochester, MN x x $56,636 Ann Arbor, MI x x $50,310 Services provided by respective departments The table below compares South Bend with other Indiana cities for the type of services the department offers. SBStat 2021 Taking Action Fire Compensation Analysis Next Steps •Business Analytics to share the analysis in-depth with HR, other key negotiators •Business Analytics will prepare an overview on compensation analysis (memo) •HR to review preliminary analysis, validate SBStat 2021 Fire Operations Dashboard •Background / Context •Available data & analysis •Options to improve performance SBStat 2021 Fire Operations DashboardBackground/Context Last quarter, we produced a prototype dashboard that communicates precise data with improvements to the visualizations. In 2021 SB Stat the main focus is: Improve visualizations, remove technical jargon for better understanding of the data Scale the prototype to include more data SBStat 2021 Fire Operations Dashboard Industry Best Practices •Cincinnati's dashboard is understandable and very user friendly for residents to use. •Valparaiso's dashboard was more designed for internal use for the actual fire department •Potentially designing an internal dashboard for only the fire department to utilize SBStat 2021 Fire Operations Dashboard Industry Best Practices Cincinnati, OH Valparaiso, IN SBStat 2021 Fire Operations Dashboard Previous Prototype SBStat 2021 Keeping the data up-to-date On-the-ground data entry to the operations dashboard in the cloud 1. Fire captain enters incident data in ESO 2. ESO data is locked 3. A weekly ESO report is pulled into reporting server 5. ESO data fed into PowerBI dashboard 4. Weekly ESO report integrated with historical data SBStat 2021 Fire Operations Dashboard Current Prototype SBStat 2021 Fire Operations Dashboard Discussion Questions •What are the next steps you see for the prototype? •Should the prototype be added to the City’s public transparency portal and be available to residents? •What metrics would you like to see in an internal dashboard? SBStat 2021 Fire Inspection Dashboard BACKGROUND / CONTEXT AVAILABLE DATA & ANALYSIS OPTIONS TO IMPROVE PERFORMANCE SBStat 2021 Fire Inspection DashboardBackground/Content 1.Last quarter, we incorporated the previous year's data 2.This quarter we are continuously focusing on the business license map to be added to the data source that interacts with PowerBI SBStat 2021 Fire Inspection Dashboard Available Data & Analysis Dashboard Link SBStat 2021 Fire Inspection Dashboard Options to Improve Performance •The ulimate goal is to consolidate both the reinspections and business inspections into one map •By adding the business license map as a data source for PowerBI SBStat 2021 •Should any other metrics be added to the final Fire Inspection dashboard? •Do you see this dashboard being used for residents, internally, or both? Discussion questions before closing out the topic SBStat 2021 Taking action Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents Taking Action Next Steps Summary Fire Compensation Study •Business Analytics to share the analysis in-depth with HR, other key negotiators •Business Analytics will prepare an overview on compensation analysis (memo) •HR to review preliminary analysis, validate Fire Operations Dashboard •Explore adding dashboard to City transparency portal •Develop internal version of operations dashboard that drills down to station-level views Fire Inspection Dashboard •Consolidate both the reinspections and business inspections into one map by adding the business license map as a data source for PowerBI SBStat 2021 Fire Stat Portfolio Summary Status of SBStat projects in the queue for 2021 Project Brief Description Status Fire Inspection Dashboard Visualizing data that summarizes the Fire inspection and prevention programs Fire Operations Dashboard Visualizing data that summarizes basic Fire operations, including response time,incident types, etc. Fire Compensation Study A comparative analysis of SBFD's compensation package to other agencies Legend Project on schedule Project delayed Project cancelled Project under consideration SBStat 2021 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2021 Celebrating our Values SBStat | Fire Stat 2021 Quarter 1 J u n e 1 0 , 2 0 2 1 C i t y o f S o u t h B e n d