HomeMy WebLinkAboutSB Stat Post Memo_Q4 PoliceEXCELLENCE | ACCOUNTABILITY | INNOVATION | INCLUSION | EMPOWERMENT
SBStat 2020
SBStat 2020
City of South Bend | Performance Management
Wednesday, December 16, 2020
Police Stat
City Performance Management
2020 Q4 SB Stat Post Meeting Memo
2020 SB Stat Key Takeaways
Recruitment
• Three School Resource Officers and one Sergeant attended a recruitment training which covered
contemporary recruitment, marketing, and background investigation practices
o New strategies implemented include increasing personal and proactive outreach to
candidates and business cards with the Recruitment and Training team’s contact information.
o The Training and Recruitment team has received positive feedback on the personalized
follow-ups from candidates
Transparency hub + crime dashboard
• In planning since Q1 2020 and powered by resident feedback, the updated Transparency Hub went
live November 30th with a press release the following day on December 1st.
o From December 1st – 13th, there were 2,005 unique views. The home page and “Incident +
Crime” dashboard had the most views. The “Incident + Crime” and “Group Violence
Intervention” had the longest average viewing time at over 3 minutes.
o This update also addressed most of the points mentioned in the recommendation provided
by 21CP with more timely updates and data points.
Peer support program
• The peer support program, which has been in discussion for a few years, is now active and available
for officers as of October. The goal of the program is to provide officers with a contact point for
confidential and personal matters and to better connect them with services available in a sustainable
way.
Post incident reporting
• This inventory and process mapping initiative’s purpose is to streamline reporting and help save
officer’s time to focus less on paperwork and more on their work within the community.
o 58 major incident reports were identified along with 23 sub-reports and forms in the first
session
Non-voluntary contact collection
• Non-voluntary contacts are interactions initiated by officers with civilians that were not generated by
a dispatch call or the civilian themselves. This project is underway to marry the information from the
systems already collecting this data to create a centralized picture of these interactions.
GVI expansion
EXCELLENCE | ACCOUNTABILITY | INNOVATION | INCLUSION | EMPOWERMENT
SBStat 2020
• The process map from Q3 has been expanded to a city-wide map to include all GVI partners involved
in the strategy. It is pending approval from the GVI external partners and is planned to evolve and
update with the program as a living document.
• Shooting victims had increases followed by significant decreases in the last few months of this year.
The traffic enforcement actions of September combined with an increase in custom notification
(particularly Detroit style) created a less viable environment for shootings to occur. The relationship
of these actions is reflected in the peaks and troughs on the following months.
2020 SB Stat Topic Next Steps
Recruitment
• Tracking of Recruitment’s initiatives and strategies in a mirror analysis of Q1 2020.
• Preliminary discussions of SBPD running its own academy to address the growing bottleneck of
recruits to available academies.
Transparency hub
• Finalize script for walk-through miniseries and film video.
• Send email to SB UX cohort with survey link and scheduling follow-up session.
• Add a media FAQ section for both media and resident convenience.
Post incident reporting
• Complete mapping of three most complex processes considering scheduled Records Management
System upgrade
Non-voluntary contact collection
• Holding ironing out data extraction from RMS for upgrade but proceeding with exploration of
dispatch and Kronos system data captures.
• Explore pilot of non-voluntary contact counter to get estimation of scale
GVI expansion
• Post brief GVI introductory video on the Transparency Hub
• Get approval of expanded strategy map from CORE group members
• Further analysis on other measurables for GVI
Potential Topics Q1 2021 SB Stat
• Recruitment and hiring analysis follow-up
• South Bend Police Academy
• Post-incident reporting and non-voluntary contact progress
• Training and resident experience surveys