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HomeMy WebLinkAboutPolice Stat Q4 2020SBStat 2020 Police Q4 Dec 15, 2020SBStat SBStat 2020 Guidance for a Remote SB Stat Meeting 1.When you’re not speaking, please mute your microphone 2.To ask a question, let the moderator know you have a question in the chat. This can be as simple as typing: •“Hi I have a question” •“I’d like to follow up on this” 3.The moderator will let the conversation breathe during discussion, but will step in if needed residents’ livesImprove 1 4 departmentsEmpower servicesImprove 2 dataFocus on 3 These are the SB Stat Program Goals in 2020. These goals serve as a roadmap for departments and guidance from the Mayor on priority areas of focus in 2020 Citywide Performance Management SBStat 2020 Today’s Agenda I. Welcome II. Project Updates III. Next Steps & Considerations IV. Celebrating our Values SBStat 2020 Project Updates •Recruitment •Transparency Hub •21st Century Policing Initiatives Police Stat Portfolio Summary Status of SBStat projects and initiatives in the queue for 2020 Project Brief Description Status Policy reviews Review and revision of various policies SBPD Youth Academy A youth targeted curriculum of SBPD's Citizen Academy Home Grown Program Rescoping of youth engagement and preparatory program 21 CP Recommendations Streamline reporting for efficiency and rigor​ Inventory and process map each post incident reporting task and identify opportunities for improvement​, with consideration of ADSi update Rigorous collection of all non-voluntary contacts Investigating technical options for collecting data on non-voluntary contacts Community survey​Creating new surveys to collect feedback on (1)residents’ interest in training and (2) resident experiences with Police Officers​ Internal PD communication plan​Police is discussing strategies to publicize existing internal communication systems and processes GVI expansion Publishing information dedicated to mapping, data deep dives and tracking​ Legend Project on Schedule Project delayed Project cancelled Project under consideration SBStat 2020 Portfolio Alignment with 2020 Strategic Objectives Project Strategic Objective Alignment Status Policy Reviews –ILEA, Beards, Shorts & Tattoos Recruitment SBPD Youth Academy Recruitment Home Grown Program Recruitment Transparency Transparency Hub Changes Trust, Accountability Crime Dashboard Crime Prevention, Trust, Accountability Data Studies Compensation Benchmarking Recruitment Staffing Analysis Crime Prevention, Recruitment Disciplinary Action Historic Report Trust Legend Project on Schedule Project delayed Project cancelled Project under consideration Trust From the community & collectively Crime Prevention Accountability With discipline and results Recruitment In quantity,quality &diversity 2020 Strategic Objectives SBStat 2020 1. Recruitment + Training SBStat 2020 Recruitment Initiatives Recruitment Team Training 4 officers attended training •3 SROs (School Resource Officer) and 1 Sergeant Topics •Recruitment •Marketing •Background investigations Recruitment SBStat 2020 Recruitment Initiatives Strategy Improvements 1. Increased proactive outreach to applicants and potential recruits •SROs follow-up with applicants personally on next steps •Visiting community partners, faith organizations, and businesses 2. Business Cards for Recruitment •Officers Lawecki and Pearson had the idea after attending training Recruitment SBStat 2020 Recruitment Initiatives Recruitment Referral Cards 5,000 cards ordered Recruitment SBStat 2020 Recruitment Initiatives Recruitment Flyer Posted around town and on Facebook SBStat 2020 Recruitment Initiatives Cycle 20-20002 Update Recruitment Mock Physical Test Physical Test Written Exam Personal InterviewBoard Interview Background Check Truth Verification, Medical, Psych 16 attended | 9 passed | 7 failed 43 candidates to attend 42 attended | 35 passed | 7 failed Recruitment Initiatives Applicant Feedback Harry Nelson, a man who drives a truck regionally and makes 85k a year said, “I took the test in the past and never heard back other than a letter.I am shocked to get a phone call back with another invitation!” Brandon Carpenter, “It’s an honor to be considered for this job and I’m excited about the next process!”Donald Freed Jr.I (SRO Lawecki) picked up his handwritten application personally along with Detective Pearson.“I’m surprised that you took the time do this and speak to me in person about the physical agility process.” Terrance Fultz, I (SRO Lawecki) offered to bring him an application and his response was “Wow you would do that for me?” SBStat 2020 Hiring Updates New Hires •5 graduates from NILEA in Nov •4 training on the field with veteran officers •3 recruits hired (1 additional in process) •1 female, 2 male •Set for NILEA in January Rehires •5 officers returned to SBPD this year as rehires •2 were lateral hires •1 additional rehire still in process Recruitment SBStat 2020 2. Transparency Hub + Open Data SBStat 2020 Transparency Hub Go-live Go live was officially Nov 30th with a press release on Dec 1st ESRI Transparency Hub to stay up until Dec 31st Trust + Accountability SBStat 2020 Transparency Hub Walk-through southbendin.gov/police-transparency Trust + Accountability SBStat 2020 Transparency Hub Fostering Understanding Video Mini-series Video mini-series with a guided walk-through of each page of the transparency hub is in progress to show residents how to use the tools and features available. •Avoid overloading the page with links to individual guides or tutorials •Can be used during Citizen’s Academy SBStat 2020 Transparency Hub Medium Blog Post Police Transparency in the 21st Century: Embracing Resident Feedback SBStat 2020 Transparency Hub Project Retrospective “Expand the Open Data Portal to include additional, real-time information.” Pioneering recommendation with weekly Incident Map dashboard and Real Time Crimes. Addressing with more frequent update schedules and update date stamps on visualizations. “Build on processes that allow for more regular updating to ensure more up-to-date provision of information across issues, areas, and datasets.” Trust + Accountability SBStat 2020 3. 21st Century Policing Projects •Peer Support Program •Post Incident Reporting •Non-voluntary Contact Collection •GVI Expansion SBStat 2020 Peer Support Program Recommendation “Implement a comprehensive, 360-degree officer wellness program. This includes establishing protocols for assisting officers who have responded to high-stress calls, implementing a structured peer support team, enhancing existing support services like the Employee Assistance Program, and enhancing mechanisms for officers to provide feedback about their experiences within the Department” Goals •Better connect officers with services •Keep it confidential and personal •Self-sustaining with secession plan •Empower the team to do what is necessary -initiate debriefings, contact employees, develop improvements, etc. SBStat 2020 Peer Support Program Program Components Wellness Coordinator (Officer Keenan Lane) •Primary contact between the department, new avenues, as well as peer support members •Assists in tracking program metrics •Helps find additional training opportunities Peer Support Members •17 officers have been through the training for the program Services •New Avenues Article: South Bend Police unveils new support team to help officer wellness SBStat 2020 Peer Support Program Peer Support Members •Peer support members were nominated by members of the department •10 hours of continuous education annually •Could be articles, reading, etc. provided by New Avenues •Presentations to the roll call and working groups •Conferences for various training •Not professionals or experts -available to listen and can put people in touch with services •Hope to have ride-alongs with counselors and have counselors specific for officers SBStat 2020 Post Incident Reporting Recommendation “SBPD should explore mechanisms for clarifying, streamlining, and introducing efficiencies into post-incident reporting, including in use of force reporting.” Goals •Inventory all post-incident reporting processes and sub-processes •Process map all inventoried processes to identify bottlenecks and overlapping data points •Reduce redundancies and improve the efficiency at which officers can provide full bodied reporting information Post Incident Reporting Mind Map SBStat 2020 1.Use of Force form 2.Vehicle pursuit form 3.Canine form 4.Photographic report 5.Danger Assess for Law Enforcement 6.Receipt for Victim's Rights 7.Field copies (arrests) 8.Affidavits 9.Currency submission 10.Chain of custody sheet (property evidence) 11.Trespass form Post Incident Reporting Sub Reports + Forms 12.Name exchanges 13.Vehicle lock-outs 14.Lab requests (evidence) 15.Juvenile forms 16.Waivers and consent to search 17.Citations and warnings 18.24hr detention forms 19.Crime Scene log 20.Curfew violations 21.Animal release form 22.Property release receipts 23.Honesty form SBStat 2020 Post Incident Reporting Inventory 58 incident types with 14 sub reports can be produced by any incident type •7 related to specific incident types only DUI Crash Use of Force Vehicle Pursuit Affidavit Traffic Stop SBStat 2020 Non-voluntary Contact Collection Recommendation “SBPD policy should ensure the collection of rigorous information about all interactions with residents or civilians that are non-voluntary contacts, including field interviews, Terry stops, and traffic stops.” Goals •Find a practical way of collecting documentation on officer-initiated interactions •Where possible, collect data-points such as location and justification of the stop in a way that uses resources or information already used by officers SBStat 2020 Non-voluntary Contact Collection Progress Non-voluntary contact data End-of- shift tally Extract data collected on officer initiated stops Kronos (ADSi) Records Management System SBStat 2020 Group Violence Intervention Furthering Transparency SBStat 2020 SBStat 2020 Group Violence Intervention Process map walk-through SBStat 2020 Group Violence Intervention Process map walk-through SBStat 2020 Group Violence InterventionProcess map walk-through Group Violence Intervention Shooting Stats Diverging Data •Traffic enforcement initiative and GVI efforts led to a sharp decline in September •Less viable environment for shootings to occur Significant GMI related event on 17th between SE Side and West Side with retaliatory actions attributed to spike Measures emulating enforcement action implemented Detroit style custom notifications on Aug 19th & 20th, Oct 20th Traffic enforcement initiative SBStat 2020 Group Violence Intervention Shooting Victims Comparison to Customs 12 10 12 5 11 11 16 13 2 14 798910 18 3 6 34 22 25 16 20 11 0 5 10 15 20 25 30 35 40 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Custom Notifications Shooting Victims Customs Detroit Style SBStat 2020 Group Violence Intervention Measurables 1.Number of social service intakes via Goodwill partnership 2.Recidivism percentages with GMI identified clients 3.Number of community members reached through S.A.V.E. Outreach efforts •These Measurables along with Number of Shooting Incidents on the decline, together, allow us to properly assess the strength of our strategy SBStat 2020 Using data to drive performance Diving deep into a few key initiatives being undertaken to improve city performance •ZenCity Officer Pay Raises •Transparency Hub Stats SBStat 2020 1. Transparency Hub + Open Data SBStat 2020 Transparency Hub Quick Stats 40 Web Searches on Dec 2nd Page Views from Dec 1st to 13th Trust + Accountability Page Unique Page Views Average Time on Page (minutes) Home Page 958 01:01 Incidents + Crime 685 03:04 Compliments/Complaints + Review 199 02:21 Group Violence Intervention 47 03:18 Recruitment and Training 34 01:57 Total 2,005 01:43 SBStat 2020 Transparency Hub Quick Stats Continued 4 News Articles •South Bend Transparency Hub Upgraded to Include Resident's Suggestions •DIGGING DEEPER: The Transparency Behind South Bend’s Updated Transparency Hub •South Bend Police Department's Transparency Hub is Now Mobile •South Bend police changes keep misconduct and discipline records out of view Trust + Accountability SBStat 2020 2. ZenCity –Officer Pay Raises SBStat 2020 Officer Pay Raises Discourse Snapshot Trust SBStat 2020 Officer Pay Raises Insights Of 2,967 interactions from September thru October: •Positive and negative sentiment was split 10%&9%,respectively •Criticism expressed that officers' salaries are too high compared to neighboring cities or jobs with a similar level of education.Others focused on officers' conduct. •On the other hand, some commenters were angered with those who objected to the council's decision. Those mainly advocated that since officers put their life on the line, they deserve a high salary. Trust SBStat 2020 Taking action Offering policy alternatives, data-based frameworks, and decision points that take action in improving the lives of South Bend residents SBStat 2020 Next Steps + Considerations Recruitment Next Steps •Start Facebook Ads up again for next application •Update tracking graphs from Q1 of 2020 for Q1 of 2021 Considerations •Preliminary conversations around starting our own academy to resolve academy bottle necking and backlog •ILEA in Plainfield cannot admit anyone until potentially August 2021 or later •NILEA is filling fast SBStat 2020 Next Steps + Considerations Transparency Hub Next Steps •Add media FAQ page •Finalize script for mini video series for the Transparency Hub to explain all features page by page •Send email to SB UX participants with survey link for feedback on addressing their suggestions •Continue to add and refine content •Convert ESRI tables to PowerBI Considerations •Criminally assaulted shootings chart on the Incident + Crime Dashboard •How to make the data faster and more efficient; automation, centralized data collection, etc. SBStat 2020 Next Steps + Considerations Post Incident Reporting Next Steps •First process mapping session occurred Dec 11th for DUI •Schedule second session for Assaults ad Aggravated Assaults Considerations •ADSi/RMS update •Quantifying efficiencies captured and potential time saved from process improvements SBStat 2020 Next Steps + Considerations Non-voluntary Contact Collection Next Steps •Hold for ADSi/RMS update in mid-January to see if querying data and exporting data is improved via CyberQuery or API availability •Quantify gap, if any, between non-voluntary contacts not captured in ADSi •Pilot a “non-voluntary counter” to a sample of officers for a month Considerations •Not all non-voluntary interactions are recorded via ADSi/RMS depending on the nature of the interaction •Is this gap essential to capture? SBStat 2020 Next Steps + Considerations GVI Expansion Next Steps •Post brief GVI introduction video on the transparency page •Finalize process map internally and with CORE Group before publishing •Further analysis on other measurables for GVI SBStat 2020 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2020 Celebrating Our Values Thanksgiving Food Drive Inclusion SBStat 2020 Celebrating Our Values Santa’s Elfficers 200 applicants = 4 times the families Inclusion SBStat 2020 Police Q4 Dec 15, 2020SBStat