HomeMy WebLinkAboutPolice Stat Q4 2020SBStat 2020
Police
Q4 Dec 15, 2020SBStat
SBStat 2020
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residents’ livesImprove
1
4
departmentsEmpower
servicesImprove
2
dataFocus on
3
These are the SB Stat Program Goals in 2020. These goals serve as a roadmap for departments and guidance from the Mayor on priority areas of focus in 2020
Citywide Performance Management
SBStat 2020
Today’s Agenda
I. Welcome
II. Project Updates
III. Next Steps & Considerations
IV. Celebrating our Values
SBStat 2020
Project Updates
•Recruitment
•Transparency Hub
•21st Century Policing Initiatives
Police Stat Portfolio Summary
Status of SBStat projects and initiatives in the queue for 2020
Project Brief Description Status
Policy reviews Review and revision of various policies
SBPD Youth Academy A youth targeted curriculum of SBPD's Citizen Academy
Home Grown Program Rescoping of youth engagement and preparatory program
21 CP Recommendations
Streamline reporting for efficiency
and rigor
Inventory and process map each post incident reporting task and identify
opportunities for improvement, with consideration of ADSi update
Rigorous collection of all non-voluntary contacts Investigating technical options for collecting data on non-voluntary contacts
Community surveyCreating new surveys to collect feedback on (1)residents’ interest in training
and (2) resident experiences with Police Officers
Internal PD communication planPolice is discussing strategies to publicize existing internal communication systems and processes
GVI expansion Publishing information dedicated to mapping, data deep dives and tracking
Legend Project on Schedule Project delayed Project cancelled Project under consideration
SBStat 2020
Portfolio Alignment with 2020 Strategic Objectives
Project Strategic Objective Alignment Status
Policy Reviews –ILEA, Beards, Shorts
& Tattoos Recruitment
SBPD Youth Academy Recruitment
Home Grown Program Recruitment
Transparency
Transparency Hub Changes Trust, Accountability
Crime Dashboard Crime Prevention, Trust, Accountability
Data Studies
Compensation Benchmarking Recruitment
Staffing Analysis Crime Prevention, Recruitment
Disciplinary Action Historic Report Trust
Legend Project on Schedule Project delayed Project cancelled Project under consideration
Trust
From the community & collectively
Crime
Prevention
Accountability
With discipline and results
Recruitment
In quantity,quality
&diversity
2020 Strategic Objectives
SBStat 2020
1. Recruitment + Training
SBStat 2020
Recruitment Initiatives
Recruitment Team Training
4 officers attended training
•3 SROs (School Resource Officer) and 1 Sergeant
Topics
•Recruitment
•Marketing
•Background investigations
Recruitment
SBStat 2020
Recruitment Initiatives
Strategy Improvements
1. Increased proactive outreach to applicants and potential recruits
•SROs follow-up with applicants personally on next steps
•Visiting community partners, faith organizations, and businesses
2. Business Cards for Recruitment
•Officers Lawecki and Pearson had the idea after attending training
Recruitment
SBStat 2020
Recruitment Initiatives
Recruitment Referral Cards
5,000 cards
ordered
Recruitment
SBStat 2020
Recruitment Initiatives
Recruitment Flyer
Posted around town and
on Facebook
SBStat 2020
Recruitment Initiatives
Cycle 20-20002 Update
Recruitment
Mock Physical Test
Physical Test
Written Exam
Personal InterviewBoard
Interview
Background
Check
Truth
Verification,
Medical,
Psych
16 attended | 9 passed | 7 failed
43 candidates to attend
42 attended | 35 passed | 7 failed
Recruitment Initiatives
Applicant Feedback
Harry Nelson, a man who drives a truck regionally and
makes 85k a year said, “I took the test in the past and never heard back other than a letter.I am shocked to get a phone call back with another
invitation!”
Brandon Carpenter, “It’s an honor to be considered
for this job and I’m
excited about the next
process!”Donald Freed Jr.I (SRO Lawecki) picked up his handwritten application personally along with Detective
Pearson.“I’m surprised that you took
the time do this and speak to me in
person about the physical agility
process.”
Terrance Fultz, I (SRO Lawecki) offered to
bring him an application and his response
was “Wow you would do that for me?”
SBStat 2020
Hiring Updates
New Hires
•5 graduates from NILEA in Nov
•4 training on the field with veteran officers
•3 recruits hired (1 additional in process)
•1 female, 2 male
•Set for NILEA in January
Rehires
•5 officers returned to SBPD this year as rehires
•2 were lateral hires
•1 additional rehire still in process
Recruitment
SBStat 2020
2. Transparency Hub + Open Data
SBStat 2020
Transparency Hub
Go-live
Go live was officially Nov 30th with a press release on Dec 1st
ESRI Transparency Hub to stay up until Dec 31st
Trust + Accountability
SBStat 2020
Transparency Hub
Walk-through
southbendin.gov/police-transparency
Trust + Accountability
SBStat 2020
Transparency Hub
Fostering Understanding
Video Mini-series
Video mini-series with a guided walk-through of each page of the transparency hub is in progress to show residents how to use the tools and features available.
•Avoid overloading the page with links to individual guides or tutorials
•Can be used during Citizen’s Academy
SBStat 2020
Transparency Hub
Medium Blog Post
Police Transparency in the 21st Century: Embracing Resident Feedback
SBStat 2020
Transparency Hub
Project Retrospective
“Expand the Open Data Portal to include
additional, real-time information.”
Pioneering recommendation with weekly
Incident Map dashboard and Real Time
Crimes.
Addressing with more frequent update
schedules and update date stamps on
visualizations.
“Build on processes that allow for more
regular updating to ensure more up-to-date
provision of information across issues, areas,
and datasets.”
Trust + Accountability
SBStat 2020
3. 21st Century Policing Projects
•Peer Support Program
•Post Incident Reporting
•Non-voluntary Contact Collection
•GVI Expansion
SBStat 2020
Peer Support Program
Recommendation
“Implement a comprehensive, 360-degree officer wellness program. This includes establishing protocols for assisting officers who have responded to high-stress calls, implementing a structured peer support team, enhancing existing support services like the Employee Assistance Program, and enhancing mechanisms for officers to provide feedback about their experiences within the Department”
Goals
•Better connect officers with services
•Keep it confidential and personal
•Self-sustaining with secession plan
•Empower the team to do what is necessary -initiate debriefings, contact employees, develop improvements, etc.
SBStat 2020
Peer Support Program
Program Components
Wellness Coordinator (Officer Keenan Lane)
•Primary contact between the department, new avenues, as well as peer
support members
•Assists in tracking program metrics
•Helps find additional training opportunities
Peer Support Members
•17 officers have been through the training for the program
Services
•New Avenues
Article: South Bend Police unveils new support team to help officer wellness
SBStat 2020
Peer Support Program
Peer Support Members
•Peer support members were nominated by members of the
department
•10 hours of continuous education annually
•Could be articles, reading, etc. provided by New Avenues
•Presentations to the roll call and working groups
•Conferences for various training
•Not professionals or experts -available to listen and can put
people in touch with services
•Hope to have ride-alongs with counselors and have
counselors specific for officers
SBStat 2020
Post Incident Reporting
Recommendation
“SBPD should explore mechanisms for clarifying, streamlining, and introducing efficiencies into post-incident reporting, including in use of force reporting.”
Goals
•Inventory all post-incident reporting processes and sub-processes
•Process map all inventoried processes to identify bottlenecks and overlapping data points
•Reduce redundancies and improve the efficiency at which officers can provide full bodied reporting information
Post Incident Reporting
Mind Map
SBStat 2020
1.Use of Force form
2.Vehicle pursuit form
3.Canine form
4.Photographic report
5.Danger Assess for Law Enforcement
6.Receipt for Victim's Rights
7.Field copies (arrests)
8.Affidavits
9.Currency submission
10.Chain of custody sheet (property evidence)
11.Trespass form
Post Incident Reporting
Sub Reports + Forms
12.Name exchanges
13.Vehicle lock-outs
14.Lab requests (evidence)
15.Juvenile forms
16.Waivers and consent to search
17.Citations and warnings
18.24hr detention forms
19.Crime Scene log
20.Curfew violations
21.Animal release form
22.Property release receipts
23.Honesty form
SBStat 2020
Post Incident Reporting
Inventory
58 incident types with 14 sub reports can be produced by any incident type
•7 related to specific incident types only
DUI
Crash
Use of
Force
Vehicle
Pursuit
Affidavit Traffic
Stop
SBStat 2020
Non-voluntary Contact Collection
Recommendation
“SBPD policy should ensure the collection of rigorous information about all interactions with residents or civilians that are non-voluntary contacts, including field interviews, Terry stops, and traffic stops.”
Goals
•Find a practical way of collecting documentation on officer-initiated interactions
•Where possible, collect data-points such as location and justification of the stop in a way that uses resources or information already used by officers
SBStat 2020
Non-voluntary Contact Collection
Progress
Non-voluntary
contact data
End-of-
shift tally
Extract
data
collected
on officer
initiated
stops
Kronos
(ADSi)
Records
Management System
SBStat 2020
Group Violence Intervention
Furthering Transparency
SBStat 2020
SBStat 2020
Group Violence Intervention
Process map walk-through
SBStat 2020
Group Violence Intervention
Process map walk-through
SBStat 2020
Group Violence InterventionProcess map walk-through
Group Violence Intervention
Shooting Stats Diverging Data
•Traffic enforcement initiative and GVI efforts led to a sharp decline in September
•Less viable environment for shootings to occur
Significant GMI related event on 17th between SE Side and West Side with retaliatory actions
attributed to spike
Measures emulating
enforcement action
implemented
Detroit style custom notifications on Aug 19th & 20th,
Oct 20th
Traffic enforcement initiative
SBStat 2020
Group Violence Intervention
Shooting Victims Comparison to Customs
12 10 12
5
11 11
16
13
2
14
798910
18
3
6
34
22
25
16
20
11
0
5
10
15
20
25
30
35
40
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Custom Notifications
Shooting Victims Customs Detroit Style
SBStat 2020
Group Violence Intervention
Measurables
1.Number of social service intakes via Goodwill partnership
2.Recidivism percentages with GMI identified clients
3.Number of community members reached through S.A.V.E. Outreach efforts
•These Measurables along with Number of Shooting Incidents on the decline, together, allow us to properly assess the strength of our strategy
SBStat 2020
Using data to drive performance
Diving deep into a few key initiatives being undertaken to improve city performance
•ZenCity Officer Pay Raises
•Transparency Hub Stats
SBStat 2020
1. Transparency Hub + Open Data
SBStat 2020
Transparency Hub
Quick Stats
40 Web Searches on Dec 2nd
Page Views from Dec 1st to 13th
Trust + Accountability
Page Unique Page Views Average Time on Page (minutes)
Home Page 958 01:01
Incidents + Crime 685 03:04
Compliments/Complaints + Review 199 02:21
Group Violence Intervention 47 03:18
Recruitment and Training 34 01:57
Total 2,005 01:43
SBStat 2020
Transparency Hub
Quick Stats Continued
4 News Articles
•South Bend Transparency Hub Upgraded to Include Resident's Suggestions
•DIGGING DEEPER: The Transparency Behind South Bend’s Updated Transparency Hub
•South Bend Police Department's Transparency Hub is Now Mobile
•South Bend police changes keep misconduct and discipline records out of view
Trust + Accountability
SBStat 2020
2. ZenCity –Officer Pay Raises
SBStat 2020
Officer Pay Raises
Discourse Snapshot
Trust
SBStat 2020
Officer Pay Raises
Insights
Of 2,967 interactions from September thru October:
•Positive and negative sentiment was split 10%&9%,respectively
•Criticism expressed that officers' salaries are too high compared to
neighboring cities or jobs with a similar level of education.Others
focused on officers' conduct.
•On the other hand, some commenters were angered with those who
objected to the council's decision. Those mainly advocated that since
officers put their life on the line, they deserve a high salary.
Trust
SBStat 2020
Taking action
Offering policy alternatives, data-based frameworks, and decision points that take action in improving the lives of South Bend residents
SBStat 2020
Next Steps + Considerations
Recruitment
Next Steps
•Start Facebook Ads up again for next
application
•Update tracking graphs from Q1 of 2020
for Q1 of 2021
Considerations
•Preliminary conversations around starting
our own academy to resolve academy
bottle necking and backlog
•ILEA in Plainfield cannot admit
anyone until potentially August 2021
or later
•NILEA is filling fast
SBStat 2020
Next Steps + Considerations
Transparency Hub
Next Steps
•Add media FAQ page
•Finalize script for mini video series for the Transparency Hub to explain all features page by page
•Send email to SB UX participants with survey link for
feedback on addressing their suggestions
•Continue to add and refine content
•Convert ESRI tables to PowerBI
Considerations
•Criminally assaulted shootings chart on the Incident + Crime Dashboard
•How to make the data faster and more efficient;
automation, centralized data collection, etc.
SBStat 2020
Next Steps + Considerations
Post Incident Reporting
Next Steps
•First process mapping session occurred Dec
11th for DUI
•Schedule second session for Assaults ad
Aggravated Assaults
Considerations
•ADSi/RMS update
•Quantifying efficiencies captured and potential
time saved from process improvements
SBStat 2020
Next Steps + Considerations
Non-voluntary Contact Collection
Next Steps
•Hold for ADSi/RMS update in mid-January to
see if querying data and exporting data is improved via CyberQuery or API availability
•Quantify gap, if any, between non-voluntary
contacts not captured in ADSi
•Pilot a “non-voluntary counter” to a
sample of officers for a month
Considerations
•Not all non-voluntary interactions are
recorded via ADSi/RMS depending on the
nature of the interaction
•Is this gap essential to capture?
SBStat 2020
Next Steps + Considerations
GVI Expansion
Next Steps
•Post brief GVI introduction video on the
transparency page
•Finalize process map internally and with
CORE Group before publishing
•Further analysis on other measurables
for GVI
SBStat 2020
Celebrating our values
This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed
SBStat 2020
Celebrating Our Values
Thanksgiving Food Drive
Inclusion
SBStat 2020
Celebrating Our Values
Santa’s Elfficers
200 applicants = 4 times the families
Inclusion
SBStat 2020
Police
Q4 Dec 15, 2020SBStat