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HomeMy WebLinkAboutRecreation Division Report - February 2021MONTHLY | REPORT RECREATIONAL EXPERIENCES DIVISION FEBRUARY 2021 FEBRUARY REPORT RECREATIONAL EXPERIENCES2021 2 ROOM RENTALS TRENDING UPWARDPrivate room rentals at Howard Park Event Center were up 33% compared to February 2020 (a period before COVID). This signals double-digit percent increases for the second month in a row. PRIVATE SKATE GROUPSThree private groups rented the ice trail this month (Holy Cross College, Covenant Christian School, D.A.R.E. Program), collectively totaling 270 skaters. Each group had great experiences and indicated desires to return annually! Some have already planned to revisit in March. YOUTH BASKETBALL LEAGUEOur young “hoopers” returned to the court this month as a part of our Youth Basketball League. In total, we have 15 teams across three age groups (5/6, 7/8, and 9/10). Games take place at the Charles Black and O’Brien Centers. MY LITTLE & ME SKATE NIGHTSThis month we hosted two “My Little Me Skate Nights”, both of which were a big hit! A departure from the indoor dances we typically host this time of year, these themed skate nights will likely be added as a regular staple of our event offerings. HIGHLIGHTS OUR DIVISIONAL MISSION Our division is focused on on cultivating recreational experiences that unite South Bend, guided by four major values of 1) fostering healthy communities, 2) caring for our shared spaces, 3) serving where gaps exist, and 4) building collaborations and partnerships. IN THE MONTH OF FEBRUARY... life was pumped into the division with the return of programming (Youth Basketball League and My Little & Me Skating Night). Decreases in Statewide COVID cases led to an ease in restrictions, allowing ice skating operations to increase capacities for the first time. The opening of softball registrations served as a signal that warm weather is fast approaching as most managers begun shifting towards planning for Summer season activities during this month. up 33% 270 skaters 15 teams 332 participants FEBRUARY REPORT RECREATIONAL EXPERIENCES20212 3 FINANCIAL STATISTICS 17+17+17+48+q91% Satisfaction Rating94 surveys CUSTOMER SATISFACTION SCORE (CSAT)PROGRAM STATISTICS EXPENSES77,653 expenses incurred during the month of February. Total expenses incurred to date total $143,083 (9% of the $1,596,895 expense budget). REVENUES $89,891 revenue added during the month of February. Total charges for services to date total $179,218 (20% of the budgeted goal of $914,880). Collective Program Reach 20,607 PROGRAM MONTHLYREACH YOYCOMPARISON Aquatics & Ice 10,619 (↓ 6%) Athletics 1,586 (↑ 193%) Howard Park 659 (↓ 74%) O’Brien Community Ctr.7,411 (↓ 17%) Special Events 332 (↑ 100%) Currently covering approx. 100% of operating expenditures from non-tax revenues. Targeted goal for division is 40%. REVENUE-TO-OPERATINGEXPENDITURES (COST RECOVERY)100% 4+5+91+L9+11+80+L 9% 20% FEBRUARY REPORT 4RECREATIONAL EXPERIENCES2021 STAFF HIGHLIGHT: DANICA KULEMEKA DIVISION OVERVIEW UPCOMING EVENTS Aquatics & Ice While ice skating remains busy, our major Summer Season Kickoff planning begun this month. Current plans are to fully reopen all of our aquatic facilities in 2021. Athletics Registration for Summer softball leagues officially opened this month. For the first time, teams now have the option to complete their registrations completely online. Howard Park In preparation for our first full Summer season in full operation, staff have been busy meeting with community partners to help shape our Summer programming lineup. O’Brien Facility renovations are progressing well and on pace to meet completion timelines. Gym use via partnerships saw a 55% increase. Special Events Been putting a lot of work into planning for the popular Camp Awareness Summer Camp. Planning to go live with registrations next month. Danica Kulemeka, Manager of Howard Park, is in her third year with VPA. Initially joining the team as a graphic designer, it was evident early on that she had an eye not only for design, but also placemaking and customer service. She has proven to be a valuable asset in helping us create welcoming, equitable atmospheres, which has led to her transition (almost annually) into larger roles within the department. Outside of work, Danica is mother to three children, as well as an accomplished artist (painting). You should be familiar with one of her largest pieces which is currently hanging in the Howard Park Event Center. Summer Activities Expo @ Century Center Final Day of Ice Skating Season (weather dependent) Registration Opens For Camp Awareness Watercolor Class @ Howard Park Youth Basketball League Soccer Shots@ Howard Park 3APR 17MAR 15MAR 11MAR 6MAR 4MAR