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Fire
Q4 December 16th, 2020SBStat
SBStat 2020
Today’s Agenda
I. Highlights from this past quarter
II. Using data to drive performance
-Fire Operations Dashboard
-Fire Prevention Dashboard
III. Taking action
IV. Celebrating our values
SBStat 2020
Highlights from this past quarter
SBStat 2020
Fire Stat Portfolio Summary
Status of SBStat projects in the queue for 2020
Project Brief Description Status
COVID-19 Impact Analysis Analyzing the impacts of COVID-19 on basic
Fire operations
Fire Inspection
Map/Dashboard
Visualizing data that summarizes the
Fire inspection and prevention programs
Fire Operations Dashboard
Visualizing data that summarizes basic Fire operations, including response time,
incident types, etc.
Compensation Study A comparative analysis of SBFD's compensation
package to other agencies
Legend Project on schedule Project delayed Project cancelled Project under consideration
SBStat 2020
COVID-19 Impact of on Fire operations
•The number of COVID-19 or Flu like calls and transports have increased since Q3
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COVID-19 Dashboard
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COVID-19 Insights
•Averaging around 65 incidents per month since October
•More people testing positive and transporting more people compared to Q3
•Some COVID cases may not be recorded as COVID cases since patients are asymptomatic and test positive later
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COVID-19 Insights
•The majority of patients are still transported with no lights or sirens
•The number of transported in Q3 was 101 and increase to 176 in Q4
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COVID-19 Impact
Recommendations
•Continue to follow the recommendations of local health department and CDC
•Policies have remained in place, but have become strict due to the increased cases
•Fire administration has been very proactive in employee health and safety
•Under guidance of a physician, we’ve been aggressively tracking and quarantining potential exposures
SBStat 2020
Discussion Questions
Impact of COVID-19
•Are there new guidelines from the CDC or Health Department?
•How can we help the community really understand dangers of COVID-19 to decrease cases in the South Bend area?
SBStat 2020
Using data to drive performance
Diving deep into a few key initiatives being undertaken to improve city performance
•Fire Operations Dashboard
•Fire Prevention Dashboard
•Compensation Study
SBStat 2020
Fire Operations Dashboard
•Recap and Best Practices
•Dashboard Prototype Overview
•Discussion
SBStat 2020
Fire Operations Dashboard
Recap from Quarter 3 Stat
1.Last quarter, we produced a dashboard that had metrics of incident type, turnout time, and travel time
2.This quarter the main focus is building a prototype dashboard that communicates precise data with improvements to the visualizations.
SBStat 2020
A new transparency initiative:
Fire Operations Dashboard
Cincinnati, OH Valparaiso, IN
SBStat 2020
Fire Operations Dashboard
Industry Best Practices
•Cincinnati's dashboard is comprehensible and very user friendly for residents to use.
•Valparaiso's dashboard was more designed for internal use for the actual fire department
•Potentially designing an internal dashboard for only the fire department to utilize
Link to Cincinnati Fire Response Dashboard
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Fire Operations Dashboard
Q4 Prototype
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Fire Operations Dashboard
Insights & Takeaways
•A vast majority of calls were medical rather than fire and alarm
•Average response time was less than 3 minutes
•Majority of the incidents occur between 11am-7pm
•Average incidents a day are 47
SBStat 2020
Fire Operations Dashboard
Discussion Questions
•What do you like about the prototype? What do you not like?
•How understandable is the prototype? Is it understandable for residents?
•What are the next steps you see for the prototype?
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Fire Inspections Dashboard
Recap and Best Practices
Dashboard Prototype Overview
Discussion
SBStat 2020
Fire Inspections Dashboard
Q3 Recap
•Last quarter, we added inspection info for 2020 broken down by inspector, location, and business type
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Fire Inspections Dashboard
•Dashboard Link
•Incorporating previous year's data
•SBFD was recording inspection data differently in 2019, so it doesn't always match up
•Incorporating map of upcoming business license inspections
SBStat 2020
Fire Inspections Dashboard
Insights & Takeaways
•Inspections are down since 2019, due to pandemic restrictions and changes in business operations
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Fire Prevention Dashboard
Discussion Questions
•What do you like about the prototype? What do you not like?
•How understandable is the prototype? Is it understandable for residents?
•What are the next steps you see for the prototype?
SBStat 2020
Compensation Study
•Background / Context
•Available data / Analysis
•Overview of strategies that improve performance
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Compensation Study
Update
Purpose
The study will follow the same methodology as the 2020 Police Department compensation study department that was performed in early 2020
Timeline
Scheduled to be complete by and presented at 2021 Q2 Fire Stat
Methodology
•Easily comparable incentives
•Cities of similar size or population
•Averaged out through a 10 and 20 year time horizon
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Compensation Study Analysis
Update
•Gathering information from comparable Indiana cities, such as:
•Carmel
•Fishers
•Elkhart
•Hammond
•Accounting for the difference in benefits and policies, such as:
•Salary
•Pension
•Clothing allowance
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Compensation Study Analysis
Discussion Questions
•What criteria would you like to make sure is evaluated in the compensation study?
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Taking action
Offering policy alternatives, data-based frameworks, and decision points to take action in improving the lives of South Bend residents
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Taking Action
Fire Operations and Prevention Dashboards
2020 Q4 Stat
•Receive feedback on prototypes
•Refine dashboard prototypes based on Stat feedback and best practices
Early 2021
•Finalize internal and external dashboards with Fire Department
•When approved, publish external dashboards to City Website
2021 Q1 Stat
•Present final dashboards, discuss media promotion opportunities
SBStat 2020
Closing out the Quarter
Revisiting the Fire Stat Portfolio
Project Status
COVID-19 Impact Analysis
Fire Operations Dashboard
Fire Inspections Dashboard
Compensation Study
•Do we have clear next steps for the key initiatives discussed today?
•Are there any initiatives/areas of interest that should be added to the portfolio for next quarter?
Questions to close out the quarter
Legend Project on schedule Project delayed Project cancelled Project under consideration
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Celebrating our values
This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed
SBStat 2020
SBStat 2020
Fire Stat
Q4 December 16th, 2020SBStat