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HomeMy WebLinkAboutPolice Stat Q3 2020 (002)SBStat 2020 Police Q3 Oct 13, 2020SBStat SBStat 2020 Guidance for a Remote SB Stat Meeting 1.When you’re not speaking, please mute your microphone 2.To ask a question, let the moderator know you have a question in the chat. This can be as simple as typing:•“Hi I have a question”•“I’d like to follow up on this” 3.The moderator will let the conversation breathe during discussion, but will step in if needed residents’ livesImprove 1 4departmentsEmpower servicesImprove 2 dataFocus on 3 These are the SB Stat Program Goals in 2020. These goals serve as a roadmap for departments and guidance from the Mayor on priority areas of focus in 2020 Citywide Performance Management SBStat 2020 Today’s Agenda I. Welcome II. Project Updates III. Using Data to Drive Performance IV. Celebrating our Values SBStat 2020 Project Updates •Recruitment •21st Century Policing •GVI Reporting •Transparency Hub •Open Data Review Police Stat Portfolio Summary Status of SBStat projects and initiatives in the queue for 2020 Project Brief Description Status Policy Reviews –ILEA, Beards, Shorts & Tattoos Review and revision of various policies SBPD Youth Academy A youth targeted curriculum of SBPD's Citizen Academy Home Grown Program Rescoping of youth engagement and preparatory program Transparency Transparency Hub Changes Creating and releasing a new, improved resident focused transparency hub Crime Dashboard Revamping the crime dashboard for a more timely and informative experience Open Data Schedule Review Reviewing the updating schedules of open data sets to meet resident needs Data Studies Staffing Analysis A demand over supply analysis of SBPD workload over personnel GVI Reporting Improvements Applying the insights from the 2020 Gap Analysis for reporting and tracking improvements Legend Project on Schedule Project delayed Project cancelled Project under consideration SBStat 2020 Portfolio Alignment with 2020 Strategic Objectives Project Strategic Objective Alignment Status Policy Reviews –ILEA, Beards, Shorts & Tattoos Recruitment SBPD Youth Academy Recruitment Home Grown Program Recruitment Transparency Transparency Hub Changes Trust, Accountability Crime Dashboard Crime Prevention, Trust, Accountability Data Studies Compensation Benchmarking Recruitment Staffing Analysis Crime Prevention, Recruitment Disciplinary Action Historic Report Trust Legend Project on Schedule Project delayed Project cancelled Project under consideration Trust From the community & collectively Crime Prevention Accountability With discipline and results Recruitment In quantity,quality &diversity 2020 Strategic Objectives SBStat 2020 1. Recruitment SBStat 2020 Hiring Cycles Progress Applications Physical Test Written Exam Personal Interview Board Interview Background Check Truth Verification, Medical, Psych 20-20002: 78 20-00001: 16 19-00005: 13 SBStat 2020 NILEA Police Academy Background •Discussions of using NILEA back in 2019 •COVID-19 capacity restrictions at ILEA led to revisiting NILEA Goals •Lean on NILEA more than ILEA but, still using both academies •3 restricted classes at ILEA a year •2 higher capacity classes at NILEA a year •Obtain more flexibility with a larger variety of classes throughout the year Results •Currently 5 recruits attending NILEA with more from the next cycles planned SBStat 2020 Ivy Tech Partnership Tentative Start of 2021 •Virtual learning for all student, currently Purpose To partner with Ivy Tech’s Criminal Justice program through guest speaking, site visits and internships. Goals •Enrich student’s program experience •Attract qualified candidates with an applicable degree •Cadet program with degree sponsorship SBStat 2020 2. 21st Century Policing Project Pipeline SBStat 2020 21st Century Policing Initiative Purpose To have a third-party review and provide recommendations on policies and practices based on research and information collected in cooperation with SBPD. Results 6 Recommendation categories •Policy Review + Update•Training•Accountability•Data + Reporting•Community•Officers 5 Data + Reporting Projects, 1 tangent •Reporting•Non-voluntary contacts•Open Data Portal refresh•Community Survey•Internal Communication•GVI Expansion 2 projects already underway •Open Data Portal + Transparency Hub•GVI Expansion –Data and Tracking SB Stat Projects 21st Century Policing UpdateProjects in SB Stat Portfolio Project Status Activities Underway Streamline reporting for efficiency and rigor​​Planning​ •Business Analytics will work with PD to inventory post-incident reporting tasks, process map each task, and identify opportunities for improvement​ •Coordinating with ADSI upgrade​ Rigorous collection of all non-voluntary contacts​​Planning​•Business Analytics is investigating technical options for collecting data on non-voluntary contacts, including Kronos.​ Open Data Portal Refresh​Almost complete​•Portal update scheduled to launch by end of November 2020​ Community survey​​Planning​ •Feedback from 2020 Community Survey​ •Business Analytics is creating new surveys to collect feedback on (1)residents’ interest in training and (2) resident experiences with Police Officers​ •Possible addition to be made to Officer business cards​ Internal PD communication plan​Planning​​•Police is discussing strategies to publicize existing internal communication systems and processes​ GVI Expansion​In progress​ •Applying insights from the Q1 Gap Analysis​ •Publishing information dedicated to mapping, data deep dives and tracking​ SBStat 2020 3. GVI Reporting Improvement Proposal SBStat 2020 Group Violence Intervention Progress2020 Strategy Q1 -Q2: •Learning and operational insights •Performed and presented on a Gap Analysis to identify gaps and potential areas for improvement in the GVI strategy Q3 -Q4: •Applying insights from the Gap Analysis •Dedicated to mapping, data deep dives and tracking SBStat 2020 Group Violence InterventionGap Analysis Recap Next Steps Identified in Q1 Progress Update Increase Visibility Integrate an anti-violence element to the door hangers currently being used by shot-spotter/shooting response –in alignment with campaigning efforts city-wide •Low Priority among identified action items. Currently being discussed during monthly Small Group meetings Utilize the transparency hub for a source of information about GVI for the community to see regularly •Initial meetings have taken place between Kelsey Lange, Business Analyst and Romona Bethany, GVI Program Manager Ensure that the voice of the Mayor of South Bend is not just seen, but heard and felt as a part of institutionalizing GVI –leadership emphasis; “trickle-down” effect •Mayor Mueller has attended all quarterly Core Group Meetings as well as a Small Group Meeting this year. Internal Suggestions Integrate Chief Crittendon into GVI Call-Ins as a speaker •GVI Call-Ins were cancelled due to COVID-19 Pandemic Consider Dana Hamilton in L.E.S.S. meetings for ballistic exam expertise •Elevated to Captain Dan Skibins for review Q2 SBStat 2020 Group Violence InterventionGap Analysis Recap Next Step Identified in Q1 Progress Update Improve Custom Notifications Defining and Refining Custom Notifications •Integration of Joint Custom Notifications –SFU & SAVE Ensuring that Door Hangers are being left in areas where shootings have occurred. Ensure that these Door hangers reflect the image of GVI and ANTI-GUN VIOLENCE •Continuous discussion in Small Group Meetings; •GVI Program Manager action item Ensure that all Door Hangers have all necessary information on them •Logistics have been reviewed. Action has been prioritized accordingly. Program Manager must track custom notifications •This is being done regularly and reported out via •SBGVI Monthly Newsletter Group Violence InterventionInfographic ) SBStat 2020 Group Violence Intervention ProgressDetroit Style Customs •Custom Notifications including Chief of Police, additional SFU Officers, and Community Stake Holders personally requested to yield most effective results •Focus = Group Members & High-Risk Individuals •Collaborative effort between SFU and SAVE Team Note: Custom Notifications now added to the monthly report for tracking SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Change Proposals Change On the graph, Baseline (I), the original baseline, was kept but changed to a shaded area. Baseline (OT) was added to the graph as a black line. Reasoning To allow both baselines to be comparable to the bars without being visually overwhelming. SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Change Proposals Change New baseline incorporated into year comparison by month shooting victims table, labeled “OT” for outreach team. It captures averages of the period between implementation (May 2014) and the expansion of the outreach team (July 2017). Months after this point are compared to the new baseline in the table (be changed back to Baseline (I). Reasoning To measure the impact of significant milestones in the program to overall progress. SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Change Proposals Change The chart color coding was kept the same but converted to a heat map. The color is adjusted based the distance from the average. Reasoning Take the advantage of color coding one step further to quickly visualize by how much the count is above or below the average. SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Change Proposals Change Formula added to the chart key that counts the total number above, at, or below the average of each month. It counts based on the appropriate baseline Reasoning Additional context to color coding SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Change Proposals 0% 10% 20% 30% 40%50% 60% 70% 80% 2016 (Total)2017(Total)2018 (Total)2019 (Total)Number of Shooting VictimsCity of South BendGMI vs Unknowns Criminally Assaulted Shooting Victims by Year GMI Shootings (%)Unknowns Change Added an additional chart which shows that as the GVI program has progressed, the certainty in identifying GVI vs non GVI has increased. Certainty was also higher in 2014 and 2015 but decreased in 2016. It is returning to previous levels of efficiency Reasoning Interesting operational insight that also correlates with the GVIs theory that a few violent groups contribute to the majority of the gun violence. Certainty SBStat 2020 Group Violence Intervention ProgressMonthly Reporting Proposal Feedback Core Group Feedback: •The new baseline put too much weight on the Outreach Team and does not consider other factors o There was no other feedback provided regarding any other reporting changes Discussion: •Feedback or critiques? SBStat 2020 4. Transparency Hub Progress •Transparency Hub structure •Crime Dashboard Progress Transparency Hub Addition of a New Section Incorporating a 4th category, GVI, on to the Transparency Hub SBStat 2020 Crime Dashboard ProgressIncident Map Dashboard Q2 Proposal Q3 Prototype DATA DICTIONARY ANNUAL TOTALS *Color Scheme pending SBStat 2020 Crime Dashboard PrototypeNew: Home Page SBStat 2020 Crime Dashboard PrototypeHome Page Utility Quick access to desired information •No more “paging through” to each dashboard Clarity and information about the data contained Save space on dashboards by placing notes and limitations on the home page •Examples: update schedule & year-to-date comparison explanation Reduces page length on Transparency Hub Format can be applied to other dashboards SBStat 2020 5. Open Data Review SBStat 2020 Open Data ReviewPolice Update Schedule Review Purpose To review the timeliness on the update schedules of current PD data sets, especially those that are frequently asked for by media and residents. Goals •Recommend new update schedule for frequently asked for data •Establish efficient update practices to maintain determined update schedule SBStat 2020 Open Data ReviewProposed Update Schedule Data Set Current Schedule Proposed Schedule Locations Police Use of Force Incidents Quarterly Monthly​ODP, Hub​ Criminally Assaulted Shootings Annual Monthly​ODP, Hub​ Chronic Problem Properties Quarterly Quarterly​Hub​ Part I Crimes Annual Totals Annual Annual​ODP​ Community Complaints Reported to SBPD Quarterly Monthly​(?)ODP​ Administrative Investigations Quarterly Monthly​(?)ODP Police Officer Commendations Quarterly Monthly(?)ODP Police Training Quarterly Monthly(?)ODP, Hub SBStat 2020 Open Data ReviewNew Data Set: Police Towing Contract Purpose Provide financial and operational transparency to the City’s recently renewed towing contract which has previously received resident attention and Goals •Share table version of data on the Open Data Portal •Mapped data points of table on the Open Data Portal •To be updated on a monthly basis •Data representative of previous month Open Data ReviewData collection: Police Towing Contract SBStat 2020 Using data to drive performance Diving deep into a few key initiatives being undertaken to improve city performance •ZenCity Traffic Enforcement Insights •Staffing Analysis SBStat 2020 1. Staffing Analysis SBPD Staffing Analysis Updates Updates •Staffing Analysis memo released with inclusion of full sworn staff estimation •Testing the inclusion of filtering fields by call type •Bar graph •Averages •Total time •Count of officers •Likely cannot filter utilization rate –this is a based-on whole time available which will skew the weight of the call types SBStat 2020 2. ZenCity -Traffic Enforcement Insights SBStat 2020 Traffic Enforcement Initiative Of 3,700 interactions from Aug 5th –17th: •Support for the initiative was 10x higher than dissatisfaction •Supportive comments constituted 40% of resident responses •Only 4% of discourse represents dissatisfaction SBStat 2020 Taking action Offering policy alternatives, data-based frameworks, and decision points that take action in improving the lives of South Bend residents SBStat 2020 Next Steps + ConsiderationsRecruitment Next Steps •Track average hire to academy wait period to measure benefit of using two academies •Update recruitment dashboard after conclusion of most recent cycle Considerations •Start Facebook Ads up again for next application SBStat 2020 Next Steps + ConsiderationsGVI Expansion Next Steps •Continue with action items noted in Gap Analysis •Creation of extended city-wide GVI flowchart •Monitoring for a downward trend since August 19th & 20th SBStat 2020 Next Steps + ConsiderationsTransparency Hub Next Steps •Review and approve metrics and information to go on the GVI transparency page •All dashboard review working meeting •Finalize page specific language •Planned go-live by the end of November 2020 SBStat 2020 Next Steps + ConsiderationsCrime Dashboard Next Steps •Prototype review meeting •Determine update schedule of incident page •Determine final list of incident types or categories and location data •Review of annual data that is on the current Dashboard Considerations •City Protect is current up to two days prior •The more incidents captured, the longer the load times SBStat 2020 Closing out the quarter​Revisiting the Police Portfolio Questions to close out the quarter •Do we have clear next steps for the key initiatives discussed today?​ •Is the portfolio to the left still accurate? Should the projects next up in the queue be prioritized for next quarter?​ •Are there any initiatives/areas of interest that should be added to the portfolio for next quarter? Project Status Policy Reviews –ILEA, Beards, Shorts & Tattoos SBPD Youth Academy Home Grown Program Transparency Transparency Hub Changes Crime Dashboard Open Data Schedule Review Data Studies Staffing Analysis GVI Reporting Improvements SBStat 2020 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2020 Celebrating Our ValuesStanding with SBPD "Here’s Officer Jeff Vance at Walmart helping a guy with a walker who needed some tennis balls on the legs. Vance went inside and bought the tennis balls and came out and put them on the walker for the man.“ –Standing with SBPD Facebook Post SBStat 2020 Celebrating Our ValuesCops & Goblins •Keep up community morale with a familiar annual event •Ticket restrictions for social distancing SBStat 2020 Police Q3 Oct 13, 2020SBStat