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Home My WebLink AboutSBStat VPA Q3SBStat 2020 Venue Parks & Arts Q3 October 16, 2020SBStat SBStat 2020 residents’ livesImprove 1 4 departmentsEmpower servicesImprove 2 dataFocus on 3 These are the SB Stat Program Goals in 2020. These goals serve as a roadmap for departments and guidance from the Mayor on priority areas of focus in 2020 Citywide Performance Management SBStat 2020 Guidance for a Remote SB Stat Meeting 1.Say hello! 2.When you’re not speaking, please mute your microphone 3.To ask a question, let the moderator know you have a question in the chat. This can be as simple as typing: •“Hi I have a question” •“I’d like to follow up on this” 4.The moderator will let the conversation breathe during discussion, but will step in if needed SBStat 2020 Venue Parks & Arts Portfolio Summary Status of SBStat projects in the queue for 2020 Project Brief Description Status Economic Impact Study Analysis Economic evaluation of My SB Parks & Trails operations spending and capital spending Park Health Dashboard Dashboard monitoring Parks Health, including indicators related to mowing Faster, better data for Recreation Programs Improving survey collection methods for Recreation staff SB Youth Jobs Focusing on high potential, potentially at- risk youth Legend Project on schedule Project delayed Project cancelled Project under consideration SBStat 2020 Today’s Agenda I. Highlights from this past quarter II. Using data to drive performance III. Taking action IV. Celebrating our values SBStat 2020 Highlights from this past quarter SBStat 2020 Project Update 1 Economic Impact Analysis Purpose •Economic evaluation of My SB Parks & Trails to quantify financial benefits to residents, the City Update •Estimated timeline: •12 months SBStat 2020 The Transformative Effects of Investing in Parks SBStat 2020 The Transformative Effects of Investing in Parks SBStat 2020 Economic Impact Analysis Third Party Services: Trust for Public Land Portfolio | Toledo, OH SBStat 2020 Project Update 2 –Youth Jobs SB •A job readiness program for youth ages 15 –21.Its mission is to empower youth and strengthen our workforce through the providing of: •Opportunities for growth •Work based training •Life skills & leadership development •Key focus on at-risk youth Youth Jobs SB 2020 Program Objectives 1. Youth employment access 2. Financial responsibility 3. Workforce/career readiness 4. Correlations to future employment SBStat 2020 Dashboard SBStat 2020 Key Takeaways 1.Youth Jobs SB matches up well with the City of South Bend diversity of ethnicity and gender •However, the program’s diversity does not match at-risk youth target in South Bend 2.Most youth were mostly confident in their workforce development prior to joining the program 3.Most of the youth found the weekly assignments useful for their future 1.Start recruitment in January 2021 2.Focus recruitment on at-risk youth in South Bend 3.Make computers more accessible for youth to complete weekly assignments Next Steps for Youth Jobs SB Key Recommendations for Summer 2021 SBStat 2020 Discussion Questions •Do we want to focus more on hiring youth minorities or align statistics that match with South Bend's demographics? •What are ways we can reach out to at-risk youth to focus more on the target goal? SBStat 2020 Using data to drive performance Diving deep into a few key initiatives being undertaken to improve city performance 1.Economic Impact Study 2.Park Health Dashboard update 3.Faster, better data for recreational programming SBStat 2020 Key Initiative 1:Economic impact of recent VPA events Insights from real-time financial data New Tool Data enterprise that provides an interactive mapping solution which evaluates the revenue performance at the census block level. Limitations •Mastercard data only no other payment networks like Visa nor the usage of cash •Includes all business industries in DTSB SBStat 2020 City Possible A dashboard tool from Mastercard SBStat 2020 Economic impact of recent VPA events Insights from real-time financial data VPA events included in Stat analysis 1.Howard Park Opening (2019) 2.The Lion King (2020) 3.Best Week Ever (2018, 2019, and 2020) SBStat 2020 Economic Impact Howard Park Opening: November 23-25, 2018 vs. November 29-December 1, 2019 SBStat 2020 Economic Impact Weekend before The Lion King February 29-March 1,The Lion King Opening Weekend March 7-8, and The Lion King Closing Weekend March 21-22 (COVID-19) SBStat 2020 Economic Impact Best Week Ever May 28-June 3 2018, Best Week Ever June 2-8 2019, and Best Week Ever May 31-June 6, 2020 (COVID-19) SBStat 2020 Key Takeaways 1.Opening day for Howard Park decreased from 2018, but it did increase sales volume in DTSB by 40% 2.The start of quarantine impacted The Lion King and DTSB with a complete 100% decrease in sales 3.The Best Week Ever also impacted by COVID-19 saw a 56% decrease from 2019 SBStat 2020 Key Initiative 2: Park Health DashboardInsights from 2020 Q3 SBStat 2020 Park Health Dashboard SBStat 2020 Key Takeaways 1. Some destination parks and neighborhood parks mow score is well above 1 with 1 being the highest score. This score can be decreased to focus on different deliverables. 2. Focus more on park maintenance to improve the image of parks and increase score for park maintenance. SBStat 2020 Next Steps •Set up Park Health Dashboard in break rooms for staff to view throughout the day •Engage VPA marketing team and share Park Health Dashboard publicly, publish on City website, etc. SBStat 2020 Key Initiative 3: Recreational Survey & DashboardsSurvey Improvements & Dashboard modifications •Decreasing the satisfactory options from 7 options to 5 options. •Implementing QR code on programs/flyers of VPA events SBStat 2020 Recreational Survey Survey Improvements •Modifying satisfactory questions to 5 options to increase survey usage •Extremely satisfied,moderately satisfied, neither satisfied nor dissatisfied, moderately dissatisfied, and extremely dissatisfied SBStat 2020 Recreational Survey Survey Improvements: QR Code •Qualtrics can distribute survey’s in various ways including QR Code -QR Code is becoming more popular due to COVID-19 SBStat 2020 Recreational Survey Dashboard SBStat 2020 Discussion Questions Improving the survey for recreational staff and residents •What are the current VPA priorities (initiatives and/or values) and how does this survey align (or not) with those priorities? •Whose voices are missing from the current feedback process? How can we make this process more accessible and inclusive? SBStat 2020 Closing out the quarter Revisiting the Venues Parks & Arts Portfolio Project Status Economic Impact Study Analysis Park Health Dashboard Faster, better data for Recreation Programs SB Youth Jobs Legend Project on schedule Project delayed Project cancelled Project under consideration •Do we have clear next steps for the key initiatives discussed today? •Is the portfolio to the left still accurate? Should the projects next up in the queue be prioritized for next quarter? •Are there any initiatives/areas of interest that should be added to the portfolio for next quarter? Questions to close out the quarter SBStat 2020 Celebrating our values This section highlights exemplary work happening in the City to improve performance that may otherwise go unnoticed SBStat 2020 Venue Parks & Arts Q3 October 16, 2020SBStat