HomeMy WebLinkAboutPost VPA Memo Q1 2018EXCELLENCE | ACCOUNTABILITY | INNOVATION | INCLUSION | EMPOWERMENT
SBStat
City of South Bend
Performance Management Memo
Wednesday, August 23, 2017
Venues Parks & Arts
Urgent Issues:
• N/a
Current Projects:
Project Name Project Status* Expected Completion
CAPRA Reaccreditation In Progress March 1; September 27
Event/Recreation Management Plat-
form Discovery
In Progress April 1
Discussion and Analysis
-Subconscious Operations: Park Maintenance
and Central Mowing Processes
-Program Audit Update
Suggested Projects for Improvement:
Project Name Project
Priority* Benefits**
Project #1: Mower Shop Work Orders in SharePoint Medium Time, Financial, Quality,
Frustration
Project #2: Community Support Team Medium Time, Quality
Project #3: Code Enforcement Mowing Process Deep Dive High Time, Quality, Financial
*On-track, At-risk, In peril, Complete
* High, Medium, or Low
** Financial, Time, Frustration, Quality
SBStat
City of South Bend Time: 10:00AM Monday, November 6, 2017
SBStat Meeting Agenda
EXCELLENCE | ACCOUNTABILITY | INNOVATION | INCLUSION | EMPOWERMENT
1. Welcome
• Opening Remarks (1 min) - CIO
• Opening Remarks (1 min) - Mayor
• Introduce New Director of Recreation (1min) - Aaron Perri
2. Current Department Projects
• Review Urgent Issues (2 mins)
• Event and Recreation Management Software Discovery (2mins)
• CAPRA Reaccreditation (10mins)
3. Analysis and Discussion
• Recreation Program Audit Update (10mins)
• Facilities and Grounds (35mins)
- Division Services
- Focus: Park Maintenance and Central Mowing
- “Subconscious” Operations
- Process Maps:
Park Maintenance, Central Mowing, Downtown + Smart Streets
- Process Pain Points Discussion
4. Prospective Projects
• Project Proposal #1: Mower Shop Work Order Management in SharePoint (5mins)
• Project Proposal #2: Community Support Team (5mins)
• Project Proposal #3: Code Enforcement Mowing Process Deep Dive (5mins)
5. Celebrating Our Values
Location: Mayor’s Conference Room