HomeMy WebLinkAbout02-15-2012 South Bend Water Department Installs New Water Meters SpU TH 8F
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CITY OF SOUTH BEND
PETE BUTTIGIEG, MAYOR
OFFICE OF THE MAYOR
FOR IMMEDIATE RELEASE
February 15, 2012
Contact:Debra Johnson,Director of Communications
Phone: 574-235-9261
SOUTH BEND WATER DEPARTMENT INSTALLS NEW WATERMETERS
South Bend The South Bend Water Works Department plans to install new Automated
Meter Reading(AMR) water meters for customers. South Bend has approximately
20,000 outdated manual read water meters currently in use. The water meters in South
Bend are typically found in basements,crawl spaces or utility closets. This requires
access to the inside of homes requiring an appointment to conduct a meter change.
Here are the ways the Water Works Department will attempt to contact City residents to
change outdated meters:
First Attempt: Phone call to the customer using the phone number on the account.
Second Attempt: A letter is sent to the resident's home.
Third Attempt: A hang tag is left on the resident's front door knob.
Final Attempt: A special hang tag for shut off is left on customer's door with
contact numbers to call to get water service restored. This phone number is 235-
9464 and it is answered 24/7.
The new AMR technology is safer and more efficient for Water Works employees and
more accurate for customers. The meter change process requires only 30 minutes. The
appointments for a meter change can be flexible to accommodate customer's work
schedules.
For more information please contact Ed Herman at 245.6108 or 261.8207 or
ehermanksouthbendin.gov
1400 COUNTY-CITY BUILDING- 227 W.IEFFERSON BOULEVARD-SOUTH BEND,INDIANA 46601
PHONE 574/235-9261 FAx 574/235-9892