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ServiceMaster Commercial Cleaning by G & I Enterprises LLC
1920 S. Michigan Street, South Bend, IN 46613
Tel (85,5) 805-2569
www.svmbygandi,com
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Contents
Company Information
Accounts (Current)
Accounts (Cancelations)
Pricing Sheet/Bid Forms
Sample Invoice
Uniforms
Proof ofInsurance
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12
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Non Collusion, non-discrimination form 14
Company legal full name and location of -corporate headquarters
G & I Enterprises LLC
Dba ServiceMaster Commercial Cleaning by G & I Enterprises
1920 S Michigan St
South Bend, IN 46613
Company Profile
ServiceMaster Commercial Cleaning by G & I Enterprises has been in business for over
six years and was started in October 2011 by Co -Owners Glenn Williams and Ida Mincy-
Williams. ServiceMaster Commercial Cleaning by G & I Enterprises is part of a global
network of more than 4,500 franchises around the world which has been in the cleaning
and disaster restoration business for more than half a century. We help you get clean
and stay that way, at work and at home. As an independent ServiceMaster Clean
business we pledge to uphold the high standards of the organization, promising to do
the job right or do it over. Our service is prompt and the work is done to your
satisfaction. ServiceMaster Clean by G & I Enterprises recently earned, for the second
year in a row, the prestigious Achiever Award, which is given to top performing
franchisees in ServiceMaster Clean. "We have a great team of employees who are
passionate about providing great service, and they've helped us grow to where we are
today."
Vision To be the leading provider of essential services through empowered people,
world -class customer service and convenient mobile access.
Mission To improve customer experience and retention, while reducing our cost to
serve and increasing our investment in growth.
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Glenn Williams: Glenn is a lifetime resident of South Bend, IN and graduated from
ServiceMaster University Business Services Academy in Memphis, TN in December 2011.
He brings with him over 32 years of management and leadership experience from the
Laborers International Union of North America Local 645 where he retired as Business
Manager/Secretary Treasurer in 2009. He holds an Associate Degree from
Southwestern Michigan College. Glenn is past national President of LIUNA African
American Caucus, past President of the Michiana African American Chamber of
Commerce, a member of the Martin Luther King Senior Men's group and an Associate
Minister at his local church. Glenn is involved in many civic and community
organizations.
Ida Mincy-Williams: Ida was born and raised in South Bend, Indiana and became a
ServiceMaster franchise owner in October of 2011. She graduated from the
ServiceMaster University Business Services Academy in Memphis, TN in December 2011.
She retired from AM General Corporation in November 2013 bringing with her 30 years
of business organizational leadership experience in the areas of Quality Control,
Manufacturing Engineering and Manufacturing.
She served as past President and member of the board of the River Bend Chapter IAAP
(International Association of Administrative Professionals) for four years. She is one of
the founding members of the former mentoring organization Ladies of Distinction, and
was very instrumental in the reorganization of the South Bend Chapter of Indiana Black
Expo. She is involved in many civic and community organizations and is very active in her
local church.
Ida holds a Bachelor's degree from Indiana University South Bend and is a graduate of
Leadership South Bend/Mishawaka Class 28.
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Accounts
(Current)
Name
Start Date
Years Serviced
GW Berkheimer Co.
11/1/2011
6.6
Gordon Food Services
11/1/2011
6.6
Buckeye Partners
11/1/2011
6.6
AWS/Benchmark
8/6/2012
5.8
Millennium Machinery
11/7/2012
5.5
McDonald Play Place LWW
4/28/2013
5
McDonald's Playplace Granger
4/29/2013
5
McDonald's Playplace Lapaz
4/30/2013
5
Terminix
7/26/2013
4.9
Morris Performing Arts Center
11/1/2013
4.5
Fed Ex - Michigan City
5/1/2014
3.11
Fed Ex Express - South Bend
6/2/2014
3.10
Fed Ex Ground - South Bend
8/1/2014
3.8
Fed Ex Smart Post - Indianapolis
10/18/2014
3.6
MTI 1
2/25/2015
3.2
American Iced Cross - Indianapolis
3/1/2015
3.1
East Bank Office Center
6/30/2015
2.10
Fed Ex Express - Indianapolis
10/8/2015
2.6
MTI 2
3/4/2016
2.1
United Ground Express
7/18/2016
1.9
Midwest Sales & Service, Inc
7/28/2016
1.9
Wells Fargo Mishwaka
10/4/2016
1.6
Westside Tractor Sales
2/13/2017
1.4
KOA Campgrounds
4/14/2017
1.0
Fed Ex Freight
5/22/2017
11 months
Fed Ex - New Haven, IN
6/1/2017
10 months
Tech Data Corporation
11/17/2017
5 months
Notre Dame Federal Credit Union
(9 Branch locations)
2/1/2018
3 months
Fed Ex Indianapolis (Morris St.)
3/1/2018
2 months
Accounts
(Cancellations)
Name
American Red Cross - South Bend
Duneland Dialysis - Michigan City
Everest Campus Central, LLC
ICE Athletic Center
Morris Animal Clinic
7 �.-
Morris• M "
Leighton
Event Service ■
Cleaning
P+escrip�
Amount
Full Cleaning
$870
Add Event Attendant.
$75
By Area;
Grand Lobby (Main floor)
& Box Office Restrooms
$60
Grand Lobby (Mezzanine)
Mezzanine Restrooms
Rotunda
$100
Lounge & Restrooms
$95
Auditorium (Lower Level)
$165
Auditorium (all Upper Lever
$185
Auditorium (Mezz & 1st Balcony
Only)
$95
Auditorium (2n, & P Balcony)
$90
3 Star Dressing Rooms
$65
Dressing Roams (Lower Lever
$125
Rock & Roll Event $135
(Extra Charge)
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Date
Date
Morri's Center Complex
Administration Office
114 M-M
Description
Amount
Full Cleaning
Trash, restroorn, vacuum and dust
$110
Extras:
Clean Windows
$125 (Front Doors inside & Out)
Janitorial Service Per Call
$20/hr per person
Stock product for events
$40 per event day
Morris Center Complex
Pallais Royale
Description
Amount
Full Cleaning
(Includes Event Attendant)
$475
Extras:
Room Turnover
$95
Janitorial Service Per Call
$20/hir per person
Extended Event Time
$75
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The cdeon you expect.
The service yoo serve,
Description
Date: April 23, 2018
INVOICE# 100
To The City of South Bend
Venues, Parks & Arts
Payment Terms Due Date
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4 it:
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Malke all checks payable to ServiceMasfer Commercial Cleaning
Thank you for your business!
Amount
ServiceMasfer Commercial Cleaning 1920 S. Michigan Street Phone: 574-703-3303
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Housekeepers:
After-hours production workers wear the, teal ServiceMaster Clean T-shirt or a
ServiceMaister Clean smock. Navy blue pants, jeans or shorts
ILis
" If you have been furnished with a
ServiceMoster uniform, you are required, tc
wear it while on the client's premises. A
neat and clean appearance is necessary
when reporting to work, "
Teal ServiceMaster Clean T-shirt, ServiceMaster Clean smock or light blue poplin.
Navy blue pants. Solid maroon Servicefaster Clean branded polo shirt or Royal blue sports
MIE
am
_ . 1 ®
A� ,D CERTIFICATE OF LIABILITY INSURANCE
DATE (MMIDDNYYY)
10I0212D17
THIS CERTIFICATE IS ISSUED AS MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on
this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
PRODUCER
Laven Insurance Agency Inc.
P. O. Box 2379
SOUTH SEND IN 46680
CONTACT Susan Thompson
NAME:
PHONN EW, (574) 291-5510 FAX
No; (574) 291-8505
E-MAIL suet@laveninsurance.com
ADDRESS:
INSURER(S AFFORDING COVERAGE
NAIL ff
INSURERA: Society Insurance
15261
INSURED
G & € Enterprises, LLC, DBA: ServiceMaster Commercial
Cleaning by G & I Enterprises; ServiceMaster Professionals
1920 South Michigan Street
South Bend IN 46613
INSURER B :
INSURER G:
INSURER D :
INSURER E :
INSURER F :
rnVFRAr_FC rFRTIFIr.ATF NIIMRFR- 17-18 Master REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
1LTR
TYPE OF INSURANCE
ADDLISUBR
INSD
WVD
POLICYNUMBER
EFF
MMIDDYNYYY
MM1DOnYYv
LIMITS
A
X
COMMERCIAL GENERAL LIAB€LITY
CLAIMS -MADE OCCUR
CBP543183-6
10/01/2017
10101/2018
EACH OCCURRENCE
$ 1,000,000
DAMAGE TO
PREM SES EaEoccuMYEr erica
g 100,000
MED EXP Any one person
$ 5,000
PERSONAL&ADVINJURY
S 1,000,000
GEN'LAGGREGATE LiMITAPPLIES PER:
X POLICY � JEC ❑ LOG
JECT
OTHER:
GENERAL AGGREGATE
$ 2,000,000
PRODUCTS-COMPIOPAGG
s 2,000,000
Employment Practices
$ 5,000
q
AUTOMOBILE LIABILITY
X ANYAUTO
OWNED SCHEDULED
AUTOS ONLY AUTOS
HIRED �/ NON -OWNED
X AUTOS ONLY AUTOS ONLY
CAP543184-6
10/01/2017
10/01/2018
C�fi3N€9 .SINGLE LIMIT
Ea acciders€
s 1,000,000
BODILY INJURY (Per person)
s
BODILY INJURY (Per accident)
$
PROPERTY DAMAGE
Per accident
$
Uninsured/Underinsured
r. 1,000,000
A
X
UMBRELLA LIAB
EXCESS LIAB
X
OCCUR
CLAIMS -MADE
UXL543186-6
10/01/2017
10/01/2018
EACHOCCURRENCE
$ 1,000,000
AGGREGATE
$ 1,000,000
DED X RETENTION S 0
$
p`
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY YIN
ANY PROPRIETORIPARTNERIEXECUTIVE
OFFICEWMEMBERLXCLUDEO?
(Mandatory in NH)
If yes, describe under
DESCRIPTION OF OPERATIONS below
NIA
WC543185-6
1010112D17
1DID112016
X PER OTH-
STATUTE ER
E.L. EACH ACCIDENT
$ SDO,DOD
E.L. DISEASE - EA EMPLOYEE
$ 500,000
E.L. DISEASE- POUCY LIMIT
600.000
$
DESCRIPTION OF OPERATIONS! LOCATIONS rVEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached If morespace Is required)
n, r, _w unr mem CAr, CE I ATInN
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
City of South Bend Venues, Parks & Arts
ACCORDANCE WITH THE POLICY PROVISIONS.
211 N Michigan Street
AUTHORIZED REPRESENTATIVE
South Bend IN 46601,E
V 1tIt55-LU10 AL.UMU UUrcrUMAI IUrY. flu r UHM rijuvivvu.
ACORD 25 (2016103) The ACORD name and logo are registered marks of ACORD
-J3
When the prospective Contractor is unable to certify to any of the statements below, it shall attach an explanation to this Affidavit.
CONTRACTOR'S NON -COLLUSION AND NON -DEBARMENT AFFIDAVIT, CERTIFICATION
REGARDING INVESTMENT WITH IRAN, EMPLOYMENT ELIGIBILITY VERIFICATION, NON-
DISCRIMINATION COMMITMENT AND CERTIFICATION OF USE OF UNITED STATES STEEL
PRODUCTS OR FOUNDRY PRODUCTS
(Must be completed for all quotes and bids. Please type or print)
STATE OF Indiana )
) SS:
St. Joseph COUNTY )
The undersigned Contractor, being duly sworn upon his/her/its oath, affirms under the penalties of perjury that:
Contractor has not, nor has any other member, representative, or agent of the firm, company,
corporation or partnership represented by him, entered into any combination, collusion or agreement
with any person relative to the price to be bid by anyone at such letting nor to prevent any person from
bidding nor to induce anyone to refrain from bidding, and that this bid is made without reference to any
other bid and without any agreement, understanding or combination with any other person in reference
to such bidding. Contractor further says that no person or persons, firms, or corporation has, have or will
receive directly or indirectly, any rebate, fee, gift, commission or thing of value on account of such sale;
and
2. Contractor certifies by submission of this proposal that neither contractor nor any of its
principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily
excluded from participation in this transaction by any Federal department or agency; and
3. Contractor has not, nor has any successor to, nor an affiliate of, Contractor, engaged in investment
activities in Iran.
For purposes of this Certification, "Iran" means the government of Iran and any agency or
instrumentality of Iran, or as otherwise defined at Ind. Code § 5-22-16.5-5, as amended from time -to -
time.
b. As provided by Ind. Code § 5-22-16.5-8, as amended from time -to -time, a Contractor is engaged in
investment activities in Iran if either:
i. Contractor, its successor or its affiliate, provides goods or services of twenty million dollars
($20,000,000) or more in value in the energy sector of Iran; or
ii. Contractor, its successor or its affiliate, is a financial institution that extends twenty million
dollars ($20,000,000) or more in credit to another person for forty-five (45) days or more, if
that person will (i) use the credit to provides goods and services in the energy sector in Iran;
and (ii) at the time the financial institution extends credit, is a person identified on list
published by the Indiana Department of Administration.
4. Contractor does not knowingly employ or contract with an unauthorized alien, nor retain any
employee or contract with a person that the Contractor subsequently learns is an unauthorized alien.
Contractor agrees that he/she/it shall enroll in and verify the work eligibility status of all of Contractor's
newly hired employees through the E-Verify Program as defined by I.C. 22-5-1.7-3. Contractor's
- '141-
documentation of enrollment and participation in the E-Verify Program is included and attached as part
of this bid/quote; and
5. Contractor shall require his/her/its subcontractors performing work under this public contract to
certify that the subcontractors do not knowingly employ or contract with an unauthorized alien, nor
retain any employee or contract with a person that the subcontractor subsequently learns is an
unauthorized alien, and that the subcontractor has enrolled in and is participating in the E-Verify
Program. The Contractor agrees to maintain this certification throughout the term of the contract with
the City of South Bend, and understands that the City may terminate the contract for default if the
Contractor fails to cure a breach of this provision no later than thirty (30) days after being notified by
the City.
6. Persons, partnerships, corporations, associations, or joint venturers awarded a contract by the
City of South Bend through its agencies, boards, or commissions shall not discriminate against any
employee or applicant for employment in the performance of a City contract with respect to hir( tenrre,
terms, conditions, or privileges of employment, or any matter directly or indirectly related to
employment because of race, sex, religion, color, national origin, ancestry, age, gender expression,
gender identity, sexual orientation or disability that does not affect that person's ability to perform the
work.
In awarding contracts for the purchase of work, labor, services, supplies, equipment, materials, or any
combination of the foregoing including, but not limited to, public works contracts awarded under public
bidding laws or other contracts in which public bids are not required by law, the City, its agencies,
boards, or commissions may consider the Contractor's good faith efforts to obtain participation by those
Contractors certified by the State of Indiana as a Minority Business ("MBE") or as a Women's Business
Enterprise ("WBE") as a factor in determining the lowest, responsible, responsive bidder.
In no event shall persons or entities seeking the award of a City contract be required to award a
subcontract to an MBE/WBE; however, it may not unlawfully discriminate against said WBE/MBE. A
finding of a discriminatory practice by the City's MBE/WBE Utilization Board shall prohibit that
person or entity from being awarded a City contract for a period of one (1) year from the date of such
determination, and such determination may also be grounds for terminating the contact for which the
discriminatory practice or noncompliance pertains.
7. The undersigned contractor agrees that the following nondiscrimination commitment shall be
made a part of any contract which it may henceforth enter into with the City of South Bend,
Indiana or any of its agencies, boards or commissions.
Contractor agrees not to discriminate against or intimidate any employee or applicant for employment in
the performance of this contract with privileges of employment, or any matter directly or indirectly
related to employment, because of race, religion, color, sex, gender expression, gender identity, sexual
orientation, handicap, national origin or ancestry. Breach of this provision may be regarded as material
breach of contract.
I, the undersigned bidder or agent as contractor on a public works project, understand my statutory
obligations to the use of steel products or foundry products made in the United States (I.C. 5-16-8-1). I
hereby certify that I and all subcontractors employed by me for this project will use steel products or
foundry products made in the United States on this project if awarded. I understand I have an
affirmative duty to notify the City in my bid that my proposal does not include the use of steel products
or foundry products made in the United States. I understand it is my sole obligation and responsibility to
provide a justification to the City, subject to review and approval, why the cost of United States made
steel or foundry products is unreasonable. Prior to award and upon submission of bid which does not
.,, / 5 -
use steel products or foundry products made in the United States, the City, through its director of public
works, shall make a determination if the price of United States made steel or foundry is unreasonable. I
understand that violations hereunder may result in forfeiture of contractual payments.
I hereby affirm under the penalties of perjury that the facts and information contained in the foregoing bid for public
works are true and correct.
Dated this �� day of �, 20
ServiceMaster Commercial Cleaning by G & I Ent.
Contractor/ (Firm)
Signa ure o Contrac of/Bidder or Its Agent
e
Owner, �r"4�
Printe Name and Title
Subscribed and sworn to before me this JrUAay 1 l�
My Commission Expires 0�
Pubic
County of Residence EIA
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A H I G H ICY M OTIVATE D E)crE N S 10 YO U R STAFF'
Our people® Our passion.
At ServiceMaster Clean, our personnel work as an
extension of your staff, taking pride in the job and
completing your task list the way you like, every time.
We are commiitted to monitoring each project's progress,
ensuringyour satisfaction and fueling a continuous cycle
of performance improvement.
One of our most important tools isn't a piece
of equipment —it's communication. Constant accessibility and
communication ensure that we understand your business' unique
cleaning needs.
On -site supervisors frequently and closely monitor the quality of our
work to make sure your task list is completed the same way every time.
Our comprehensive screening process ensures your business will be
serviced by the most trustworthy and qualified people.
Superior results and commitment to customers are recognized and
actively encouraged through incentive and award programs.
Training is always ongoing and our training methods themselves are
also under constant development as we take advantage of the latest
innovations to keep your business looking its best.
COMMUMCATION
ServiceMaster Clean promotes
active communication with our
customers, clarifying your cleaning
needs and providing a degree of
responsiveness unparalleled in
the industry.
On -site job togs provide
ongoing documentation of your
requests and our responses.
Regular inspections ensure
the highest level of clean and
provide constant feedback.
Our professionals are easily
accessible should a special
need arise.
ourpeople, ourprograins.
'Your business
looking its best.,
For ILoca� Servk.,e CaH
�3558052569
10 2013 ServiceMaster Clean. AUI rights reserved.
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ordinary tasks. extraordinaty service.' Clean
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ERY DAY YOUR BUSINESS WILL LOOK ITS MEW.
What we offer.
Count on ServiceMaster CleanO to enhance
your image and provide a healthy, well -kept
working environment. For over 50 years, we
have developed the most effective methods
and products to service all types of buildings
including offices, research facilities, hotels,
retail stores, hospitals, public entertainment
venues, schools and even the airline
industry. In fact, over loo,000 organizations trust ServiceMaster Clean to keep
their facilities looking great every day. Whatever your service or scheduling needs,
we can tailor a janitorial service plan just foryou.
The ServiceM,aster Clean edge,
Our teams are handpicked for their positive attitudes and commitment to doing
the job right the first time. We monitor each project's progress, ensuring your
satisfaction and fueling a continuous cycle of performance improvement.
Plus, our local businesses are backed by national resources. If specialized needs
occur, we have experts in pest control, landscape management, furniture
restoration and more, standing by.
At ServiceMaster Clean we are resutts-driven, aiming to consistently do our job
right and striving to make your job hassle -free, in addition to being committed
to your satisfaction, we're also available 24/7. If we don't meet your expectations
the first time, we'll work to correct it immediately. Let us make a customized
cleaning plan foryou.
BEYOND GIRDIWARY TASKS
After getting to know your unique
needs, we will customize our
services to make sure your facility
looks and runs great.
Our tasks may include:
Cleaning, sanitizing and
restocking in restrooms
Detailed cleaning of
high -use areas
Carpet vacuuming, deep
cleaning and stain removal
Caring for hard -surface floors
Office system cleaning
Window washing
Nearly any other cleaning
you want
For -'A service calt.
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