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HomeMy WebLinkAboutProfessional Services Agreement - EmNet LLC - City's Smart Sewers Agreement Renewal1316 COUNTY -CITY BUILDING, 227 W. JEFFERSON BOULEVARD Sou'ri-i BEND. INDIANA 46601-1830 December 12, 2017 Jon Schommer E,rnNet, LLC 121 S. Niles Avenue, Suite #22 South Bend, IN 46617 RE: Professional Services Agreement Dear Mr. Schommer: PHONE 574/235-9251 FAX 5741235-9171 The Board of Public Works, at its meeting held on December 12, 2017, approved the above referenced agreement regarding the renewal of the City's Smart Sewers agreement in the amount of $280,581.60 per year for a three (3) year contract. Enclosed please find a copy of the agreement for your records. If you have any further questions regarding this matter, please call this office at (574) 235- 9251. Sincerely, Linda M. Martin, Clerk Enclosure c: Kieran Fahey, Engineering GARY A. GiLo,r SUZANNA M. FRITZBERci ELIZABETj i A. MARADIK JAMEs A. MUELLER Ti IERESE J. DORAU Master Agreement This Master Agreement (this "Agreement"), dated as of �eC;, —, 2017 (the "Effective Date"), is by and between EmNet, LLC, an Indiana limited liability company, with offices located at 121 South Niles Avenue, Suite 22, South Bend, Indiana 46617 ("EmNet") and Board of Public Works, City of South Bend, Indiana ("Customer"), with offices located at WHEREAS, Customer wishes to procure from EmNet the system and related services described herein, and EmNet wishes to provide such system and services to Customer, each on the terms and conditions set forth in this Agreement. NOW, THEREFORE, in consideration of the mutual covenants, terms and conditions set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 1. Definitions. "Access Credentials" means any user name, identification number, password, license or security key, security token, PIN or other security code, method, technology or device used, alone or in combination, to verify an individual's identity and authorization to access and use the EmNet Services. "Action" has the meaning set forth in Section 13.1. "Agreement" has the meaning set forth in the preamble. "Authorized User" means each of the individuals authorized to use the EmNet Services pursuant to Section 3.1 and the other terms and conditions of this Agreement as identified in Schedule B attached here. "Confidential Information" has the meaning set forth in Section 10.1. "Customer" has the meaning set forth in the preamble. "Customer Data" means, other than Resultant Data, information, data and other content, in any form or medium, that is collected, downloaded or otherwise received, directly or indirectly from Customer or an Authorized User by or through the EmNet Services. "Customer Failure" has the meaning set forth in Section 4.2. "Customer Systems" means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third -party services. "Disclosing Party" has the meaning set forth in Section 10.1. "Documentation" means any manuals, instructions or other documents or materials that EmNet provides or makes available to Customer in any form or medium and which describe the functionality, components, features or requirements of the EmNet Services or EmNet Materials, including any aspect of the installation, configuration, integration, operation, use, support or maintenance thereof. "Effective Date" has the meaning set forth in the preamble. "EmNet" has the meaning set forth in the preamble. "EmNet Disabling Device" means any software, hardware or other technology, device or means (including any back door, time bomb, time out, drop dead device, software routine or other disabling device) used by EmNet or its designee to disable Customer's or any Authorized User's access to or use of the EmNet Services automatically with the passage of time or under the positive control of EmNet or its designee. "EmNet Indemnitee" has the meaning set forth in Section 13.2. "EmNet Materials" means the Service Software, Specifications, Documentation and EmNet System and any and all other information, data, documents, materials, works and other content, devices, methods, processes, hardware, software and other technologies and inventions, including any deliverables, technical or functional descriptions, requirements, plans or reports, that are provided or used by EmNet or any Subcontractor in connection with the EmNet Services or otherwise comprise or relate to the EmNet Services or EmNet System. For the avoidance of doubt, EmNet Materials include Resultant Data and any information, data or other content derived from EmNet's monitoring of Customer's access to or use of the EmNet Services, but do not include Customer Data. "EmNet Personnel" means all individuals involved in the performance of EmNet Services as employees, agents or independent contractors of EmNet or any Subcontractor. "EmNet Services" has the meaning set forth in Section 2.1. "EmNet System" means the information technology infrastructure used by or on behalf of EmNet in performing the EmNet Services, including all computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by EmNet or through the use of third -party services. "Fees" has the meaning set forth in Section 8.1. "Force Majeure Event" has the meaning set forth in Section 15.1. "Harmful Code" means any software, hardware or other technology, device or means, including any virus, worm, malware or other malicious computer code, the purpose or effect of which is to (a) permit unauthorized access to, or to destroy, disrupt, disable, distort, or otherwise harm or impede in any manner any (i) computer, software, firmware, hardware, system or network or (ii) any application or function of any of the foregoing or the security, integrity, confidentiality or use of any data Processed thereby, or (b) prevent Customer or any Authorized User from accessing or using the EmNet Services or EmNet System as intended by this Agreement. Harmful Code does not include any EmNet Disabling Device. "Indemnitee" has the meaning set forth in Section 13.3. "Indemnitor" has the meaning set forth in Section 13.3. "Initial Term" has the meaning set forth in Section 11.1. "Intellectual Property Rights" means any and all registered and unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world. "Law" means any statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree or other requirement of any federal, state, local or foreign government or political subdivision thereof, or any arbitrator, court or tribunal of competent jurisdiction. "Losses" means any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs or expenses of whatever kind, including reasonable attorneys' fees and the costs of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers. "Permitted Use" means any use of the EmNet Services by an Authorized User for the benefit of Customer solely in or for Customer's internal business operations. "Person" means an individual, corporation, partnership, joint venture, limited liability entity, governmental authority, unincorporated organization, trust, association or other entity. "Privacy and Security PolicX" has the meaning set forth in Section 71. "Process" means to take any action or perform any operation or set of operations that the EmNet Services are capable of taking or performing on any data, information or other content, including to collect, receive, input, upload, download, record, reproduce, store, organize, compile, combine, log, catalog, cross-reference, manage, maintain, copy, adapt, alter, translate or make other derivative works or improvements, process, retrieve, output, consult, use, perform, display, disseminate, transmit, submit, post, transfer, disclose or otherwise provide or make available, or block, erase or destroy, "Processing" and "Processed" have correlative meanings. "Receiving Party" has the meaning set forth in Section 10.1. "Reimbursable Expenses" has the meaning set forth in Section 8.3. "Renewal Term" has the meaning set forth in Section 11.2. "Representatives" means, with respect to a party, that party's employees, officers and legal advisors. "Resultant Data" means information, data and other content that is derived by or through the EmNet Services from Processing Customer Data and is sufficiently different from such Customer 3 Data that such Customer Data cannot be reverse engineered or otherwise identified from the inspection, analysis or further Processing of such information, data or content. "Scheduled Downtime" has the meaning set forth in Section 5. "Service Software" means the EmNet software application or applications and any third -party or other software, and all new versions, updates, revisions, improvements and modifications of the foregoing, that EmNet provides remote access to and use of as part of the EmNet Services. "Specifications" means the specifications for the EmNet Services set forth in Schedule A attached hereto. "Subcontractor" has the meaning set forth in Section 2.5. "Term" has the meaning set forth in Section 11.2. "Territory" means North America. "Third Party Materials" means materials and information, in any form or medium, including any open -source or other software, documents, data, content, specifications, products, equipment or components of or relating to the EmNet Services that are not proprietary to EmNet. 2. System and Services. 2.1 Services. Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, EmNet shall provide, or cause to be provided, the installation, maintenance and/or servicing of the EmNet System as particularly described in the attached Schedule A (the "EmNet Services") in accordance with this Agreement. The EmNet Services shall be completed within the Term. If the EmNet Services include construction -related professional services, then EmNet's time for completion of services is conditioned on the time for Customer and its contractors to complete construction not exceeding 12 months. If the actual time to complete construction exceeds the number of months indicated, then EmNet's period of service and its total compensation shall be appropriately adjusted. The EmNet Services may include hosting, managing, operating and maintaining the EmNet System for use by Customer and its Authorized Users in substantial conformity with the Specifications, except for: Scheduled Downtime in accordance with Section 5; Service downtime or degradation due to a Norte Majeure Event; any other circumstances beyond EmNet's reasonable control, including Customer's or any Authorized User's use of Third Party Materials or any use of the EmNet Services other than in compliance with the express terms of this Agreement and the Specifications; and any suspension or termination of Customer's or any Authorized Users' access to or use of the EmNet Services as permitted by this Agreement. 4 2.2 Service and System Control. Except as otherwise expressly provided in this Agreement, Customer has and will retain sole control over the operation, maintenance and management of, and all access to and use of, the Customer Systems, and sole responsibility for all access to and use of the EmNet Services and EmNet Materials by any Person by or through the Customer Systems or any other means controlled by Customer or any Authorized User, including any: (i) information, instructions or materials provided by any of them to the EmNet Services or EmNet; (ii) results obtained from any use of the EmNet Services or EmNet Materials; and (iii) conclusions, decisions or actions based on such use. 2.3 Service Representative. Each party shall, throughout the Term, maintain within its organization a service representative to serve as such party's primary point of contact for day-to-day communications, consultation and decision -making regarding the EmNet Services. Each service representative shall be responsible for providing all day-to-day consents and approvals on behalf of such party under this Agreement. Each party shall ensure its service representative has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. The parties' initial service representatives are identified in Schedule B. Each party shall use best efforts to maintain the same service representative in place throughout the Term. If either party's service representative ceases to be employed by such party or such party otherwise wishes to replace its service representative, such party shall promptly name a new service representative by written notice to the other party. 2.4 Changes. EmNet reserves the right, in its sole discretion, to make any changes to the EmNet Services and EmNet Materials that it deems necessary or useful to: (a) maintain or enhance (i) the quality or delivery of EmNet's services to its customers, (ii) the competitive strength of or market for EmNet's services or (iii) the EmNet Services' cost efficiency or performance; or (b) to comply with applicable Law. Without limiting the foregoing, either party may, at any time during the Term, request in writing changes to the EmNet Services. No requested changes will be effective unless and until memorialized in a written change order signed by both parties. 2.5 Subcontractors. EmNet may from time to time in its discretion engage third parties to perform EmNet Services (each party, a "Subcontractor"). 2.6 Suspension or Termination of EmNet Services. EmNet may, directly or indirectly, and by use of an EmNet Disabling Device or any other lawful means, suspend, terminate or otherwise deny Customer's, any Authorized User's or any other Person's access to or use of all or any part of the EmNet Services or EmNet Materials, without incurring any resulting obligation or liability, if: (a) EmNet receives a judicial or other governmental demand or order, subpoena or law enforcement request that expressly or by reasonable implication requires EmNet to do so; or (b) EmNet believes, in its sole discretion, that: (i) Customer or any Authorized User has failed to comply with, any material term of this Agreement, or accessed or used the EmNet Services beyond the scope of the rights granted or for a purpose not authorized under this Agreement or in any manner that does not comply with any instruction or requirement of the Specifications; (ii) Customer or any Authorized User is, has been, or is likely to be involved in any fraudulent, misleading or unlawful activities relating to or in connection with any of the EmNet Services; or (iii) this Agreement expires or is terminated. This Section 2.6 does not limit any of EmNet's other rights or remedies, whether at law, in equity or under this Agreement. 5 3. Authorization and Customer Restrictions. 3.1 Authorization. Subject to and conditioned on Customer's payment of the Fees and compliance and performance in accordance with all other terms and conditions of this Agreement, EmNet hereby authorizes Customer to access and use, solely in the Territory and during the Term, the EmNet Services and such EmNet Materials as EmNet may supply or make available to Customer solely for the Permitted Use by and through Authorized Users in accordance with the Specifications, and the conditions and limitations set forth in this Agreement. This authorization is non-exclusive and non -transferable. 3.2 Reservation of Rights. Nothing in this Agreement grants any right, title or interest in or to (including any license under) any Intellectual Property Rights in or relating to, the EmNet Services, EmNet Materials or Third Party Materials, whether expressly, by implication, estoppel or otherwise. All rights, title and interest in and to the EmNet Services, the EmNet Materials and the Third Party Materials are and will remain with EmNet and the respective rights holders in the Third Party Materials. 3.3 Authorization Limitations and Restrictions. Customer shall not, and shall not permit any other Person to, access or use the EmNet Services or EmNet Materials except as expressly permitted by this Agreement and, in the case of Third -Party Materials, the applicable third -party license agreement. For purposes of clarity and without limiting the generality of the foregoing, Customer shall not, except as this Agreement expressly permits: copy, modify or create derivative works or improvements of the EmNet Services or EmNet Materials; rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available any EmNet Services or EmNet Materials to any Person, including on or in connection with the internet or any time-sharing, service bureau, software as a service, cloud or other technology or service; reverse engineer, disassemble, decompile, decode, adapt or otherwise attempt to derive or gain access to the source code of the EmNet Services or EmNet Materials, in whole or in part; bypass or breach any security device or protection used by the EmNet Services or EmNet Materials or access or use the EmNet Services or EmNet Materials other than by an Authorized User through the use of his or her own then valid Access Credentials; input, upload, transmit or otherwise provide to or through the EmNet Services or EmNet System, any information or materials that are unlawful or injurious, or contain, transmit or activate any Harmful Code; damage, destroy, disrupt, disable, impair, interfere with or otherwise impede or harm in any manner the EmNet Services, EmNet System or EmNet's provision of EmNet Services to any third party, in whole or in part; re remove, delete, alter or obscure any trademarks, Specifications, Documentation, warranties or disclaimers, or any copyright, trademark, patent or other intellectual property or proprietary rights notices from any EmNet Services or EmNet Materials, including any copy thereof, access or use the EmNet Services or EmNet Materials in any manner or for any purpose that infringes, misappropriates or otherwise violates any Intellectual Property Right or other right of any third party (including by any unauthorized access to, misappropriation, use, alteration, destruction or disclosure of the data of any other EmNet customer), or that violates any applicable Law; access or use the EmNet Services or EmNet Materials for purposes of competitive analysis of the EmNet Services or EmNet Materials, the development, provision or use of a competing software service or product or any other purpose that is to the EmNet's detriment or commercial disadvantage; access or use the EmNet Services or EmNet Materials in, or in association with, the design, construction, maintenance, operation of any hazardous environments, systems or applications, any safety response systems or other safety -critical applications, or any other use or application in which the use or failure of the EmNet Services could lead to personal injury or severe physical or property damage; or otherwise access or use the EmNet Services or EmNet Materials beyond the scope of the authorization granted under Section 3.1. 4. Customer Obligations, 4.1 Customer Systems and Cooperation. Customer shall at all times during the Term: (a) set up, maintain and operate in good repair and in accordance with the Specifications all Customer Systems on or through which the EmNet Services are accessed or used; (b) provide EmNet Personnel with such access to Customer's premises and Customer Systems as is necessary for EmNet to perform the EmNet Services in accordance with the Specifications; and (c) provide all cooperation and assistance as EmNet may reasonably request to enable EmNet to exercise its rights and perform its obligations under and in connection with this Agreement. 4.2 Effect of Customer Failure or Delay. EmNet is not responsible or liable for any delay or failure of performance caused in whole or in part by Customer's delay in performing, or failure to perform, any of its obligations under this Agreement (each, a "Customer Failure"). 4.3 Corrective Action and Notice. If Customer becomes aware of any actual or threatened activity prohibited by Section 3.3, Customer shall, and shall cause its Authorized Users to, immediately: (a) take all reasonable and lawful measures within their respective control that are necessary to stop the activity or threatened activity and to mitigate its effects (including, where applicable, by discontinuing and preventing any unauthorized access to the EmNet Services and EmNet Materials and permanently erasing from their systems and destroying any data to which any of them have gained unauthorized access); and (b) notify EmNet of any such actual or threatened activity. 5. Scheduled Downtime. EmNet will use commercially reasonable efforts to give Customer at least 24 hours prior notice of all scheduled outages of the EmNet Services ("Scheduled Downtime"). 7 6. Data Backup. The EmNet Services do not replace the need for Customer to maintain regular data backups or redundant data archives. EMNET HAS NO OBLIGATION OR LIABILITY FOR ANY LOSS, ALTERATION, DESTRUCTION, DAMAGE, CORRUPTION OR RECOVERY OF CUSTOMER DATA. 7. Security. 7.1 EmNet System and Security Obligations. EmNet will employ security measures in accordance with EmNet's data privacy and security policy as amended from time to time, ("Privacy and Security Policy"). 7.2 Data Breach Procedures. EmNet maintains a data breach plan in accordance with the criteria set forth in EmNet's Privacy and Security Policy and shall implement the procedures required under such data breach plan on the occurrence of a "Data Breach" (as defined in such plan). 7.3 Customer Control and Responsibility. Customer has and will retain sole responsibility for: (a) all Customer Data, including its content and use; (b) all information, instructions and materials provided by or on behalf of Customer or any Authorized User in connection with the EmNet Services; (c) Customer's information technology infrastructure, including computers, software, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third -party services ("Customer Systems"); (d) the security and use of Customer's and its Authorized Users' Access Credentials; and (e) all access to and use of the EmNet Services and EmNet Materials directly or indirectly by or through the Customer Systems or its Authorized Users' Access Credentials, with or without Customer's knowledge or consent, including all results obtained from, and all conclusions, decisions and actions based on, such access or use. 7.4 Access and Security. Customer shall employ all physical, administrative and technical controls, screening and security procedures and other safeguards necessary to: (a) securely administer the distribution and use of all Access Credentials and protect against any unauthorized access to or use of the EmNet Services; and (b) control the content and use of Customer Data, including the uploading or other provision of Customer Data for Processing by the EmNet Services. 8. Fees; Payment Terms. 8.1 Fees. Customer shall pay EmNet the fees set forth in Schedule A ("Fees") in accordance with this Section 8. 8.2 Fee Increases. EmNet may increase Fees after the first contract year of the Initial Term by providing written notice to Customer at least 60 calendar days prior to the commencement of that contract year, and Schedule A will be deemed amended accordingly. 8.3 Reimbursable Expenses. Customer shall reimburse EmNet for out-of-pocket expenses incurred by EmNet in connection with performing the EmNet Services ("Reimbursable Expenses"). 8.4 Taxes. All Fees and other amounts payable by Customer under this Agreement are exclusive of taxes and similar assessments. Customer is responsible for all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental or regulatory authority on any amounts payable by Customer hereunder, other than any taxes imposed on EmNet's income. 8.5 Pam. Customer shall pay all Fees and Reimbursable Expenses on or prior to the due date set forth in Schedule A. Customer shall make all payments hereunder in US dollars by ACH or other immediately available funds. Customer shall make payments to the address or account specified in Schedule A or such other address or account as EmNet may specify in writing from time to time. 8.6 Late Payment. If Customer fails to make any payment when due then, in addition to all other remedies that may be available: EmNet may charge interest on the past due amount at the rate of 1.5% per month calculated daily and compounded monthly or, if lower, the highest rate permitted under applicable Law; Customer shall reimburse EmNet for all costs incurred by EmNet in collecting any late payments or interest, including attorneys' fees, court costs and collection agency fees; and if such failure continues for 5 days following written notice thereof, EmNet may suspend performance of the EmNet Services until all past due amounts and interest thereon have been paid, without incurring any obligation or liability to Customer or any other Person by reason of such suspension. 8.7 No Deductions or Setoffs. All amounts payable to EmNet under this Agreement shall be paid by Customer to EmNet in full without any setoff, recoupment, counterclaim, deduction, debit or withholding for any reason (other than any deduction or withholding of tax as may be required by applicable Law). 9. Intellectual Prooertv Riahts. 9.1 EmNet Services and EmNet Materials. All right, title and interest in and to the EmNet Services and EmNet Materials, including all Intellectual Property Rights therein, are and will remain with EmNet and the respective rights holders in the Third -Party Materials. Customer has no right, license or authorization with respect to any of the EmNet Services or EmNet Materials (including Third -Party Materials) except as expressly set forth in Section 3.1 or the applicable third -party license, in each case subject to Section 3.3 All other rights in and to the EmNet Services and EmNet Materials (including Third -Party Materials) are expressly reserved by EmNet and the respective third - party licensors. In furtherance of the foregoing, Customer hereby unconditionally and irrevocably grants to EmNet an assignment of all right, title and interest in and to the Resultant Data, including all Intellectual Property Rights relating thereto. 9.2 Customer Data. As between Customer and EmNet, Customer is and will remain the sole and exclusive owner of all right, title and interest in and to all Customer Data, including all Intellectual Property Rights relating thereto, subject to the rights and permissions granted in Section 9.3. 9.3 Consent to Use Customer Data. Customer hereby irrevocably grants all such rights and permissions in or relating to Customer Data to EmNet, its Subcontractors and the EmNet Personnel. 10. Confidentiality. E 10.1 Confidential Information. In connection with this Agreement each party (as the "Disclosing Party") may disclose or make available Confidential Information to the other party (as the "Receiving Party"). Subject to Section 10.2, "Confidential Information" means information in any form or medium (whether oral, written, electronic or other) that the Disclosing Party considers confidential or proprietary, including information consisting of or relating to the Disclosing Party's technology, trade secrets, know-how, business operations, plans, strategies, customers, flow rates and related data and pricing, and information with respect to which the Disclosing Party has contractual or other confidentiality obligations, in each case whether or not marked, designated or otherwise identified as "confidential". Without limiting the foregoing: all EmNet Materials and the terms of this Agreement are the Confidential Information of EmNet. 10.2 Exclusions. Confidential Information does not include information that the Receiving Party can demonstrate by written or other documentary records: (a) was rightfully known to the Receiving Party without restriction on use or disclosure prior to such information's being disclosed or made available to the Receiving Party in connection with this Agreement; (b) was or becomes generally known by the public other than by the Receiving Party's or any of its Representatives' noncompliance with this Agreement; (c) was or is received by the Receiving Party on a non -confidential basis from a third party that was not or is not, at the time of such receipt, under any obligation to maintain its confidentiality; or (d) the Receiving Party can demonstrate by written or other documentary records was or is independently developed by the Receiving Party without reference to or use of any Confidential Information. 10.3 Protection of Confidential Information. As a condition to being provided with any disclosure of or access to Confidential Information, the Receiving Party small during the Term and for a period of 3 years thereafter: not access or use Confidential Information other than as necessary to exercise its rights or perform its obligations under and in accordance with this Agreement; except as may be permitted by and subject to its compliance with Section 10.4, not disclose or permit access to Confidential Information other than to its Representatives who: (i) need to know such Confidential Information for purposes of the Receiving Party's exercise of its rights or performance of its obligations under and in accordance with this Agreement; (ii) have been informed of the confidential nature of the Confidential Information and the Receiving Party's obligations under this Section 10.3; and (iii) are bound by confidentiality and restricted use obligations at least as protective of the Confidential Information as the terms set forth in this Section 10.3; safeguard the Confidential Information from unauthorized use, access or disclosure using at least the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care; and ensure its Representatives' compliance with, and be responsible and liable for any of its Representatives' non-compliance with, the terms of this Section 10. 10.4 Compelled Disclosures. If the Receiving Party or any of its Representatives is compelled by applicable Law to disclose any Confidential Information then, to the extent permitted by applicable Law, the Receiving Party shall: (a) promptly, and prior to such disclosure, notify the Disclosing Party 10 in writing of such requirement so that the Disclosing Party can seek a protective order or other remedy or waive its rights under Section 10.3; and (b) provide reasonable assistance to the Disclosing Party in opposing such disclosure or seeking a protective order or other limitations on disclosure. If the Disclosing Party waives compliance or, after providing the notice and assistance required under this Section 10.4, the Receiving Party remains required by Law to disclose any Confidential Information, the Receiving Party shall disclose only that portion of the Confidential Information that, on the advice of the Receiving Party's outside legal counsel, the Receiving Party is legally required to disclose. 11. Term and Termination. 11.1 Initial Term. The initial term of this Agreement commences as of the Effective Date and, unless terminated earlier pursuant any of the Agreement's express provisions, will continue in effect until 36 months from such date (the "Initial Term"). 11.2 Renewal. This Agreement will automatically renew for successive 12 month terms unless earlier terminated pursuant to this Agreement's express provisions or either party gives the other party written notice of non -renewal at least 60 days prior to the expiration of the then -current term (each a "Renewal Term" and, collectively, together with the Initial Term, the "Term"). IL 3 Termination. In addition to any other express termination right set forth elsewhere in this Agreement: EmNet may terminate this Agreement, effective on written notice to Customer, if Customer: (i) fails to pay any amount when due hereunder, and such failure continues more than 10 days after EmNet's delivery of written notice thereof, (ii) breaches any of its obligations under Section 3.3 (Use Limitations and Restrictions) or Section 10 (Confidentiality), (iii) upon seven days written notice if Customer demands that EmNet furnish or perform services contrary to EmNet's responsibilities as a licensed professional, or (iv) upon seven days written notice if the EmNet Services are delayed for more than 90 days for reasons beyond EmNet's control. either party may terminate this Agreement, effective on written notice to the other party, if the other party materially breaches this Agreement, and such breach: (i) is incapable of cure; or (ii) being capable of cure, remains uncured 30 days after the non -breaching party provides the breaching party with written notice of such breach; and either party may terminate this Agreement, effective immediately upon written notice to the other party, if the other party: (i) becomes insolvent or is generally unable to pay, or fails to pay, its debts as they become due; (ii) files or has filed against it, a petition for voluntary or involuntary bankruptcy or otherwise becomes subject, voluntarily or involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency Law; (iii) makes or seeks to make a general assignment for the benefit of its creditors; or (iv) applies for or has appointed a receiver, trustee, custodian or similar agent appointed by order of any court of competent jurisdiction to take charge of or sell any material portion of its property or business. 11.4 Effect of Expiration or Termination. Upon any expiration or termination of this Agreement, except as expressly otherwise provided in this Agreement: 11 all rights, licenses, consents and authorizations granted by either party to the other hereunder will immediately terminate; EmNet shall immediately cease all use of any Customer Data or Customer's Confidential Information and (i) promptly return to Customer, or at Customer's written request destroy, all documents and tangible materials containing, reflecting, incorporating or based on Customer Data or Customer's Confidential Information; and (ii) permanently erase all Customer Data and Customer's Confidential Information from all systems EmNet directly or indirectly controls, provided that, for clarity, EmNet's obligations under this Section 0 do not apply to any Resultant Data; Customer shall immediately cease all use of any EmNet Services or EmNet Materials and (i) within 10 days return to EmNet, or at EmNet's written request destroy, all documents and tangible materials containing, reflecting, incorporating or based on any EmNet Materials or EmNet's Confidential Information; (ii) permanently erase all EmNet Materials and EmNet's Confidential Information from all systems Customer directly or indirectly controls; and (iii) certify to EmNet in a signed written instrument that it has complied with the requirements of this Section 0; Notwithstanding anything to the contrary in this Agreement, with respect to information and materials then in its possession or control: (i) the Receiving Party may retain the Disclosing Party's Confidential Information, and (ii) EmNet may retain Customer Data; provided that in the case of each of subclause (i) such Confidential Information is in its then current state and solely to the extent and for so long as required by applicable Law; (ii) EmNet may also retain Customer Data in its backups, archives and disaster recovery systems until such Customer Data is deleted in the ordinary course; and (iii) all information and materials described in this Section 0 will remain subject to all confidentiality, security and other applicable requirements of this Agreement; and EmNet may disable all Customer and Authorized User access to the EmNet Services and EmNet Materials. 11.5 Surviving Terms. The provisions set forth in the following sections, and any other right or obligation of the parties in this Agreement that, by its nature, should survive termination or expiration of this Agreement, will survive any expiration or termination of this Agreement: Section 3.3, Section 10, Section 11.4, this Section 11.5, Section 12, Section 13, Section 14 and Section 16. 12, Representations and Warranties; Standard of Care, Insurance. 12.1 Mutual Representations and Warranties. Each party represents and warrants to the other party that: it is duly organized, validly existing and in good standing as a legal entity under the Laws of the jurisdiction of its incorporation, organization or formation; it has the full right, power and authority to enter into and perform its obligations and grant the rights, licenses, consents and authorizations it grants or is required to grant under this Agreement; the execution of this Agreement by its representative whose signature is set forth at the end of this Agreement has been duly authorized by all necessary corporate or organizational action of such party; and 12 when executed and delivered by both parties, this Agreement will constitute the legal, valid and binding obligation of such party, enforceable against such party in accordance with its terms. 12.2 Additional Customer Representations,.Warranties and Covenants. Customer represents, warrants and covenants to EmNet that Customer owns or otherwise has and will have the necessary rights and consents in and relating to the Customer Data so that, as received by EmNet and Processed in accordance with this Agreement, they do not and will not infringe, misappropriate or otherwise violate any Intellectual Property Rights, or any privacy or other rights of any third party or violate any applicable Law. 12.3 DISCLAIMER OF WARRANTIES. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTION 12.1 AND SECTION 12.2, ALL EMNET SERVICES AND EMNET MATERIALS ARE PROVIDED "AS IS" AND EMMET HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHER, AND EMNET SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON -INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, EMNET MAKES NO WARRANTY OF ANY KIND THAT THE EMNET SERVICES OR EMNET MATERIALS, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER'S OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE OR ERROR FREE. ALL THIRD -PARTY MATERIALS ARE PROVIDED "AS IS" AND ANY REPRESENTATION OR WARRANTY OF OR CONCERNING ANY THIRD PARTY MATERIALS IS STRICTLY BETWEEN CUSTOMER AND THE THIRD -PARTY OWNER OR DISTRIBUTOR OF THE THIRD -PARTY MATERIALS, 12.4 Standard of Care. The standard of care for all EmNet Services performed or furnished by EmNet under this Agreement will be the care and skill ordinarily used by members of the profession practicing under similar circumstances at the same time and in the same locality. Subject to the foregoing standard of care, EmNet and its agents and consultants may use or rely upon design elements and information ordinarily or customarily furnished by others, including, but not limited to, specialty contractors, manufacturers, suppliers, and the publishers of technical standards. EmNet shall not at any time supervise, direct, control, or have authority over any of Customer's work, nor shall EmNet have authority over or be responsible for the means, methods, techniques, sequences, or procedures of construction selected or used by any contractor retained by the Customer, or the safety precautions and programs incident thereto, for security or safety at the location of the provision of any EmNet Services, nor for any failure of a contractor to comply with laws and regulations applicable to such contractor's furnishing and performing of its work. EmNet neither guarantees the performance of any contractor nor assumes responsibility for any contractor's failure to furnish and perform its work in accordance with the contract between 13 Customer and such contractor. EmNet is not responsible for variations between actual construction bids or costs and EmNet's opinions or estimates regarding construction costs. EmNet shall not be responsible for the acts or omissions of any contractor, subcontractor, or supplier, or of any of their agents or employees or of any other persons (except EmNet's own employees and subcontractors) or otherwise furnishing or performing any construction work; or for any decision made regarding the construction contract requirements, or any application, interpretation, or clarification of the construction contract other than those made by EmNet. 13. Indemnification, 13.1 EmNet Indemnification. EmNet shall indemnify, defend and hold harmless Customer from and against any and all Losses incurred by Customer arising out of or relating to any claim, suit, action or proceeding (each, an "Action") by a third party to the extent that such Losses arise from any allegation in such Action that Customer's use of the EmNet Services (excluding Customer Data and Third Party Materials) in compliance with this Agreement (including the Specifications) infringes a U.S. Intellectual Property Right. The foregoing obligation does not apply to any Action or Losses arising out of or relating to any: access to or use of the EmNet Services or EmNet Materials in combination with any hardware, system, software, network or other materials or service not provided or authorized in writing by EmNet; modification of the EmNet Services or EmNet Materials other than: (i) by or on behalf of EmNet; or (ii) with EmNet's written approval in accordance with EmNet's written specification; failure to timely implement any modifications, upgrades, replacements or enhancements made available to Customer by or on behalf of EmNet; or act, omission or other matter described in Section 0, Section 0, Section 0 or Section 0, whether or not the same results in any Action against or Losses by any EmNet Indemnitee. 13.2 Customer Indemnification. Customer shall indemnify, defend and hold harmless EmNet and its officers, directors, employees, agents, successors and assigns (each, a "EmNet Indemnitee") from and against any and all Losses incurred by such EmNet Indemnitee in connection with any Action by a third party (other than an Affiliate of a EmNet Indemnitee) that arises out of or relates to any: Customer Data, including any Processing of Customer Data by or on behalf of EmNet in accordance with this Agreement; any other materials or information (including any documents, data, specifications, software, content or technology) provided by or on behalf of Customer or any Authorized User, including EmNet's compliance with any specifications or directions provided by or on behalf of Customer or any Authorized User to the extent prepared without any contribution by EmNet; allegation of facts that, if true, would constitute Customer's breach of any of its representations, warranties, covenants or obligations under this Agreement; 14 negligence or more culpable act or omission (including recklessness or willful misconduct) by Customer, any Authorized User, or any third party on behalf of Customer or any Authorized User, in connection with this Agreement; the modification of any alert setting or notification that is modified by or at the request of Customer. 13.3 Indemnification Procedure. Each party shall promptly notify the other party in writing of any Action for which such party believes it is entitled to be indemnified pursuant to Section 13.1 or Section 13.2, as the case may be. The party seeking indemnification (the "Indemnitee") shall cooperate with the other party (the "Indemnitor") at the Indemnitor's sole cost and expense. The Indemnitor shall immediately take control of the defense and investigation of such Action and shall employ counsel reasonably acceptable to the Indemnitee to handle and defend the same, at the Indemnitor's sole cost and expense. The Indemnitee's failure to perform any obligations under this Section 13.3 will not relieve the Indemnitor of its obligations under this Section 13 except to the extent that the Indemnitor can demonstrate that it has been materially prejudiced as a result of such failure. The Indemnitee may participate in and observe the proceedings at its own cost and expense with counsel of its own choosing. 14. Limitations of Liability. 14.1 EXCLUSION OF DAMAGES. IN NO EVENT WILL EMNET OR ANY OF ITS LICENSORS, SERVICE PROVIDERS OR SUPPLIERS BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, FOR ANY: (a) LOSS OF PRODUCTION, USE, BUSINESS, REVENUE OR PROFIT OR DIMINUTION IN VALUE; (b) IMPAIRMENT, INABILITY TO USE OR LOSS, INTERRUPTION OR DELAY OF THE EMNET SERVICES, (c) LOSS, DAMAGE, CORRUPTION OR RECOVERY OF DATA, OR BREACH OF DATA OR SYSTEM SECURITY, OR (d) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER SUCH PERSONS WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. 14.2 CAP ON MONETARY LIABILITY. IN NO EVENT WILL THE COLLECTIVE AGGREGATE LIABILITY OF EMNET AND ITS LICENSORS, SERVICE PROVIDERS AND SUPPLIERS UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, EXCEED THE AMOUNT OF FEES RECEIVED BY EMNET UNDER THIS AGREEMENT. THE FOREGOING LIMITATION APPLIES NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. 15. Force Majeure. 15 15.1 No Breach or Default. In no event will EmNet be liable or responsible to Customer, or be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement, when and to the extent such failure or delay is caused by any circumstances beyond EmNet's reasonable control (a "Force Majeure Event"), including acts of God, flood, fire, earthquake or explosion, war, terrorism, invasion, riot or other civil unrest, embargoes or blockades in effect on or after the date of this Agreement, national or regional emergency, strikes, labor stoppages or slowdowns or other industrial disturbances, passage of Law or any action taken by a governmental or public authority, including imposing an embargo, export or import restriction, quota or other restriction or prohibition or any complete or partial government shutdown, or national or regional shortage of adequate power or telecommunications or transportation. Either party may terminate this Agreement if a Force Majeure Event continues substantially uninterrupted for a period of 30 days or more. 15.2 Affected Party Obligations. In the event of any failure or delay caused by a Force Majeure Event, EmNet shall give prompt written notice to Customer stating the period of time the occurrence is expected to continue and use commercially reasonable efforts to end the failure or delay and minimize the effects of such Force Majeure Event. 16. Miscellaneous. 16.1 Further Assurances. Upon a party's reasonable request, the other party shall, at the requesting party's sole cost and expense, execute and deliver all such documents and instruments, and take all such further actions, necessary to give full effect to this Agreement. 16.2 Relationship of the Parties. The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever. 16.3 Public Announcements. Neither party shall issue or release any announcement, statement, press release or other publicity or marketing materials relating to this Agreement or otherwise use the other party's trademarks, service marks, trade names, logos, domain names or other indicia of source, affiliation or sponsorship, in each case, without the prior written consent of the other party, which consent shall not be unreasonably withheld, conditioned or delayed, provided, however, that EmNet may, without Customer's consent, include Customer's name in its lists of EmNet's current or former customers of EmNet in promotional and marketing materials. 16.4 Notices. All notices, requests, consents, claims, demands, waivers and other communications under this Agreement have binding legal effect only if in writing and addressed to a party as set forth in the introductory paragraph above (or to such other address or such other person that such party may designate from time to time in accordance with this Section 16.4). Notices sent in accordance with this Section 16.4 will be deemed effectively given: (a) when received, if delivered by hand, with signed confirmation of receipt; (b) when received, if sent by a nationally recognized overnight courier, signature required; and (c) on the 51h day after the date mailed by certified or registered mail, return receipt requested, postage prepaid. 16 16,5 Interpretation. For purposes of this Agreement: (a) the words "include," "includes" and "including" are deemed to be followed by the words "without limitation"; (b) the word "or" is not exclusive; (c) the words "herein," "hereof," "hereby," "hereto" and "hereunder" refer to this Agreement as a whole; (d) words denoting the singular have a comparable meaning when used in the plural, and vice -versa; and (e) words denoting any gender include all genders. Unless the context otherwise requires, references in this Agreement: (x) to sections, exhibits, schedules, attachments and appendices mean the sections of, and exhibits, schedules, attachments and appendices attached to, this Agreement; (y) to an agreement, instrument or other document means such agreement, instrument or other document as amended, supplemented and modified from time to time to the extent permitted by the provisions thereof; and (z) to a statute means such statute as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. The parties intend this Agreement to be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. The exhibits, schedules, attachments and appendices referred to herein are an integral part of this Agreement to the same extent as if they were set forth verbatim herein. 16.6 Headings. The headings in this Agreement are for reference only and do not affect the interpretation of this Agreement. 16.7 Entire Agreement. This Agreement, constitutes the sole and entire agreement of the parties with respect to the subject matter of this Agreement and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to such subject matter. 16.8 Assignment. Customer shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law or otherwise, without EmNet's prior written consent, which consent EmNet may give or withhold in its sole discretion, For purposes of the preceding sentence, and without limiting its generality, any merger, consolidation or reorganization involving Customer (regardless of whether Customer is a surviving or disappearing entity) will be deemed to be a transfer of rights, obligations or performance under this Agreement for which EmNet's prior written consent is required. No delegation or other transfer will relieve Customer of any of its obligations or performance under this Agreement. Any purported assignment, delegation or transfer in violation of this Section 16.8 is void, This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns. 16.9 No Third -party Beneficiaries. This Agreement is for the sole benefit of the parties hereto and their respective permitted successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other Person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this Agreement. 16.10 Amendment and Modification,• Waiver. No amendment to or modification of this Agreement is effective unless it is in writing and signed by an authorized representative of each party. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, 17 remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. 16.11 Severability. If any provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal or unenforceable, the parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the parties as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible. 16.12 Governing Law; Submission to Jurisdiction. This Agreement is governed by and construed in accordance with the internal laws of the State of Indiana without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of Indiana. Any legal suit, action or proceeding arising out of or related to this Agreement or the licenses granted hereunder shall be instituted exclusively in the federal courts of the United States or the courts of the State of Indiana in each case located in the city of South Bend and County of Saint Joseph, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding. Service of process, summons, notice or other document by mail to such party's address set forth herein shall be effective service of process for any suit, action or other proceeding brought in any such court. 16.13 Waiver of Jury Trial. Each party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal action arising out of or relating to this Agreement or the transactions contemplated hereby. 16.14 Equitable Relief. Each party acknowledges and agrees that a breach or threatened breach by such party of any of its obligations under Section 10 or, in the case of Customer, Section 3.3, or Section 4.3, would cause the other party irreparable harm for which monetary damages would not be an adequate remedy and agrees that, in the event of such breach or threatened breach, the other party will be entitled to equitable relief, including a restraining order, an injunction, specific performance and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity or otherwise. 16.15 Attorneys' Fees. In the event that any action, suit, or other legal or administrative proceeding is instituted or commenced by either party hereto against the other party arising out of or related to this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and court costs from the non -prevailing party. 16.16 Counterparts. This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile, e-mail or other means of electronic transmission is deemed to have the same legal effect as delivery of an original signed copy of this Agreement. 18 [SIGNATURE PAGE FOLLOWS] 19 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written. EmNet, LLC By Name_: L . k(om T8 — Title: �� — BY Name: Title: MC SCHEDULE A SERVICES AND FEES Section 1. Monthly Service. EmNet shall perform the routine maintenance and/or repair services listed below on the EmNet System for monitoring locations listed in Attachment "A", entitled "Monitoring Location Schedule," attached hereto and by this reference incorporated as part of this Schedule A. The services shall include provisions for the virtual website, and physical site to maintain the System (including dashboard, website access, Hosting Services, connection fees and all labor for parts, and field equipment). (a) Hosted Services. EmNet shall maintain a database containing all the data collected by the monitors for the past three (3) years. EmNet will give the Customer access to the data through two (2) methods: a web site portal and a database account. EmNet shall maintain the user dashboard in its current state. If changes to the dashboard are requested by Customer, such changes would be an Excluded Service. (b) Routine Telemetry Equipment Repair and Maintenance Services: EmNet on a scheduled monthly basis will perform repair and maintenance services necessary to keep the telemetry equipment operating in accordance with manufacturer's design specifications. These services will be performed as required both in the field and from EmNet. Work will be completed during normal EmNet business hours. The specific services to be provided by EmNet include: (i) General telemetry equipment maintenance including battery replacement (EmNet will replace batteries when batteries' voltages are 'critical' on the diagnostic evaluation). (ii) Repair of electronic failure internal to the telemetry equipment; (iii) Repair of communication link failure internal to the telemetry equipment; and (iv) Repair or replacement of telemetry related circuit boards, internal electronics, connectors, wiring, chasquis, manhole cover, and miscellaneous items as required. EmNet shall maintain client related WE13forms which documents all EmNet maintenance and diagnostics performed. System Specifications: EmNet will monitor the telemetry system -wide uptime daily. EmNet shall take action to address problems concerning control valve locations in no more than three (3) working days from the date that EmNet receives notice of the underlying issue. For all other monitoring locations, EmNet shall take action to address problems in no more than five (5) working days from the date that EmNet receives notice of the underlying issue. »»>EmNet shall exclude from the uptime calculation defined in Section I, monitoring locations under maintenance and repair due to no fault of EmNet (e.g. loss of power, node removed for Customer activities/construction, and third -party maintenance). Liquidated damages will be linked to EmNet uptime performance per monitoring location per year. EmNet will achieve 95% telemetry uptime for critical monitoring locations. Critical monitoring locations are defined as outfall, model and interceptor nodes. All other nodes are non -critical. EmNet will achieve 85% telemetry uptime for non -critical monitoring locations. A monthly report with the invoice will be 21 submitted by EmNet that shows telemetry node uptime. The price for Monthly Services is set forth in Attachment "B". If EmNet meets the respective 85% non -critical node and 95% critical node uptime guarantee then this amount will be billed in full each month. If the above uptime guarantee is not met, then EmNet will only bill for the percentage of data that is available to the Owner. However, EmNet will not be penalized if: a. Any sensor monitoring location or associated equipment is removed at the direction of Owner. b. Any sensor monitoring location associated with line powered equipment has the electric power disconnected by the Owner, electric company, or any other third party. c. Downtime is due to repairs or modifications executed by action of the Owner, its employees, agents, contractors or invitees. d. Downtime is due to events beyond EmNet's control such as, but not limited to, vandalism, construction by others that cut electric lines, unusually heavy debris that destroys or otherwise disables sensors, sensor or monitor (level transducer, flow meter, or water quality sensor) function or installation failure, or acts of God (e.g., lightning strikes, etc.); (c) Project Management: The EmNet Services include the following administrative functions: (i) One (1) monthly ninety (90) minute meeting between the Customer and EmNet to review contract status and the system performance overview. (ii) Monthly data QAIQC (iii) Service scheduling and related communication (iv) Annual Summary of service from WEBforms (v) EmNet shall create, maintain, and keep updated, a document on SharePoint of all maintenance, repairs, issues that were complete in regards to the City of South Bends CSO Sites. The document must be accessible to the City of South Bend on SharePoint for review, issues and updates. (d) On -Call Maintenance Service: EmNet will perform the following `On -Call Maintenance' as requested by the Customer. The total cost in time and materials for `On -Call Maintenance' shall not exceed an average of $4,769.00 per each calendar month. All materials purchased by the Customer with `On -Call Maintenance' shall remain the property of the Customer. Any service provided by EmNet beyond the allocated `On -Call Maintenance' will fall under `Excluded Services'. EmNet will keep and maintain all documentation related to `On -Call Maintenance'. The following services and equipment may be considered part of `On -Call Maintenance': repair process. (i) Changes or alterations in specifications; (ii) Painting, refinishing or furnishing materials; and (iii) Installation, moving or removing of equipment unless required as part of the 22 The request and approval process for these On -Call Maintenance Services will be managed through a Task Order Process. An example of the task order is shown in Attachment "D". Task Orders will be relatively small in scope by design. Any potential task order that exceeds $10,000 should be handled as a separate, stand-alone project with a more detailed Scope of Work and respective budget. The Task Order process can be initiated by the Customer or EmNet. The Task Order will require approval by both the Customer and EmNet to be valid. (e) Review of maintenance practices: The maintenance regime as detailed in this schedule may be altered upon the agreement of both parties. 23 Section II. Excluded Services (a) The following equipment and services shall be excluded from the monthly maintenance and repair service agreement if they exceed the allocated quota for `On -Call Maintenance': (i) Communication and electrical lines external to the equipment; (ii) Changes or alterations in specifications; (iii) Painting, refinishing, or furnishing materials; (iv) Installation, moving, or removing of equipment unless required as part of the repair process; (v) Repairs made necessary by action of the Customer, its employees, agents, contractors or invitees; (vi) Any changes to sensor equipment by the Customer that affects the telemetry, including periodic sensor calibration; (vii) Repairs made necessary due to attempts by the Customer to repair or maintain EmNet's equipment unless authorized by EmNet; (viii) Maintenance and repairs to equipment not specifically identified in "Attachment A", "Monitoring Location Schedule"; (ix) Service during holidays or weekends, or service not covered by this Agreement. Holidays are defined as New Year's Day, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day; (x) Maintenance and repairs made necessary due to events beyond EmNet's control such as, but not limited to, vandalism, construction by others that cut electric lines, unusually heavy debris that destroys or otherwise disables sensors, sensor or monitor (level transducer, flow meter, or water quality sensor) function or installation failure, or acts of God (e.g., lightning strikes, etc.); (b) Excluded Services requested of EmNet outside of this Scope of Work will be billed by EmNet on a time and material basis. EmNet does not perform any work requiring confined space entry. Section III. Fees EmNet shall prepare invoices for the EmNet Services in accordance with its standard invoicing practices and submit the invoices to Customer on a monthly basis. Invoices are due and payable within 30 days of receipt. In addition, EmNet may, after giving seven days written notice to Customer, suspend all EmNet Services under this Agreement until EmNet has been paid in full all amounts due for Fees and Reimbursable Expenses and other related charges. Customer waives any and all non -disputed claims against EmNet for any such suspension. All payments should to EmNet, LLC and mailed to: EmNet, LLC, Attn: Kellie Culp 121 S. Niles Ave South Bend, IN 46617 ATTACHMENT A MONITORING LOCATION SCHEDULE Real Time Decision Support System REV date: 4/28/17 120 Sensor Monitoring Locations Sensor Monitoring Location Table: This Sensor Monitoring Location table identifies the monitoring locations covered by the Agreement between the Owner of South Bend and EmNet, LLC. Name SensTypel SensType2 SensType3 SensType4 Descr CSO 044 Valve C.1.2 Position No Sensor No Sensor No Sensor CSO 044 CSO 027 Valve CSO 028 Valve CSO 027 and C.10.1 Position Position No Sensor No Sensor CSO 028 CSO 014 Valve C.13.1 Position No Sensor No Sensor No Sensor CSO 014 CSO 004 Valve C.3b.l Position No Sensor No Sensor No Sensor CSO 004 CSO 003 Valve C.3b.2 Position No Sensor No Sensor No Sensor CSO 003 CSO 025 Valve C.8.2 Position No Sensor No Sensor No Sensor CSO 025 CSO 026 Valve C.9.1 Position No Sensor No Sensor No Sensor CSO 026 G.1.1 CSO 001 Depth No Sensor No Sensor No Sensor CSO 001 G.1.2 CSO 044 Depth No Sensor No Sensor No Sensor CSO 044 Int. by CSOs 027/028 Int. by CSOs CSO 027 and G.10.1 CSO 028 Depth CSO 027 Depth Flow 027/028 Depth CSO 028 G.10.2 CSO 010 Depth No Sensor No Sensor No Sensor CSO 010 G.11.1 CSO 029 Depth No Sensor No Sensor No Sensor CSO 029 Trunkline after CSO CSO 011A West CSO 011A East G.11.2 CSO 011B Depth 011 Depth Depth Depth CS0 011 RC#3 Pump Station G.13.1 Depth No Sensor No Sensor No Sensor RC#3 CSO 022 Trunkline CSO 022 Trunkline CSO 022 Trunkline G.15.1a Depth Flow Velocity No Sensor CSO 022 CSO 022 Overflow CSO 022 Overflow CSO 022 Overflow G.15.1b Depth Flow Velocity No Sensor CSO 022 RC#1 Primary Line G.15.2 CSO 048 Depth Depth No Sensor No Sensor CSO 048 G.15.3 CSO 021 Depth No Sensor No Sensor No Sensor CSO 021 Ireland Miami Basin Ireland Miami Basin Ireland Miami Basin Ireland Miami G.18.1a Depth Outflow Velocity No Sensor Basin Basin 3 (Gate 1) Basin 5 (Gate 3) Crest Manor Kensington G.19.1a Level Basin 4 (Gate2) Level Level (Gate 4) Level Basin Kensington G.19.lb Fairfax Basin Level Gate 1 Position Gate 2 Position Gate 3 Position Basin Fairfax Valve Kensington G.19.1c Gate 4 Position Position Fairfax Flow Upstream Flow Basin Fairfax Valve Kensington G.19.1d Downstream Flow Upstream Depth Gate 4 Mode Mode Basin G.20.2 CSO 042 Depth No Sensor No Sensor No Sensor CSO 042 25 Int. by CSO 041 G.20.3 CSO 041 Depth Depth No Sensor No Sensor CSO 041 Deactivated int. River Stage @ CSO Deactivated Int. by by CSO 039 G.21.1 CSO 039 Depth 039 CSO 039 Depth Velocity CSO 039 Int. by CSO 039 Int. by CSO 039 G.21.1a Depth Int. by CSO 039 Flow Velocity No Sensor CSO 039 G.21.2 CSO 040 Depth No Sensor No Sensor No Sensor CSO 040 Int. by CSO 038 G.21.3 Depth No Sensor No Sensor No Sensor CSO 038 G.22.2 CSO 060 Depth No Sensor No Sensor No Sensor CSO 060 G.24.1 CSO 033 Depth No Sensor No Sensor No Sensor CSO 033 Int. by CSO 033 Int. by CSO 033 G.24.1a Depth Int. by CSO 033 Flow Velocity No Sensor CSO 033 G.24.2 CSO 03S Depth No Sensor No Sensor No Sensor CSO 035 G.24.3 CSO 036 Depth No Sensor No Sensor No Sensor CSO 036 CSO 006 Trunkline CSO 006 Overflow G.29.1 CSO 006 Depth Flow Flow No Sensor CSO 006 CSO 006 Trunk CSO 006 Trunk G.29.1.a CSO 006 Depth2 No Sensor Velocity Temperature CSO 006 CSO 006 CSO 006 Overflow CSO 006 Overflow Overflow G.29.1.b Depth No Sensor Velocity Temperature CSO 006 G.30.1 CSO 049 Depth No Sensor No Sensor No Sensor CSO 049 G.30.2 CSO 018 Depth CSO 018 Flow CSO 018 Velocity No Sensor CSO 018 G.30.3 CSO 019 Depth No Sensor No Sensor No Sensor CSO 019 CSO 031 Battery G.30.4 CSO 031 Depth Voltage No Sensor No Sensor CSO 031 Int. at CSO 037 G.36.1 Depth No Sensor No Sensor No Sensor CSO 037 Deactivated Int. at CSO 037 Trunkline CSO 037 G.36.1a CSO 037 Depth CSO 037 Depth Flow Overflow Flow CSO 037 CSO 037 CSO 037 Trunkline CSO 037 Trunkline CSO 037 Overflow Overflow G.36.1b Velocity Temperature Depth Velocity CSO 037 CSO 003 Trunk CSO 003 Trunk G.3a.1.a CSO 003 Depth2 CSO 003 Trunk Flow Velocity Temperature CSO 003 CSO 003 CSO 003 Overflow CSO 003 Overflow CSO 003 Overflow Overflow G.3a.l.b Depth Flow Velocity Temperature CSO 003 Int. by CSO 003 Int. by CSO 003 G.3a.l.c No Sensor No Sensor Velocity Temperature CSO 003 Int. by CSO 003 G,3a.la CSO 003 Depth Int. by CSO 003 Flow Depth No Sensor CSO 003 G.3a.2 CSO 002 Depth No Sensor No Sensor No Sensor CSO 002 G.3b,1 CSO 004 Depth No Sensor No Sensor No Sensor CSO 004 RC#4 @ Leeper Park G.8.1 Depth No Sensor No Sensor No Sensor RC#4 Becks Lake Becks Lake G.SA.31.1 Becks Lake Depth Downstream Depth No Sensor Battery Voltage Becks Lake Int. by CSO 044 1.1.1 Depth No Sensor No Sensor No Sensor CSO 044 CSO 044 Trunk CSO 044 Trunk 1.1.3 Depth CSO 044 Trunk Flow Velocity No Sensor CSO 044 26 CSO 027 Trunk TM CSO 027 Trunk TM CSO 027 Trunk TM CSO 027 and 1.10.2 27 Depth 27 Flow 27 Velocity No Sensor CSO 028 CSO 028 Trunk PM28 CSO 028 Trunk PM28 CSO 028 Trunk PM28 CSO 027 and 1.10.3 Depth Flow Velocity No Sensor CSO 028 Int. by CSO 029 1.11.1 Depth No Sensor No Sensor No Sensor CSO 029 TMP 028-2 @ CSO 027 and 1.11.2 Niles/Colfax Depth No Sensor No Sensor No Sensor CSO 028 TMP 011-1 @ 1.12.2 South/Main Depth No Sensor No Sensor No Sensor CSO O11 1.13.1 CSO 014 Depth No Sensor No Sensor No Sensor CSO 014 TMP 014-1 @ 1.13.2 Bronson/LWE Depth No Sensor No Sensor No Sensor CSO 014 RC#1 - Int. at RC#1 - Int. at Secondary Crossing Primary Crossing 1.15.1-2 Depth Depth No Sensor No Sensor RC#1 TMP 022-1 @ 1.15.3 Ewing/Twyck Depth No Sensor No Sensor No Sensor CSO 022 TMP 022-2 @ Ridgedale/Twyck 1.16.1 Depth No Sensor No Sensor No Sensor CSO 022 TMP 018-2 @ Chippewa/E of Main 1.17.1 Depth No Sensor No Sensor No Sensor CSO 018 TMP 022-3 @ 1.18.i Ireland/High Depth No Sensor No Sensor No Sensor CSO 022 Ireland Miami Basin Ireland Miami 1.18.2 Depth No Sensor No Sensor No Sensor Basin TMP 001-2 @ Hamilton/Portage 1.2.1 Depth No Sensor No Sensor No Sensor C5O OD1 Int. by C5O 042 1.20.1 Depth No Sensor No Sensor No Sensor CSO 042 1.21.2 CSO 038 Depth No Sensor No Sensor No Sensor CSO 038 TMP 060-1 @ Ruskin/Emerson 1.22.1 Depth No Sensor No Sensor No Sensor CSO 060 TMP 060-2 @ Ruskin/Oakland 1.22.2 Depth No Sensor No Sensor No Sensor CSO 060 TMP 060-3 @ 1.22.3 Ruskin/Clover Depth No Sensor No Sensor No Sensor CSO 060 TMP 060-6 @ 1.23.1 Ruskin/Esther Depth No Sensor No Sensor No Sensor CSO 060 TMP 060-5 @ Bellevue/Ruskin 1.23.2 Depth No Sensor No Sensor No Sensor CSO 060 TMP 060-4 @ 1.23.3 Ruskin/Twyck Depth No Sensor No Sensor No Sensor CSO 060 TMP 031-4 @ Clover/Mishawaka 1.23.6 Depth No Sensor No Sensor No Sensor CSO 031 Int. by CSO 035 1.24.1 Depth No Sensor No Sensor No Sensor CSO 035 CSO 035 Trunk CSO 035 Trunk 1.24.2 Depth CSO 035 Trunk Flow Velocity No Sensor CSO 035 Int. by CSO 031 1.30.1 Depth No Sensor No Sensor No Sensor CSO 031 27 Int. by CSO 049 1,30.2 Depth No Sensor No Sensor No Sensor CSO 049 CSO 031 Trunk PM31 CSO 031 Trunk PM31 CSO 031 Trunk PM31 1.30.4 Depth Flow Velocity No Sensor CSO 031 TMP 018-1 @ Fellows/Donald 1.32.1 Depth No Sensor No Sensor No Sensor CSO 018 Bowman Creek Bowman Creek 1.32.2 Depth - Riley Temp - Riley No Sensor No Sensor Bowman Creek Bowman Creek Bowman Creels Bowman Creek Bowman Creek ORP - Turbidity - 1.32.3 Depth - Studebaker Temp - Studebaker Studebaker Studebaker Bowman Creek TMP 006-4 @ Taylor/Western 1.34.1 Depth No Sensor No Sensor No Sensor CSO 006 Int. Downstream of 1.36.1 CSO 037 Depth No Sensor No Sensor No Sensor CSO 037 Int. by CSO 002 1.3a.1 Depth No Sensor No Sensor No Sensor CSO 002 Int. by CSO 004 1.3b.1 Depth No Sensor No Sensor No Sensor CSO 004 TMP 004-1 @ 1.3b.3 Diamond/Portage No Sensor No Sensor No Sensor CSO 004 TMP 004-2 @ TMP 004-2 @ TMP 004-2 @ Diamond/Woodward Diamond/Woodward Diamond/Woodward 1.3b.4 Depth Flow Velocity No Sensor CSO 004 CSO 004 Trunk CSO 004 Trunk 1.3b.5 Depth CSO 004 Trunk Flow Velocity No Sensor CSO 004 TMP 003-2 @ Westmoor/Eclipse 1.4.3 Depth No Sensor No Sensor No Sensor CSO 003 Kennedy Park Basin Kennedy Park 1.4.4 Depth No Sensor No Sensor No Sensor Basin TMP 006-3 @ 1.5.2 Grace/Olive Depth No Sensor No Sensor No Sensor C50 006 TMP 003-3 @ Sheridan/Sample 1.6.1 Depth No Sensor No Sensor No Sensor C50 003 1.8.1 Int. by RC#4 Depth No Sensor No Sensor No Sensor RC#4 1.8.2 CSO 025 Depth No Sensor No Sensor No Sensor CSO 025 TMP 025-1 @ Tonti/Lafayette 1.8.3 Depth No Sensor No Sensor No Sensor CSO 025 1.8.4 CSO 007 Depth No Sensor No Sensor No Sensor CSO 007 1.8.5 CSO 008 Depth No Sensor No Sensor No Sensor CSO 008 Park and Michigan 1.8.6 Depth No Sensor No Sensor No Sensor CSO 007 1.9.2 CSO 026 Depth No Sensor No Sensor No Sensor CSO 026 Int. by CSO 026 1.9.3 Depth No Sensor No Sensor No Sensor CSO 026 C50 026 Trunk CSO 026 Trunk 1.9.5 Depth CSO 026 Trunk Flow Velocity No Sensor CSO 026 LSA.13.3 Int. at RC#3 Depth No Sensor No Sensor No Sensor RC#3 TMP 027-1 @ CSO 027 and I.SA.27.2 Corby/Eddy Depth No Sensor No Sensor No Sensor CSO 028 28 I,SA.7.1 I. SA.7.2 I,SA.SB.1 I.5A.SB.15 1.5A.SB,16 I,SA.SB,17 I,SA,SB,18 I,SA.SB.19 I,SA,5B.2 LSA.SB.3 I.SA.SB.4 I.SA.SB.5 LSA.SB.6 TMP 006-1 @ Madison/LWW Depth TMP 006-5 TM6A @ LWW/Blaine Depth TMP 018-3 @ Dubail/High Depth River Stage @ East Race Ramp Kenmore Depth Erskine Pond Depth Erskine Inlet Depth Falcon Street TMP 018-4 @ Donald/Nigh Depth TMP 018-5 @ Erskine/Eckman Depth Oliver Plow Basin Depth TJX South Basin Depth TJX North Basin Depth No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor Erskine Inlet Flow No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor Erskine Inlet Velocity No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor No Sensor CSO 006 CSO 006 CSO 018 River Stage Kenmore Erskine Erskine Becks Lake CSO 018 CSO 018 Oliver Plow Basin TJX Basin TJX Basin 29 ATTACHMENT B EmNet PRICE OF SERVICES Preferential System Fee: $138.44 per monitoring location Includes: provisions for the virtual website and physical site to maintain the system" ** Does not cover On Call Maintenance, RT-DSS Enhancements, or Excluded Services EinNet Service Fee Schedule 2017 Monthly Service Description Units/Mo Price per Unit Annual Total Cost EmNet S stem er Location 120 $138.44 $16,612.80 $199,353.60 SUB -TOTAL On -Call Maintenance Service 1 $4769.00 $4769.00 $57,228.00 RT-DSS Enhancements 1 $2,000.00 $2,000.00 $24,000.00 TOTAL NOTES: For more details regarding the figures in this contract, please refer to "South Bend's RT-DSS Cost Breakdown" document, dated June 26, 2015. *denotes contract funds that are billed as used on a monthly basis 2017 EmNet Rates Labor type units Price per Unit Preferred Client Discount Preferred Client $/hr Principal Per hour $220 15% $187 Engineer Per hour, $168 15% $143 Field Technical Servicel.. Per hour 1 $150 15% $128 30 ATTACHMENT C EMNET EQUIPMENT PRICE LIST 20V Unit Price Per Unit La iCover $3,638 Gateway $2,674 Repeater $1,294 31 FIVSK141 �OL 1 Date: Month Day, Year EmNet, LLC 121 S. Niles Ave., Suite 22, South Bend, IN 46617 574.855.1012 www.emnet,net SOUTH BENDS SERVICE CONTPACT: ON -CALL MAINTENANCE SERVICE Statement of Work: Estimated Level of Effort: # hours Estimated Start Date: # days after receipt of approved Task Order EmNet Project Manager: Jon Schornmer Owner of South Bend Approval Date: 32 SCHEDULE B AUTHORIZED USERS AND SERVICE REPRESENTATIVE NAME COMPANY/ MUNICIPALITY POSITION CONTACT NUMBER JON SCHOMMER EMNET, LLC PROJECT MANAGER 574-855-1012 EmNet, LLC By: Name:,OA/ Sumuut-k Name: Title: �fow—,cr Title: Date: 17- Date: 33 IN WITNESS WHEREOF, the Parties hereto, through their duly authorized representatives, have caused this Agreement to be executed as of the day and year first written above. The parties have read and understand the foregoing terms of this Agreement and do, by their respective signatures hereby agree to its terms. mNet, LLC Signature L - tA 04toy U Printed Nunn and Title Date; IZI S, 461 ,—s Avr <,re 2z street Address r P.O. Box City, Stale Zip T?1ephoGe P'ax CITY OF SOUTH BEND, INDIANA BOARD OF PUBLIC WORKS Gary A. Gilot, President James A. Mueller, Member zz)l Elizabeth A. Maradik, Member Therese J. DoraV, Member Suzanna M. Fritzberg, Member EmNet Devignated Repreventatitv ATTEST: N"I'le'Jon Schommer -4d""e": 121 S. Niles Avenue, Suite 422. South Bond( IN. 46617 Linda Martin, Clerk Date: � d' -0 /-/ City Designated Representative Name: Kelly J. Smith Title: Director of CSO Operations 34 BOARD OF PUBLIC WORKS AGENDA ITEM REVIEW REQUEST FORM Date Name 12/05/2017 Kieran Fahey Department Engineering N Agreement LJ Contract U Proposal LJ Addendum ® Professional Services ❑ Resolution ❑ Bid Opening ❑ Bid Award ❑ Req. to Advertise ❑ Title Sheet ❑ Quote Opening ❑ Quote Award ❑ Change Order No. ❑ CIO & PCA No. ❑ PCA ❑ Ease/Encroach. ❑ Traffic Control R Other: Company or Vendor Name: EmNet New Vendor ❑ Yes ® No ❑ If Yes, Approved by Purchasing MBEIWBE Contractor ® MBE ❑ WBE MBEIWBE Contractor Requested ❑ No ❑ Yes Name of Company Project Name Project Number Funding Source Account No. Amount Terms of Contract Purpose/Description Amount of Previous Amount Current Percent of Change: % New Amount $ Total Percent of Change: % Dispersal After Approval' Copy Original ❑ ❑ ❑ ❑ ❑ ❑