The URL can be used to link to this page

Home My WebLink AboutMaintenance & Support Agreement Renewal - Selectron Technologies, Inc.1316 COLIN'€Y-CI IY BOILDING 227 W. JEFFERSON BoutEvaRD Sou re BEND-INDIANA 46601-1830 CITY OF SOUTH BEND PETE BUTTIGIEG, MAYOR BOARD OF PUBLIC WORKS December 22, 2016 Sara Engel Selectron Technologies, Inc. 12323 SW 66`i' Avenue Portland, OR 97223 RE: Maintenance and Support Agreement Renewal Dear Ms. Engel: PHONE 574/235-9251 FAX 5741235-9171 The Board of Public Works, at its meeting held on December 22, 2016, approved the above referenced agreement for the renewal of Interactive Voice Response Utility Support in the amount of $21,265 for the first year, $21,795 for the second year and $22,340 for the third year. Enclosed please find a copy of the agreement for your records. If you have any further questions regarding this matter, please call this office at (574) 235- 9251. Sincerely, Linda M. Martin, Clerk Enclosure c: Kim Thompson, Environmental Services Dan O'Connor, Innovation and Tech GARY A. GILOT SUZANNA M. FRIFZBERG ELIZABETH A. MARADIK JAMEs A. MUELLER THERESE J. DORAU Selectron ,. TECHNOLOGIES, INC 12323 SW 66th Avenue Portland, OR 97223 City of South Bend Accounts Payable 12 Floor County/City Building 227 W. Jefferson Blvd. South Bend, IN 46601 Support Renewal Date Renewal# 12/19/2016 3141- Smos Renew Before 12/15/2016 Description Rate Amount Renewal for VoiceUtility 01/01/2017-12/31/2017 PremierPro service for IVR System. 21,265.00 21,265.00 Reference the Support and Maintenance Agreement for Products and Licenses covered under the agreement. 14oavii (4 Pitltic 'VVoj g Accounts Receivable (503) 597-3304 Fax Subtotal --c sara.engel@STlgov.com $21,265.00 Sales Tax (0.0%) $0.00 Remit Payment To: Selectron Technologies, Inc. 12323 SW 66th Avenue Total $21,265.00 Portland, OR 97223 EXHIBIT A Updated December 20, 2016 Pricing Extended Maintenance Estimate: Item Dates covered Amount Less Adjusted Payment Due Date Discount Amount VoiceUtility January 1, 2016 to $20,210.00 Paid December 31, 2016 VoiceUtility January 1, 2017 to $21,670.00 $405.00 $21,265.00 December 15, 2016 December 31, 2017 VoiceUtility January 1, 2018 to $22,750.00 $955.00 $21,795.00 December 15, 2017 December 31, 2018 VoiceUtility January 1, 2019 to $23,890.00 $1,550.00 $22,340.00 December 15, 2018 December 31, 2019 Notes: • Maintenance amounts for future periods are estimates, and do not include increases to reflect additional functionality purchased. • Maintenance estimates for future periods are not a guarantee that annual support agreements will be offered. You will receive a minimum of 12 months notice of discontinuance of annual support agreements. • Above discounts assume South Bend maintains an active Support & Maintenance Agreement through Dec. 31, 2019. If the Contract is cancelled by the City prior to Dec. 31, 2019, the amounts discounted will no longer apply and become immediately due. Products and Licenses VoiceUtilityTm Interactive Voice Response Base Solution (12 Port) VoiceUtility Included Functionality: • Current Balance Owed • Last Billing Date and Amount • Next Billing Date • Last Payment Date and Amount Voice Utility Additional Functionality: Payment Processing Initial Setup Credit Card Processing Module E-Check Processing Module Outbound Delivery Services Initial Setup Delinquency Notification Termination Notification Collection Notification Spanish Language Partial Payments Revised 1/07 • Professional Voice Recording • Transaction Logging • VoiceUtility Reporting Module • SmartE-Mail BOARD OF PUBLIC WORKS AGENDA ITEM REVIEW REQUEST FORM Date 12-15-16 Name Kim Thompson Department Utilities BPW Date 12-22-16 Phone Extension 5969 Required Prior to Submittal to Board Legal ® Attorney Name Michael Schmidt Controller ® Controller review is required for all Contracts $5,000.00 or more and greater than one year in length per the City Purchasing Policy Purchasing ❑ Agreement LJ Contract Ll Proposal Ll Addendum ❑ Professional Services ❑ Resolution ❑ Bid Opening ❑ Bid Award ❑ Req. to Advertise ❑ Title Sheet ❑ Quote Opening ❑ Quote Award ❑ Change Order No. ❑ C/O & PCA No. ❑ PCA ❑ Ease/Encroach. ❑ Traffic Control M Other: Invoice Company or Vendor Name New Vendor ❑ Yes Lx MBE/WBE Contractor ❑ MBE [ MBE/WBE Contractor Requested ❑ No Project Name Project Number Funding Source Water Works O&M Account No. 620-0640-657-36-02 Amount $ 21,265 Terms of Contract 3 yr, with Annual Pmts. Y1-$21,265, Y2-$21,795, Y3- $22,340(Estimates based on products and services we have Purpose/Description Amount of Increase Decrease Previous Amount Current Percent of Change: New Amount Total Percent of Change: No ❑ If Yes, Approved by Purchasing WBE ] Yes Name of Company Required Contractor's Certification Form Attached (Non- lusion, Non -Discrimination, Non -Debarment. E-Verifv. Iran. etc Copy Original ® ❑ Kim Thompsor ® ❑ Dan O'Connor ❑ ❑